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From: Robert Li [MSFT] on 5 Jun 2007 06:46
Hi Dan,

Thanks for updating.

To troubleshoot the error "The memory could not be "read",we need to debug
here. Due to the technical limit in our public newsgroup, we cannot provide
debug service and only can give you general information about the issue. To
find the root cause, please call CSS for more help. Thanks for your
understanding.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
<Thread-Topic: Update services error
<thread-index: AcemsBWX9NqdP3FnRMmtAtMbOZbwaw==
<X-WBNR-Posting-Host: 207.46.19.197
<From: =?Utf-8?B?RGFuIE8=?= <DanO(a)discussions.microsoft.com>
<References: <16107796-9F2E-4CC5-BEE8-BCF9EEA894D0(a)microsoft.com>
<KdqEssAfHHA.3744(a)TK2MSFTNGHUB02.phx.gbl>
<2435325C-EAD5-4D67-BCFF-44D5134E498D(a)microsoft.com>
<wMoDBfvkHHA.1144(a)TK2MSFTNGHUB02.phx.gbl>
<Subject: RE: Update services error
<Date: Mon, 4 Jun 2007 06:56:01 -0700
<Lines: 241
<Message-ID: <46E63287-2519-45A5-9F68-E766D2A323AA(a)microsoft.com>
<MIME-Version: 1.0
<Content-Type: text/plain;
< charset="Utf-8"
<Content-Transfer-Encoding: 7bit
<X-Newsreader: Microsoft CDO for Windows 2000
<Content-Class: urn:content-classes:message
<Importance: normal
<Priority: normal
<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
<Newsgroups: microsoft.public.windows.server.sbs
<Path: TK2MSFTNGHUB02.phx.gbl
<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:41511
<NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
<X-Tomcat-NG: microsoft.public.windows.server.sbs
<
<Any update? This still happens daily...
<--
<Dan O
<
<
<"Robert Li [MSFT]" wrote:
<
<> Hi Dan,
<>
<> Thanks for updating.
<>
<> I am sorry for the typo, this shall be a software/service crash issue,
not
<> hardware RAM related. Please don't make RAM test. Thanks for your
<> understanding.
<>
<> Please kindly help me collect the MPS Report for further research.
<>
<> I am looking forward to hear from you.
<>
<> Best regards,
<>
<> Robert Li(MSFT)
<>
<> Microsoft CSS Online Newsgroup Support
<>
<> Get Secure! - www.microsoft.com/security
<>
<> =====================================================
<>
<> This newsgroup only focuses on SBS technical issues. If you have issues
<> regarding other Microsoft products, you'd better post in the
corresponding
<> newsgroups so that they can be resolved in an efficient and timely
manner.
<> You can locate the newsgroup here:
<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<>
<> When opening a new thread via the web interface, we recommend you check
the
<> "Notify me of replies" box to receive e-mail notifications when there
are
<> any updates in your thread. When responding to posts via your
newsreader,
<> please "Reply to Group" so that others may learn and benefit from your
<> issue.
<>
<> Microsoft engineers can only focus on one issue per thread. Although we
<> provide other information for your reference, we recommend you post
<> different incidents in different threads to keep the thread clean. In
doing
<> so, it will ensure your issues are resolved in a timely manner.
<>
<> For urgent issues, you may want to contact Microsoft CSS directly.
Please
<> check http://support.microsoft.com for regional support phone numbers.
<>
<> Any input or comments in this thread are highly appreciated.
<>
<> =====================================================
<>
<> This posting is provided "AS IS" with no warranties, and confers no
rights.
<>
<> --------------------
<> <Thread-Topic: Update services error
<> <thread-index: AceSQg4EP+k3Uo+kRViQyjY2qVKGQg==
<> <X-WBNR-Posting-Host: 71.133.236.110
<> <From: =?Utf-8?B?RGFuIE8=?= <DanO(a)discussions.microsoft.com>
<> <References: <16107796-9F2E-4CC5-BEE8-BCF9EEA894D0(a)microsoft.com>
<> <KdqEssAfHHA.3744(a)TK2MSFTNGHUB02.phx.gbl>
<> <Subject: RE: Update services error
<> <Date: Wed, 9 May 2007 06:58:00 -0700
<> <Lines: 141
<> <Message-ID: <2435325C-EAD5-4D67-BCFF-44D5134E498D(a)microsoft.com>
<> <MIME-Version: 1.0
<> <Content-Type: text/plain;
<> < charset="Utf-8"
<> <Content-Transfer-Encoding: 7bit
<> <X-Newsreader: Microsoft CDO for Windows 2000
<> <Content-Class: urn:content-classes:message
<> <Importance: normal
<> <Priority: normal
<> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
<> <Newsgroups: microsoft.public.windows.server.sbs
<> <Path: TK2MSFTNGHUB02.phx.gbl
<> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:35635
<> <NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <
<> <Robert,
<> <
<> <I thought the memory could not be read was more figurative than
literal.
<> If
<> <you think it is a RAM error, I should just use a bootable RAM testing
<> <application, right? I would assume it would help me solve the issue?
<> <--
<> <Dan O
<> <
<> <
<> <"Robert Li [MSFT]" wrote:
<> <
<> <> Hi Dan,
<> <>
<> <> Thanks for posting in our newsgroup.
<> <>
<> <> From your description, I know that you get the following error
message
<> on
<> <> the SBS 2003 WUSU console:
<> <>
<> <> Microsoft.SBS.UpadteServices.SyncServices.exe - Application Error
<> <>
<> <> The instruction at "0x7c82caa2" references memory at "0x00000000".
The
<> <> memeory could not be "read". Click OK to terminate the program.
<> <>
<> <> If I am off-base, please don't hesitate to let me know.
<> <>
<> <> First, the error is related to software or service crash, to trouble
<> <> shouting RAM issue, debugging is needed. Based on technical limit,
