From: inns on 31 Jan 2010 15:27 I have the same problem with XP service pack 3 and have not been able to make the problem go away. "spazz" wrote: > Security Update for Microsoft .NET Framework, Version 1.0 Service Pack 3 > (KB928367) > > Computer constantly alerting me of this important update, I click it to > install, it says it's installing but then after 30 seconds tells me that it > failed and was not installed. I turn off the computer, tells me it is > installing updates, I turn it back on to find the annoying alert of the same > update. Why won't this install? I've tried turning off Norton and any other > firewalls but to no avail. > > I have Windows XP Version 2002 with Service Pack 2. > > > Anyone have any suggestions?? > > Thank you in advance >
From: Shenan Stanley on 31 Jan 2010 16:49 inns wrote: > I have the same problem with XP service pack 3 and have not been > able to make the problem go away. You have the same problem as someone who posted 2 years and 6 months plus a few days ago (as of now)? http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/7932577a9f5890d5/ You sure? And did you try any of the 29 other responses made to the original posting? (See the link above - that is the entire conversation you chose to respond to instead of just explaining your issue in detail...) Please give details of *your* system - it is likely completely different than the original posters machine specs - most of the software has been updated several times since then. Otherwise - assuming you mean you were having trouble (as the subject line implicates) with this update: Description of the security update for the .NET Framework 1.0 Service Pack 3 for Windows Server 2008, Windows Vista, Windows Server 2003, Windows XP, and Windows 2000: July 10, 2007 http://support.microsoft.com/kb/928367 And given you have Windows XP (32-bit) with Service Pack 3 installed... Here is what I suggest. Reboot and logon as administrative user. Download, install, run, update and perform a full scan with the following (freeware version): SuperAntiSpyware http://www.superantispyware.com/ Reboot and logon as administrative user. Download, install, run, update and perform a full scan with the following (freeware version): MalwareBytes http://www.malwarebytes.com/ Reboot and logon as administrative user. Download and run the MSRT manually: http://www.microsoft.com/security/malwareremove/default.mspx You may find nothing, you may find only cookies, you may think it is a waste of time - but if you do all this and report back here with what you do/don't find as you are doing all of it - you are adding more pieces to the puzzle and the entire picture just may become clearer and your problem resolved. Reboot and logon as administrative user. Visit this web page: How do I reset Windows Update components? http://support.microsoft.com/kb/971058 .... and click on the "Microsoft Fix it" icon. When asked, select "RUN", both times. Check the "I agree" box and click on "Next". Check the box for "Run aggressive options (not recommended)" and click "Next". Let it finish up and follow the prompts until it is done. Reboot and logon as administrative user. You should now perform a full CHKDSK on your system drive (C:)... How to scan your disks for errors http://support.microsoft.com/kb/315265 * will take time and a reboot Reboot and logon as administrative user. You should now perform a full Defragment on your system drive (C:)... How to Defragment your hard drives http://support.microsoft.com/kb/314848 * will take time Reboot and logon as administrative user. Uninstall any and all third-party firewall applications (ZoneAlarm, etc) and utilize the built-in WIndows Firewall only. Reboot and logon as administrative user. At this point - if the machine was mine - I would follow these directions: http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/ea20ba99-017e-4ae0-975b-1ef8b771dff8 In other words... Use the .NET Cleanup Tool (Method 2), reboot and install the .NET Updates in this order: - .Net Framework 3.5 (http://www.microsoft.com/downloads/details.aspx?familyid=333325FD-AE52-4E35-B531-508D977D32A6) - .Net Framework 1.1 (http://www.microsoft.com/downloads/details.aspx?familyid=262D25E3-F589-4842-8157-034D1E7CF3A3&) - .Net Framework 1.1 SP1 (http://www.microsoft.com/downloads/details.aspx?familyid=A8F5654F-088E-40B2-BBDB-A83353618B38&) Should be good to go. Needs repeating in full? When installing updates using Windows update or Microsoft Update you may receive Error 0x643 or 0x80070643 (23 Oct-09) http://support.microsoft.com/kb/976982 ===================== Step #1 => Before doing anything else, write down what .NET Framework versions are currently installed: How to determine which versions of the .NET Framework are installed and whether service packs have been applied http://support.microsoft.com/kb/318785 Step #2 => Now see Resolution Method 2 in this related KB article... When you try to install an update for the .NET Framework 1.0, 1.1, 2.0, 3.0, or 3.5, you may receive Windows Update error code "0x643" or Windows Installer error code "1603" (ignore the title, if need be) http://support.microsoft.com/kb/923100 After running the .NET Framework Cleanup Tool, reinstall all .NET Framework versions (but only the ones you wrote down in #1 above) manually using the download links on the page then run Windows Update manually to install security updates for same. NB: If you remove .NET Framework 3.5 (SP1) using the tool, reinstalling .NET Framework 3.5 will also install .Net Framework 2.0 SP2 and 3.0 SP2; then Windows Update will offer .NET Framework 3.5 SP1. IMPORTANT! => If you remove .NET Framework 3.5 (SP1), reinstall your .NET Framework versions in the following order: 1. .Net Framework 3.5, then... 2. .Net Framework 1.1, then... 3. .Net Framework 1.1 SP1 NB: KB923100 references this page: http://blogs.msdn.com/astebner/archive/2006/05/30/611355.aspx. Please read ALL of it as well as the related page http://blogs.msdn.com/astebner/pages/8904493.aspx before using the .NET Framework Cleanup Tool. Come back - this conversation is (as you should be able to tell) archived indefinitely. You giving feedback might help those in the future that have issues like you. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
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