Prev: problem with Windows update
Next: Curing Major Spyware Infection
From: Dennis on 3 Jul 2010 10:31
The program to test that drive from the manufacturer says the drive is
fine. So I don't know why I'm getting a message that it is failing.

Randem wrote:
> If your drive is failing then you will get all sorts of error due to file
> corruption. Download a drive testing program then run it on another computer
> with your drive in a usb enclosure if possible or as a slave drive.
>
> If you do not have availablility of another computer you will be forced to
> install and run the software on the affected computer which does not go very
> well to guarantee quality results...
>
From: Dennis on 4 Jul 2010 13:12
Did the Mcafee clean and reinstall. Still getting the "Critical Stop
Tone" got this in Event Viewer:
> The time service has not been able to synchronize the system time for
> 49152 seconds because none of the time providers has been able to
> provide a usable time stamp. The system clock is unsynchronized.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.



PA Bear [MS MVP] wrote:
> First run this McAfee three-step fix:
> http://service.mcafee.com/FAQDocument.aspx?id=TS100507
>
> Next, reset Windows Update per...
>
> How do I reset Windows Update components? [Ignore the APPLIES TO
> section if Win7; Access KB971058 via Internet Explorer (32-bit) only;
> Run the Fix It in DEFAULT and AGGRESSIVE modes]
> http://support.microsoft.com/kb/971058
>
> Reboot & test.
>
> Dennis wrote:
>> Windows XP Sp3 McAfee AntiVirus Plus subscription good for 303 more
>> days. SuperAntiSpyware free version Malwarebytes free version
>> McAfee has a built in firewall. There was no pre-installed
>> software. This was homebuilt about 2002. McAfee has been on it for
>> years and updated.
>>
>> Event Records for System with "!Warning":
>>
>> Process **\MCSHIELD.EXE pid (328) contained unsigned or corrupted
>> code and was blocked from performing a privileged operation with a
>> McAfee driver.
>> --------------------------------------------------------------------------
>>
>>
>> The time service has not been able to synchronize the system time
>> for 49152 seconds because none of the time providers has been able
>> to provide a usable time stamp. The system clock is unsynchronized.
>>
>>
>> For more information, see Help and Support Center at
>> http://go.microsoft.com/fwlink/events.asp.
>> ----------------------------------------------------------------------------
>>
>>
>> The driver has detected that device \Device\Harddisk1\DR1 has
>> predicted that it will fail. Immediately back up your data and
>> replace your hard disk drive. A failure may be imminent.
>>
>> Event Record Aplication X error: Failed auto update retrieval of
>> third-party root list sequence number from:
>> <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
>>
>>
>> with error: This network connection does not exist.
>> --------------------------------------------------------------------------
>>
>>
>> The description for Event ID ( 20 ) in Source ( Google Update )
>> cannot be found. The local computer may not have the necessary
>> registry information or message DLL files to display messages from
>> a remote computer. You may be able to use the /AUXSOURCE= flag to
>> retrieve this description; see Help and Support for details. The
>> following information is part of the event: Network Request Error.
>> Error: 0x80072efd. Http status code: 0.
>> Url=https://tools.google.com/service/update2 Trying config:
>> source=FireFox, direct connection. trying CUP:WinHTTP. Send request
>> returned 0x80072efd. Http status code 0. trying WinHTTP.
>> ---------------------------------------------------------------------------
>>
>>
>> Reached crypt32 threshold of 50 events and will suspend logging for
>> 60 minutes
>>
>>
>>
>>
>>
>>
>> PA Bear [MS MVP] wrote:
>>>
>>> Dennis wrote:
>>>> I get the "critical Stop" sound periodically even when my
>>>> computer is not being used. Sometimes when I go to click my
>>>> user name after it has been idle it will say two programs
>>>> running even if only one is open. Hitting Alt-Ctrl-Del shows
>>>> either no applications running or only the one I have open
>>>> never two. How do I find out what program is causing the
>>>> "critical Stop" alarm?
>>>
>>> Are you running WinXP SP2 or SP3?
>>>
>>> What anti-virus application or security suite is installed and is
>>> your subscription current? What anti-spyware applications (other
>>> than Defender)? What third-party firewall (if any)?
>>>
>>> Has a(another) Norton or McAfee application ever been installed
>>> on the computer (e.g., a free-trial version that came
>>> preinstalled when you bought it)?
>>>
>>> What does Event Viewer have to say about all this?
>
From: Jo-Anne on 4 Jul 2010 14:41
I pasted "time service has not been able to synchronize the system time"
into Google and got some interesting hits, including information about the
exact message you saw in Event Viewer. Perhaps something there will help
you?