our
<> <> newsgroup doesn't provide support for debugging. We will try our best
to
<> <> help you on this issue. If the problem cannot be resolved, please
<> contact
<> <> CSS for more help. Thanks for your understanding.
<> <>
<> <> Please try the following steps to narrow down this problem:
<> <>
<> <> Step 1: Please make a clean boot to make sure the problem is not
caused
<> by
<> <> some third party software.
<> <>
<> <> 1. Click Start->Run...->type msconfig and press Enter.
<> <> 2. Click Services tab and select Hide All Microsoft Services and
Disable
<> <> All third party Services.
<> <> 3. Click Startup tab and Disable All startup items.
<> <> 4. Click OK and choose Restart.
<> <> 5. After reboot, check whether the problem still occurs.
<> <> 6. If there are no more problems, please use the above steps to
enable
<> <> services and startup items one by one in order to figure out the root
<> cause
<> <> of this issue.
<> <>
<> <> If the problem persists, please help me collect the MPS Report for
<> further
<> <> research:
<> <>
<> <> MPS Report
<> <>
<> <> 1) Download MPS report tool from:
<> <>
<>
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
<> <> 15706/MPSRPT_SETUPPerf.EXE
<> <> 2) Run the MPSRPT_SETUPPerf.exe on the server box.
<> <> 3) Wait for 10~15 minutes.
<> <> 4) Open Windows explorer, navigate to
<> <> %SYSTEMROOT%\MPSReports\Setup\Reports\cab\
<> <> 5) Send the .cab file to v-robeli(a)microsoft.com with subject:
<> <> 38702405-Update services error.
<> <>
<> <> I am looking forward to hear from you.
<> <>
<> <> If you need further assistance, please don't hesitate to let me know.
<> <>
<> <> Best regards,
<> <>
<> <> Robert Li(MSFT)
<> <>
<> <> Microsoft CSS Online Newsgroup Support
<> <>
<> <> Get Secure! - www.microsoft.com/security
<> <>
<> <> =====================================================
<> <>
<> <> This newsgroup only focuses on SBS technical issues. If you have
issues
<> <> regarding other Microsoft products, you'd better post in the
<> corresponding
<> <> newsgroups so that they can be resolved in an efficient and timely
<> manner.
<> <> You can locate the newsgroup here:
<> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <>
<> <> When opening a new thread via the web interface, we recommend you
check
<> the
<> <> "Notify me of replies" box to receive e-mail notifications when there
<> are
<> <> any updates in your thread. When responding to posts via your
<> newsreader,
<> <> please "Reply to Group" so that others may learn and benefit from
your
<> <> issue.
<> <>
<> <> Microsoft engineers can only focus on one issue per thread. Although
we
<> <> provide other information for your reference, we recommend you post
<> <> different incidents in different threads to keep the thread clean. In
<> doing
<> <> so, it will ensure your issues are resolved in a timely manner.
<> <>
<> <> For urgent issues, you may want to contact Microsoft CSS directly.
<> Please
<> <> check http://support.microsoft.com for regional support phone numbers.
<> <>
<> <> Any input or comments in this thread are highly appreciated.
<> <>
<> <> =====================================================
<> <>
<> <> This posting is provided "AS IS" with no warranties, and confers no
<> rights.
<> <>
<> <> --------------------
<> <> <Thread-Topic: Update services error
<> <> <thread-index: Acd7rwRT5Yxlb8hNQBqHlxgFwZtiIg==
<> <> <X-WBNR-Posting-Host: 207.46.19.168
<> <> <From: =?Utf-8?B?RGFuIE8=?= <DanO(a)discussions.microsoft.com>
<> <> <Subject: Update services error
<> <> <Date: Tue, 10 Apr 2007 13:30:02 -0700
<> <> <Lines: 12
<> <> <Message-ID: <16107796-9F2E-4CC5-BEE8-BCF9EEA894D0(a)microsoft.com>
<> <> <MIME-Version: 1.0
<> <> <Content-Type: text/plain;
<> <> < charset="Utf-8"
<> <> <Content-Transfer-Encoding: 7bit
<> <> <X-Newsreader: Microsoft CDO for Windows 2000
<> <> <Content-Class: urn:content-classes:message
<> <> <Importance: normal
<> <> <Priority: normal
<> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
<> <> <Newsgroups: microsoft.public.windows.server.sbs
<> <> <Path: TK2MSFTNGHUB02.phx.gbl
<> <> <Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.server.sbs:28995
<> <> <NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
<> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <
<> <> <I got a dialog box on the server console (without even logging in)
that
<> <> says:
<> <> <
<> <> <Microsoft.SBS.UpadteServices.SyncServices.exe - Application Error
<> <> <
<> <> <The instruction at "0x7c82caa2" references memory at "0x00000000".
The
<> <> <memeory could not be "read". Click OK to terminate the program.
<> <> <
<> <> <Anyone ideas? I have seen other memeory 'read' errors, in this
forum,
<> but
<> <> <none from this app...
<> <> <--
<> <> <Thanks in advance.
<> <> <Dan O
<> <> <
<> <>
<> <>
<> <
<>
<>
<

From: HighTechGeek on 6 Jun 2007 13:00
I have the same issue.

It's a new Dell Server with Windows Server Small Business Server 2003
R2 with nothing on it yet other than the OS and updates.

I get a pop-up window appearing several times:

Title: Micorosft.SBS.UpdateServices.SyncSecurity.exe - Application
Error
Body: The instruction at "0x7c82caa2" referenced memory at
"0x00000000". The memory could not be "read".
Click on OK to terminate the program.

Any help would be appreciated!

Thanks,
Dan Miller
HighTechGeek


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