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From: Jethro Pull on 6 May 2010 12:47 I'm having some problems with 2007 so I expect deleting the profile will help me to set up from scratch as if OL2007 had not been on my computer except for Contacts, E-mails received ... On 5/5/2010 6:23 PM, Diane Poremsky [MVP] wrote: > Uninstall Office 2007, reboot and install Office 2010. It should find > the profile and use all the existing settings but its usually better > to make a new profile. >
From: Oliver Costich on 6 May 2010 17:07 On Thu, 6 May 2010 07:41:35 -0400, "Brian Tillman [MVP-Outlook]" <tillman1952(a)yahoo.com> wrote: >"Russ Valentine" <russval(a)mvps.org> wrote in message >news:%23u3ZTiJ7KHA.3504(a)TK2MSFTNGP05.phx.gbl... > >> Upgrade installations are and always have been problematic with Outlook, >> even more so with betas. Best practice is install Outlook clean and use the >> supported methods for migrating your Outlook data (posted here daily). >> If you decide to experiment with an upgrade installation anyway, at the very >> least you should create a new Outlook profile from scratch and back up all >> data thoroughly ahead of time. > >To satisfy my own curiosity, I'm going to be choosing "Upgrade" for my >installation of Office 2010 because I want to see what happens to the mail >profile and be aware of what problems arise. Please let me know the results.
From: Brian Tillman [MVP-Outlook] on 7 May 2010 07:59
"Oliver Costich" <oc(a)5cats.net> wrote in message news:grb6u5dofnk37727l74tj29voh8didp6cr(a)4ax.com... > Please let me know the results. The result for me was that Office 2007 was uninstalled and Office 2010 installed. My mail profile was reused, all my Outlook settings retained and operation was exactly as it had been with one exception. I had a link to Scanpst in the Microsoft Office Tools menu item and that became orphaned. Easily fixed. Take this with a grain of salt, though. The truth is that my experience is a single data point and, therefore, anecdotal. You can't take one person's experience to be (necessarily) indicative of anyone else's experience. I've seen too many reports of people having problems in areas where I've never had problems, doing things that worked fine for me but produced errors for others. There are way too many opportunties for anomalies between systems because of differences in hardware and software. For one thing, I tend to not use add-ins and that's a huge source of problems for people. All this said, if you have a backup of your data you don't have a lot to lose if try it yourself and it doesn't work well. Usually a new profile will fix whatever problems arise. -- Brian Tillman [MVP-Outlook] |