From: Folklorezombie on 31 May 2010 15:34 I am using trend for security. It keeps saying that there is TROJ_GEN.PAE251E inside the file ppeehnvtssd. Trend for some reason can't remove it.
From: David H. Lipman on 31 May 2010 17:16 From: "Folklorezombie" <Folklorezombie(a)discussions.microsoft.com> | I am using trend for security. It keeps saying that there is | TROJ_GEN.PAE251E inside the file ppeehnvtssd. Trend for some reason can't | remove it. Can you plaese provide more information. You say Trend indicated "ppeehnvtssd" is infected with a Generic Trojan.. What is the fully qualified name and path to "ppeehnvtssd" ? -- Dave http://www.claymania.com/removal-trojan-adware.html Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp
From: VanguardLH on 31 May 2010 17:59 Folklorezombie wrote: > I am using trend for security. It keeps saying that there is > TROJ_GEN.PAE251E inside the file ppeehnvtssd. Trend for some reason can't > remove it. Does Trend's product (Trend is a company name, not a product name) have the option of doing a boot-time scan? The file might be locked and Trend may be inept at unlocking locked files or even at adding an entry to the PendRename registry key to ensure the file remains unlocked on the next reboot so it could then be deleted. What happens when YOU try to rename or delete that file? If you get a message that the file is inuse (i.e., locked) then try using the free Unlocker utility to let you immediately unlock it and delete it or to delete it on the next Windows boot (by using the PendingRename registry key). You could also ensure the explorer.exe (Windows Explorer is also used as the shell manager which is the desktop UI) doesn't have an open handle on the file by using Task Manager. Load Task Manager, kill all instances of explorer.exe (your desktop will disappear), use File -> New Task to load cmd.exe (command shell), and navigate to the folder to use the 'del' command to delete it. Then use File -> New Task to run a new instance of explorer.exe (the desktop reappears but some tray icons don't get updated so they are invisible until you logout and login). Will Trend's whatever-product run okay when you boot Windows in its safe mode? Some AV programs won't run in Windows' Safe Mode.
From: "FromTheRafters" erratic on 31 May 2010 20:56 "Folklorezombie" <Folklorezombie(a)discussions.microsoft.com> wrote in message news:FFF4D7DB-AF39-4A3E-81C9-3DB2F2FA4A93(a)microsoft.com... >I am using trend for security. It keeps saying that there is > TROJ_GEN.PAE251E inside the file ppeehnvtssd. Trend for some reason > can't > remove it. What did the good folks at Trend have to say?
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