Jo-Anne

"Dennis" <den942(a)bright.net> wrote in message
news:KO6dnU6vDJGSXK3RnZ2dnUVZ_uednZ2d(a)bright.net...
> Did the Mcafee clean and reinstall. Still getting the "Critical Stop
> Tone" got this in Event Viewer:
>> The time service has not been able to synchronize the system time for
>> 49152 seconds because none of the time providers has been able to
>> provide a usable time stamp. The system clock is unsynchronized.
>>
>> For more information, see Help and Support Center at
>> http://go.microsoft.com/fwlink/events.asp.
>
>
>
> PA Bear [MS MVP] wrote:
>> First run this McAfee three-step fix:
>> http://service.mcafee.com/FAQDocument.aspx?id=TS100507
>>
>> Next, reset Windows Update per...
>>
>> How do I reset Windows Update components? [Ignore the APPLIES TO
>> section if Win7; Access KB971058 via Internet Explorer (32-bit) only;
>> Run the Fix It in DEFAULT and AGGRESSIVE modes]
>> http://support.microsoft.com/kb/971058
>>
>> Reboot & test.
>>
>> Dennis wrote:
>>> Windows XP Sp3 McAfee AntiVirus Plus subscription good for 303 more
>>> days. SuperAntiSpyware free version Malwarebytes free version McAfee has
>>> a built in firewall. There was no pre-installed
>>> software. This was homebuilt about 2002. McAfee has been on it for
>>> years and updated.
>>>
>>> Event Records for System with "!Warning":
>>>
>>> Process **\MCSHIELD.EXE pid (328) contained unsigned or corrupted
>>> code and was blocked from performing a privileged operation with a
>>> McAfee
>>> driver. --------------------------------------------------------------------------
>>>
>>>
>>> The time service has not been able to synchronize the system time
>>> for 49152 seconds because none of the time providers has been able
>>> to provide a usable time stamp. The system clock is unsynchronized.
>>>
>>>
>>> For more information, see Help and Support Center at
>>> http://go.microsoft.com/fwlink/events.asp. ----------------------------------------------------------------------------
>>>
>>>
>>> The driver has detected that device \Device\Harddisk1\DR1 has
>>> predicted that it will fail. Immediately back up your data and
>>> replace your hard disk drive. A failure may be imminent.
>>>
>>> Event Record Aplication X error: Failed auto update retrieval of
>>> third-party root list sequence number from:
>>> <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
>>>
>>>
>>> with error: This network connection does not
>>> exist. --------------------------------------------------------------------------
>>>
>>>
>>> The description for Event ID ( 20 ) in Source ( Google Update )
>>> cannot be found. The local computer may not have the necessary
>>> registry information or message DLL files to display messages from
>>> a remote computer. You may be able to use the /AUXSOURCE= flag to
>>> retrieve this description; see Help and Support for details. The
>>> following information is part of the event: Network Request Error.
>>> Error: 0x80072efd. Http status code: 0.
>>> Url=https://tools.google.com/service/update2 Trying config:
>>> source=FireFox, direct connection. trying CUP:WinHTTP. Send request
>>> returned 0x80072efd. Http status code 0. trying
>>> WinHTTP. ---------------------------------------------------------------------------
>>>
>>>
>>> Reached crypt32 threshold of 50 events and will suspend logging for
>>> 60 minutes
>>>
>>>
>>>
>>>
>>>
>>>
>>> PA Bear [MS MVP] wrote:
>>>>
>>>> Dennis wrote:
>>>>> I get the "critical Stop" sound periodically even when my
>>>>> computer is not being used. Sometimes when I go to click my
>>>>> user name after it has been idle it will say two programs
>>>>> running even if only one is open. Hitting Alt-Ctrl-Del shows
>>>>> either no applications running or only the one I have open
>>>>> never two. How do I find out what program is causing the
>>>>> "critical Stop" alarm?
>>>>
>>>> Are you running WinXP SP2 or SP3?
>>>>
>>>> What anti-virus application or security suite is installed and is
>>>> your subscription current? What anti-spyware applications (other
>>>> than Defender)? What third-party firewall (if any)?
>>>>
>>>> Has a(another) Norton or McAfee application ever been installed
>>>> on the computer (e.g., a free-trial version that came
>>>> preinstalled when you bought it)?
>>>>
>>>> What does Event Viewer have to say about all this?
>>


From: PA Bear [MS MVP] on 4 Jul 2010 15:10
Has your McAfee subscription ever expired, if only for a day or so?

Is Automatic Updates enabled? If not, can you enable it, reboot & find that
it's still enabled?

