Updates have been failing for almost 2 years
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From: Casey on 29 Dec 2009 18:47 Hello, I have been having some problems with windows update for almost 2 yrs. All the updates that try to install fails and gives me the error code: 800719E4. I tried to install about 45 updates just today and every single one failed and gave this error code. At first I was thinking that my internet security program might have put up a firewall and blocked those, but that isn't the case. I have looked over the other discussions about this problem but they don't seem to help me. I was told that I may need the system update Service Pack 1 for Windows Vista before it will work. I tried installing that, but that too fails. After all these attempts to fix this, I've hit a brick wall. Can someone please help me on this?? I have a Windows Vista, HP computer. Please someone help me?!!!
From: MowGreen on 29 Dec 2009 19:12 Casey, 800719E4 ERROR_LOG_FULL Log space is exhausted Surely you're kidding, right ? You waited almost 2 years to post this ? While the system was under warranty HP would have assisted you in resolving the updating issue for *no charge*. I hope you're not doing any online banking or any other financial transactions on this system as in all likelihood, all of your information now belongs to a hacker or cybercriminal. Your best recourse at this point in time is to format the Hard Drive and reinstall Vista. Then download the full standalone Service Pack 1 and *save* it. Do the same for SP2. Install SP1 with all of the required restarts; do the same for SP2. And no, you can't skip SP1 and install SP2. Why ? Ask Microsoft. Windows Vista Service Pack 1 Five Language Standalone (KB936330) http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=b0c7136d-5ebb-413b-89c9-cb3d06d12674 Windows Server 2008 Service Pack 2 and Windows Vista Service Pack 2 - Five Language Standalone (KB948465) http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=a4dd31d5-f907-4406-9012-a5c3199ea2b3 IF the installation media that HP supplied included a Trial antivirus or "security program" (*especially a Norton or McAfee "product"*) or the hidden restore partition reinstalls it, then uninstall it after reinstalling Vista *before* applying SP1 and SP2. After doing the above, install a free AV that is compatible with Vista. Avast and AntiVir are 2 such products. And, *never* wait almost 2 years to post issues about updating Vista, please. MowGreen =============== *-343-* FDNY Never Forgotten =============== banthecheck.com "Security updates should *never* have *non-security content* prechecked" Casey wrote: > Hello, > > I have been having some problems with windows update for almost 2 yrs. All > the updates that try to install fails and gives me the error code: 800719E4. > I tried to install about 45 updates just today and every single one failed > and gave this error code. At first I was thinking that my internet security > program might have put up a firewall and blocked those, but that isn't the > case. I have looked over the other discussions about this problem but they > don't seem to help me. I was told that I may need the system update Service > Pack 1 for Windows Vista before it will work. I tried installing that, but > that too fails. After all these attempts to fix this, I've hit a brick wall. > Can someone please help me on this?? I have a Windows Vista, HP computer. > Please someone help me?!!!
From: Ǝиçεl on 29 Dec 2009 19:20 http://www.windowsreference.com/windows-vista/fix-for-vista-sp1-install-error-80073712-through-windows-update/comment-page-1/ -=- "Casey" wrote: > Hello, > > I have been having some problems with windows update for almost 2 yrs. All > the updates that try to install fails and gives me the error code: 800719E4. > I tried to install about 45 updates just today and every single one failed > and gave this error code. At first I was thinking that my internet security > program might have put up a firewall and blocked those, but that isn't the > case. I have looked over the other discussions about this problem but they > don't seem to help me. I was told that I may need the system update Service > Pack 1 for Windows Vista before it will work. I tried installing that, but > that too fails. After all these attempts to fix this, I've hit a brick wall. > Can someone please help me on this?? I have a Windows Vista, HP computer. > Please someone help me?!!!
From: PA Bear [MS MVP] on 29 Dec 2009 19:48
Casey wrote: > I have been having some problems with windows update for almost 2 yrs... <snip> Back-up any personal data (none of which should be considered 100% trustworthy at this point) then do a format & clean install of Windows. Please note that a Repair Install (AKA in-place upgrade) will NOT fix this! Help: I Got Hacked. Now What Do I Do? http://technet.microsoft.com/en-us/library/cc700813.aspx HOW TO do a clean install of Vista: See the "If you want to reinstall Windows Vista by performing a clean installation..." section of http://windows.microsoft.com/en-us/windows-vista/Installing-and-reinstalling-Windows-Vista#section_3 After the clean install, you'll have the equivalent of a "new computer" so take care of everything on the following page before otherwise connecting the machine to the internet or a network and before using a USB key that isn't brand-new or hasn't been freshly formatted: 5 steps to help protect your new computer before you go online http://www.microsoft.com/protect/computer/advanced/xppc.mspx NB: Any Norton or McAfee free-trial that came preinstalled on the computer when you bought it will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the free-trial and download/run the appropriate removal tool before installing any Windows Service Packs or IE upgrades and before installing your new anti-virus application. Norton Removal Tool ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe McAfee Consumer Products Removal Tool http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 www.banthecheck.com |