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From: Folderol on 6 Apr 2010 16:39
On Tue, 06 Apr 2010 21:14:35 +0100
Whiskers <catwheezel(a)operamail.com> wrote:

> On 2010-04-06, Folderol <folderol(a)ukfsn.org> wrote:
> > On Tue, 06 Apr 2010 18:54:46 +0100
> > Whiskers <catwheezel(a)operamail.com> wrote:
> >
> >> On 2010-04-06, Folderol <folderol(a)ukfsn.org> wrote:
> >> > Has been since yesterday evening. No mail getting through - no webmail
> >> > even :(
> >> >
> >> > Their own website is kaput, and I don't have the phone number. What an
> >> > embuggerance :(
> >>
> >> Did you get Jason's message to the mailing-list about the Easter break?
> >
> > Yes, but it's after Monday now.
> >
> >> The website seems to be OK from here, and so is my internet connection
> >> (Entanet, on a BT-operated ADSL line).
> >
> > Parts of the website still work here. The 'domains' section
> > https://manage.ukfsn.org/ seems OK but the main entry point
> > http://ukfsn.org/ times out as does the webmail access point
> > http://www.ukfsn.org/webmail/
>
> I don't use the email or web services, but the main website and account
> and ADSL pages all work normally for me.

Very strange.

> > My own (UKFSN) website seems fine, and as I said the UKFSN usenet link
> > is OK - otherwise I wouldn't be responding here! I have no problem
> > browsing any other website.
> >
> >> If your UKFSN connection is one of the Entanet ones, call Entanet support
> >> about any connection problems. Presumably the other providers used also
> >> have support numbers.
> >
> > I recently transferred to the C&W adsl option, but I don't think this
> > would have any bearing on what seems a problem internal to UKFSN.
>
> Perhaps this is something to put to the mailing list.

How? !!!

--
Will J G
From: Martin Gregorie on 6 Apr 2010 17:43
On Tue, 06 Apr 2010 17:52:05 +0100, Folderol wrote:

> Has been since yesterday evening. No mail getting through - no webmail
> even :(
>
> Their own website is kaput, and I don't have the phone number. What an
> embuggerance :(

How odd. Web hosting, e-mail and NNTP have been been working well all
weekend. I use Enta for web connectivity but everything else goes through
UKFSN servers.

Are you quite sure its isn't a problem with BT kit somewhere en route?


--
martin@ | Martin Gregorie
gregorie. | Essex, UK
org |
From: Folderol on 6 Apr 2010 18:04
On Tue, 6 Apr 2010 21:43:08 +0000 (UTC)
Martin Gregorie <martin(a)address-in-sig.invalid> wrote:

> On Tue, 06 Apr 2010 17:52:05 +0100, Folderol wrote:
>
> > Has been since yesterday evening. No mail getting through - no webmail
> > even :(
> >
> > Their own website is kaput, and I don't have the phone number. What an
> > embuggerance :(
>
> How odd. Web hosting, e-mail and NNTP have been been working well all
> weekend. I use Enta for web connectivity but everything else goes through
> UKFSN servers.
>
> Are you quite sure its isn't a problem with BT kit somewhere en route?

Hmmm. Everyone who has responded so far seems to be on enta.

Can someone grab the UKFSN telephone number and post it here - or put it
somewhere I can find it without e-mail! I've never thought to make a
note of it.

I'd like to ring them in the morning while I'm off work.

--
Will J G
From: Jim Price on 6 Apr 2010 18:39
Folderol wrote:

> Can someone grab the UKFSN telephone number and post it here - or put it
> somewhere I can find it without e-mail! I've never thought to make a
> note of it.
>
> I'd like to ring them in the morning while I'm off work.
>

From their website:

Tech Support
support(a)ukfsn.org
UKFSN ADSL Support
020 3002 4830
Enta ADSL Support
020 3002 4831
Sales
020 3002 4830
sales(a)ukfsn.org
General
020 3002 4830
info(a)ukfsn.org

HTH

--
JimP
From: Folderol on 6 Apr 2010 18:48
On Tue, 06 Apr 2010 23:39:48 +0100
Jim Price <d1version(a)hotmail.com> wrote:

> Folderol wrote:
>
> > Can someone grab the UKFSN telephone number and post it here - or put it
> > somewhere I can find it without e-mail! I've never thought to make a
> > note of it.
> >
> > I'd like to ring them in the morning while I'm off work.
> >
>
> From their website:

Thanks a lot Jim :)

--
Will J G
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