Can you reach http://windowsupdate.microsoft.com and run a CUSTOM scan for
updates? If so, can you successfully install any critical security updates
offered?

The above notwithstanding...

>>> The driver has detected that device \Device\Harddisk1\DR1 has
>>> predicted that it will fail. Immediately back up your data and
>>> replace your hard disk drive. A failure may be imminent.

I strongly suggest that you take the above warning seriously!


Dennis wrote:
> Did the Mcafee clean and reinstall. Still getting the "Critical Stop
> Tone" got this in Event Viewer:
>>
> PA Bear [MS MVP] wrote:
>> First run this McAfee three-step fix:
>> http://service.mcafee.com/FAQDocument.aspx?id=TS100507
>>
>> Next, reset Windows Update per...
>>
>> How do I reset Windows Update components? [Ignore the APPLIES TO
>> section if Win7; Access KB971058 via Internet Explorer (32-bit) only;
>> Run the Fix It in DEFAULT and AGGRESSIVE modes]
>> http://support.microsoft.com/kb/971058
>>
>> Reboot & test.
>>
>> Dennis wrote:
>>> Windows XP Sp3 McAfee AntiVirus Plus subscription good for 303 more
>>> days. SuperAntiSpyware free version Malwarebytes free version
>>> McAfee has a built in firewall. There was no pre-installed
>>> software. This was homebuilt about 2002. McAfee has been on it for
>>> years and updated.
>>>
>>> Event Records for System with "!Warning":
>>>
>>> Process **\MCSHIELD.EXE pid (328) contained unsigned or corrupted
>>> code and was blocked from performing a privileged operation with a
>>> McAfee driver.
>>> --------------------------------------------------------------------------
>>>
>>>
>>> The time service has not been able to synchronize the system time
>>> for 49152 seconds because none of the time providers has been able
>>> to provide a usable time stamp. The system clock is unsynchronized.
>>>
>>>
>>> For more information, see Help and Support Center at
>>> http://go.microsoft.com/fwlink/events.asp.
>>> ----------------------------------------------------------------------------
>>>
>>>
>>> The driver has detected that device \Device\Harddisk1\DR1 has
>>> predicted that it will fail. Immediately back up your data and
>>> replace your hard disk drive. A failure may be imminent.
>>>
>>> Event Record Aplication X error: Failed auto update retrieval of
>>> third-party root list sequence number from:
>>> <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
>>>
>>>
>>> with error: This network connection does not exist.
>>> --------------------------------------------------------------------------
>>>
>>>
>>> The description for Event ID ( 20 ) in Source ( Google Update )
>>> cannot be found. The local computer may not have the necessary
>>> registry information or message DLL files to display messages from
>>> a remote computer. You may be able to use the /AUXSOURCE= flag to
>>> retrieve this description; see Help and Support for details. The
>>> following information is part of the event: Network Request Error.
>>> Error: 0x80072efd. Http status code: 0.
>>> Url=https://tools.google.com/service/update2 Trying config:
>>> source=FireFox, direct connection. trying CUP:WinHTTP. Send request
>>> returned 0x80072efd. Http status code 0. trying WinHTTP.
>>> ---------------------------------------------------------------------------
>>>
>>>
>>> Reached crypt32 threshold of 50 events and will suspend logging for
>>> 60 minutes
>>>
>>>> Are you running WinXP SP2 or SP3?
>>>>
>>>> What anti-virus application or security suite is installed and is
>>>> your subscription current? What anti-spyware applications (other
>>>> than Defender)? What third-party firewall (if any)?
>>>>
>>>> Has a(another) Norton or McAfee application ever been installed
>>>> on the computer (e.g., a free-trial version that came
>>>> preinstalled when you bought it)?
>>>>
>>>> What does Event Viewer have to say about all this?>>>> Dennis wrote:
>>>>> I get the "critical Stop" sound periodically even when my
>>>>> computer is not being used. Sometimes when I go to click my
>>>>> user name after it has been idle it will say two programs
>>>>> running even if only one is open. Hitting Alt-Ctrl-Del shows
>>>>> either no applications running or only the one I have open
>>>>> never two. How do I find out what program is causing the
>>>>> "critical Stop" alarm?

From: Dennis on 5 Jul 2010 01:09
McAfee has never expired that I know about. Automatic updates
is set to download updates for me, but let me chose when to
install them.
I can go to Windows Update and do custom scans for updates.
All critical updates are installed.
All info on the questionable hard disk is saved to an external
hard drive. The software from the drive manufacture does not
find any problem with the drive.

