Use has issue with Outlook calendar
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From: LaurenM on 17 May 2010 16:34 Hi all, I have a user who is having two different issues with her Outlook calendar. She is using a Windows XP operating system with Outlook 2003 on an Exchange 2003 server. She is an office assistant so she is a delegate for other users and has a view of multiple calendars from her Outlook. Following are the issues: 1. She all of a sudden is seeing gmail appointments in her Outlook calendar. Only one user has a gmail account but those calendar appointments do not appear in that user's Outlook account. They only appear in the office assistant's calendar. 2. Sometimes when one of the users who she is a delegate for accepts a meeting, it displays as if she (the office assistant) has accepted the meeting and not the original acceptor. Does anyone have any useful information on what may be going on here and how to resolve these issues? I would be greatly appreciative if anyone could shed some light! Thanks, LaurenM
From: Diane Poremsky [MVP] on 17 May 2010 22:01 LaurenM;146942 Wrote: > Hi all, > > I have a user who is having two different issues with her Outlook > calendar. > She is using a Windows XP operating system with Outlook 2003 on an > Exchange > 2003 server. She is an office assistant so she is a delegate for other > users > and has a view of multiple calendars from her Outlook. Following are > the > issues: > > 1. She all of a sudden is seeing gmail appointments in her Outlook > calendar. > Only one user has a gmail account but those calendar appointments do > not > appear in that user's Outlook account. They only appear in the office > assistant's calendar. > > 2. Sometimes when one of the users who she is a delegate for accepts a > meeting, it displays as if she (the office assistant) has accepted the > meeting and not the original acceptor. > > Does anyone have any useful information on what may be going on here > and how > to resolve these issues? I would be greatly appreciative if anyone > could shed > some light! > > Thanks, > LaurenM 1. Are they her gmail appointments? Is she syncing with a smartphone that syncs with gmail? 2. See if http://support.microsoft.com/default.aspx?scid=kb;en-us;971937 applies -- Diane Poremsky [MVP] Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com http://forums.slipstick.com
From: LaurenM on 18 May 2010 10:06
Hi Diane, Thanks so much for your response. 1. No, the gmail appointments are not hers. It is another user who uses gmail. For some reason, that user's google calendar entries appear on the delegate's calendar. What's even weirder is that those calendar entries are not even on the user's Outlook calendar who has the gmail account. 2. For the MS article, it says this appplies to MS Office 2007 but the delegate has Office 2003. Still okay to apply the registry change? Also, to confirm, I am applying the regsitry change to the delegate's calendar, right? Thank you! LaurenM "Diane Poremsky [MVP]" wrote: > > LaurenM;146942 Wrote: > > Hi all, > > > > I have a user who is having two different issues with her Outlook > > calendar. > > She is using a Windows XP operating system with Outlook 2003 on an > > Exchange > > 2003 server. She is an office assistant so she is a delegate for other > > users > > and has a view of multiple calendars from her Outlook. Following are > > the > > issues: > > > > 1. She all of a sudden is seeing gmail appointments in her Outlook > > calendar. > > Only one user has a gmail account but those calendar appointments do > > not > > appear in that user's Outlook account. They only appear in the office > > assistant's calendar. > > > > 2. Sometimes when one of the users who she is a delegate for accepts a > > meeting, it displays as if she (the office assistant) has accepted the > > meeting and not the original acceptor. > > > > Does anyone have any useful information on what may be going on here > > and how > > to resolve these issues? I would be greatly appreciative if anyone > > could shed > > some light! > > > > Thanks, > > LaurenM > > 1. Are they her gmail appointments? Is she syncing with a smartphone > that syncs with gmail? > > 2. See if > http://support.microsoft.com/default.aspx?scid=kb;en-us;971937 applies > > > -- > Diane Poremsky [MVP] > > Diane Poremsky [MVP - Outlook] > Outlook Tips: http://www.outlook-tips.net/ > Outlook & Exchange Solutions Center: http://www.slipstick.com > http://forums.slipstick.com > > . > |