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From: tazz382005 on 14 May 2010 18:09
I have done everything I have been asked to do with these updates SEVERAL
times but I keep getting these updates and they keep failing. Please let me
know why this is happening and what needs to be done to get them to be
installed on my computer.

Here is what I am getting. Thanks


Security Update for Microsoft Office 2003 (KB976382)

Download size: 1.6 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Office 2003 that could allow
arbitrary code to run when a maliciously modified file is opened. This update
resolves that vulnerability.

More information:
http://support.microsoft.com/kb/976382

Help and Support:
http://support.microsoft.com/?LN=en-us



Security Update for Microsoft Office Publisher 2003 (KB980469)

Download size: 2.8 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Office Publisher 2003 that
could allow arbitrary code to run when a maliciously modified file is opened.
This update resolves that vulnerability.

More information:
http://support.microsoft.com/kb/980469

Help and Support:
http://support.microsoft.com/?LN=en-us



Update for Microsoft Office Outlook 2003 Junk Email Filter (KB981725)

Download size: 3.4 MB

You may need to restart your computer for this update to take effect.

Update type: Important

This update provides the Junk E-mail Filter in Microsoft Office Outlook 2003
with a more current definition of which e-mail messages should be considered
junk e-mail.

More information:
http://support.microsoft.com/kb/981725

Help and Support:
http://support.microsoft.com/?LN=en-us

From: PA Bear [MS MVP] on 14 May 2010 19:06
Tip: Insert your Office CD into the appropriate drive bay before the next
installation attempt.

Tip: If no joy, see if you can download the "fullfile" version of the
update(s) via http://www.microsoft.com/downloads/ or
http://catalog.update.microsoft.com/ and then install it/them manually.

Or you could...

See the "How to obtain help" section of
http://support.microsoft.com/kb/976382

For home users, no-charge support is available by calling 1-866-PCSAFETY
(1-866-727-2338; and/or 1-866-234-6020 and/or 1-800-936-5700) in the United
States and in Canada or by contacting your local Microsoft subsidiary.
There is no-charge for support calls that are associated with security
updates. When you call, clearly state that your problem is related to a
Security Update and cite the update's KB number (e.g., KB976382).

Or you can...

Start a free Windows Update support incident email request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Customers who experience issues installing Microsoft security updates also
can visit the following page for assistance:
https://consumersecuritysupport.microsoft.com/

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.



tazz382005 wrote:
> I have done everything I have been asked to do with these updates SEVERAL
> times but I keep getting these updates and they keep failing. Please let
> me
> know why this is happening and what needs to be done to get them to be
> installed on my computer.
>
> Here is what I am getting. Thanks
>
>
> Security Update for Microsoft Office 2003 (KB976382)
>
> Download size: 1.6 MB
>
> You may need to restart your computer for this update to take effect.
>
> Update type: Important
>
> A security vulnerability exists in Microsoft Office 2003 that could allow
> arbitrary code to run when a maliciously modified file is opened. This
> update resolves that vulnerability.
>
> More information:
> http://support.microsoft.com/kb/976382
>
> Help and Support:
> http://support.microsoft.com/?LN=en-us
>
>
>
> Security Update for Microsoft Office Publisher 2003 (KB980469)
>
> Download size: 2.8 MB
>
> You may need to restart your computer for this update to take effect.
>
> Update type: Important
>
> A security vulnerability exists in Microsoft Office Publisher 2003 that
> could allow arbitrary code to run when a maliciously modified file is
> opened. This update resolves that vulnerability.
>
> More information:
> http://support.microsoft.com/kb/980469
>
> Help and Support:
> http://support.microsoft.com/?LN=en-us
>
>
>
> Update for Microsoft Office Outlook 2003 Junk Email Filter (KB981725)
>
> Download size: 3.4 MB
>
> You may need to restart your computer for this update to take effect.
>
> Update type: Important
>
> This update provides the Junk E-mail Filter in Microsoft Office Outlook
> 2003
> with a more current definition of which e-mail messages should be
> considered
> junk e-mail.
>
> More information:
> http://support.microsoft.com/kb/981725
>
> Help and Support:
> http://support.microsoft.com/?LN=en-us

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