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From: Robert Neville on 5 Jan 2010 23:26
"R. C. White" <rc(a)grandecom.net> wrote:

>I've been using Quicken and Windows even longer than John and I don't recall
>that I've EVER seen a Quicken icon in the System Tray/Notification Area.

It's not the Quicken icon from the start menu - it's a double arrow icon. If you
don't have automatic (scheduled) downloads enabled, you won't ever see it. If
you do, it's typically on visible in the system tray when the actual scheduled
transaction/quote download is in process. Manually initiating a download from
within Quicken does not create it. You can also tell by looking at your Windows
task manager process list for a program called bagent.exe.

>Which version of Windows are you running? And EXACTLY which version of
>Quicken?

Windows 7 32 / QD 2010.
>
>As it says in my Sig, I'm running Q2010D in Win7 Ultimate x64. There's no
>Quicken icon in the Notification Area - and even when I click the popup to
>see the dozen or so hidden ones, there's still none for Quicken. And none
>appears when I do a One Step Update. When I click to Customize that area,
>Quicken is not among the 17 icons offered.

As I mentioned above - the only time the icon is supposed to be present is when
a scheduled download is actually running. Unless you have a really large number
of financial institutions to go through or there's a new Quicken patch, that
ends of being less than a minute or so.

The presence of the icon isn't new to Win 7 or QD 2010 for that matter. I've
seen it for a number of years now. The only thing that's new is that it isn't
going away after the scheduled download completes.

>Maybe there is a setting in Quicken that I've missed, but I don't see such
>an option anywhere in Edit | Preferences.

It gets activated by the Tools / Update Settings / Schedule Updates button,
although the icon presence isn't an option.
From: R. C. White on 6 Jan 2010 08:48
Hi, Robert.

Thanks for those details.

I don't recall ever using the AUTOMATIC Updates, although I've used the
manual OSU at least once a day for years, so that must be why I've never
seen the double-arrow icon.

> It gets activated by the Tools / Update Settings / Schedule Updates
> button,
> although the icon presence isn't an option.

In My Quicken Deluxe 2010, the click sequence is Tools | Schedule Updates.
(When I tried to activate it just now, it said it was already scheduled "in
another account", but let me go ahead and schedule it again. I must have
had it scheduled in some prior installation of Quicken and Windows, perhaps
during a Vista beta.)

I'll try these automatic updates for a while and see how well they work for
me.

RC
--
R. C. White, CPA
San Marcos, TX
(Retired. No longer licensed to practice public accounting.)
rc(a)grandecom.net
Microsoft Windows MVP
(Using Quicken Deluxe 2010 and Windows Live Mail in Win7 x64)

"Robert Neville" <dont(a)bother.com> wrote in message
news:2n38k5lor0oj8l0q2mn9n1pvdaq661lj01(a)4ax.com...
> "R. C. White" <rc(a)grandecom.net> wrote:
>
>>I've been using Quicken and Windows even longer than John and I don't
>>recall
>>that I've EVER seen a Quicken icon in the System Tray/Notification Area.
>
> It's not the Quicken icon from the start menu - it's a double arrow icon.
> If you
> don't have automatic (scheduled) downloads enabled, you won't ever see it.
> If
> you do, it's typically on visible in the system tray when the actual
> scheduled
> transaction/quote download is in process. Manually initiating a download
> from
> within Quicken does not create it. You can also tell by looking at your
> Windows
> task manager process list for a program called bagent.exe.
>
>>Which version of Windows are you running? And EXACTLY which version of
>>Quicken?
>
> Windows 7 32 / QD 2010.
>>
>>As it says in my Sig, I'm running Q2010D in Win7 Ultimate x64. There's no
>>Quicken icon in the Notification Area - and even when I click the popup to
>>see the dozen or so hidden ones, there's still none for Quicken. And none
>>appears when I do a One Step Update. When I click to Customize that area,
>>Quicken is not among the 17 icons offered.
>
> As I mentioned above - the only time the icon is supposed to be present is
> when
> a scheduled download is actually running. Unless you have a really large
> number
> of financial institutions to go through or there's a new Quicken patch,
> that
> ends of being less than a minute or so.
>
> The presence of the icon isn't new to Win 7 or QD 2010 for that matter.
> I've
> seen it for a number of years now. The only thing that's new is that it
> isn't
> going away after the scheduled download completes.
>
>>Maybe there is a setting in Quicken that I've missed, but I don't see such
>>an option anywhere in Edit | Preferences.
>
> It gets activated by the Tools / Update Settings / Schedule Updates
> button,
> although the icon presence isn't an option.

From: Robert Neville on 6 Jan 2010 10:35
"R. C. White" <rc(a)grandecom.net> wrote:

>In My Quicken Deluxe 2010, the click sequence is Tools | Schedule Updates.

Whoops. Yes, your way, or click the Update Icon, then Update Settings / Schedule
Updates button.
From: Bob Wang on 6 Jan 2010 11:26
As Robert described, usually the System Tray Icon only displays while
Scheduled Updates is running, and Quicken WILL NOT start if a Scheduled
Update is running.
Here's a screenshot of Vista 64-bit with Quicken 2010 H&B running AND the
double-arrow icon still displaying in the System Tray:

http://i159.photobucket.com/albums/t131/BobWangPhotos/QuickenScheduleUpdateSystemTrayIcon.jpg

From: Robert Neville on 6 Jan 2010 18:16
"R. C. White" <rc(a)grandecom.net> wrote:

>I'll try these automatic updates for a while and see how well they work for
>me.

I think I may have fixed it. I deleted all the scheduled updates, rebooted
Quicken and then rescheduled the updates. Set the update time to the next hour
and watched it and everything worked exactly as it was supposed to, icon
disappearing after the download.

Must just have been some crud left over from the QD2009 to QD 2010 upgrade.
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