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From: Richard Hein on 20 Apr 2010 18:26
He can copy and paste the information into Word and then print, but he
gets an error whenever he tries to print locally. He has had to go
onto his remote computer, pull up outlook and then it will print to
his local printer.
From: Richard Hein on 21 Apr 2010 10:16
On Wed, 21 Apr 2010 03:37:26 +0100, LD55ZRA
<LD55ZRA(a)discussions.microsoft.com> wrote:

>Is the [local] default printer set correctly? Can he print the test
>page on the default [local] printer. If not then he should set a local
>printer before printing from outlook.

Yes, he can print locally. He can do it from Word and also print a
test page. It is just that he cannot print locally from Outlook. He
gets the error message: "There was an error when printing started. To
check the printer setup, double click the Printers icon in Windows
Control Panel."
Everything looks good in Control Panel, his correct printer is set as
the default, it will print from all other programs (not certain, but
it did print from Word). But not from Outlook.
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