PA Bear [MS MVP] wrote:
> Has your McAfee subscription ever expired, if only for a day or so?
>
> Is Automatic Updates enabled? If not, can you enable it, reboot & find
> that it's still enabled?
>
> Can you reach http://windowsupdate.microsoft.com and run a CUSTOM scan
> for updates? If so, can you successfully install any critical security
> updates offered?
>
> The above notwithstanding...
>
>>>> The driver has detected that device \Device\Harddisk1\DR1 has
>>>> predicted that it will fail. Immediately back up your data and
>>>> replace your hard disk drive. A failure may be imminent.
>
> I strongly suggest that you take the above warning seriously!
>
>
> Dennis wrote:
>> Did the Mcafee clean and reinstall. Still getting the "Critical Stop
>> Tone" got this in Event Viewer:
>>>
>> PA Bear [MS MVP] wrote:
>>> First run this McAfee three-step fix:
>>> http://service.mcafee.com/FAQDocument.aspx?id=TS100507
>>>
>>> Next, reset Windows Update per...
>>>
>>> How do I reset Windows Update components? [Ignore the APPLIES TO
>>> section if Win7; Access KB971058 via Internet Explorer (32-bit) only;
>>> Run the Fix It in DEFAULT and AGGRESSIVE modes]
>>> http://support.microsoft.com/kb/971058
>>>
>>> Reboot & test.
>>>
>>> Dennis wrote:
>>>> Windows XP Sp3 McAfee AntiVirus Plus subscription good for 303 more
>>>> days. SuperAntiSpyware free version Malwarebytes free version
>>>> McAfee has a built in firewall. There was no pre-installed
>>>> software. This was homebuilt about 2002. McAfee has been on it for
>>>> years and updated.
>>>>
>>>> Event Records for System with "!Warning":
>>>>
>>>> Process **\MCSHIELD.EXE pid (328) contained unsigned or corrupted
>>>> code and was blocked from performing a privileged operation with a
>>>> McAfee driver.
>>>> --------------------------------------------------------------------------
>>>>
>>>>
>>>>
>>>> The time service has not been able to synchronize the system time
>>>> for 49152 seconds because none of the time providers has been able
>>>> to provide a usable time stamp. The system clock is unsynchronized.
>>>>
>>>>
>>>> For more information, see Help and Support Center at
>>>> http://go.microsoft.com/fwlink/events.asp.
>>>> ----------------------------------------------------------------------------
>>>>
>>>>
>>>>
>>>> The driver has detected that device \Device\Harddisk1\DR1 has
>>>> predicted that it will fail. Immediately back up your data and
>>>> replace your hard disk drive. A failure may be imminent.
>>>>
>>>> Event Record Aplication X error: Failed auto update retrieval of
>>>> third-party root list sequence number from:
>>>> <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
>>>>
>>>>
>>>>
>>>> with error: This network connection does not exist.
>>>> --------------------------------------------------------------------------
>>>>
>>>>
>>>>
>>>> The description for Event ID ( 20 ) in Source ( Google Update )
>>>> cannot be found. The local computer may not have the necessary
>>>> registry information or message DLL files to display messages from
>>>> a remote computer. You may be able to use the /AUXSOURCE= flag to
>>>> retrieve this description; see Help and Support for details. The
>>>> following information is part of the event: Network Request Error.
>>>> Error: 0x80072efd. Http status code: 0.
>>>> Url=https://tools.google.com/service/update2 Trying config:
>>>> source=FireFox, direct connection. trying CUP:WinHTTP. Send request
>>>> returned 0x80072efd. Http status code 0. trying WinHTTP.
>>>> ---------------------------------------------------------------------------
>>>>
>>>>
>>>>
>>>> Reached crypt32 threshold of 50 events and will suspend logging for
>>>> 60 minutes
>>>>
>>>>> Are you running WinXP SP2 or SP3?
>>>>>
>>>>> What anti-virus application or security suite is installed and is
>>>>> your subscription current? What anti-spyware applications (other
>>>>> than Defender)? What third-party firewall (if any)?
>>>>>
>>>>> Has a(another) Norton or McAfee application ever been installed
>>>>> on the computer (e.g., a free-trial version that came
>>>>> preinstalled when you bought it)?
>>>>>
>>>>> What does Event Viewer have to say about all this?>>>> Dennis wrote:
>>>>>> I get the "critical Stop" sound periodically even when my
>>>>>> computer is not being used. Sometimes when I go to click my
>>>>>> user name after it has been idle it will say two programs
>>>>>> running even if only one is open. Hitting Alt-Ctrl-Del shows
>>>>>> either no applications running or only the one I have open
>>>>>> never two. How do I find out what program is causing the
>>>>>> "critical Stop" alarm?
>
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