From: Rob on
Windows 2003 server
Citrix XenApp 4.5.5

Situation is like this:
- Citrix server with many Published Applications
- Roaming profiles
- New user starts Published Application
- Compiled HTML help function of the application does not work
- User exits application, starts a Published Desktop
(small window shows that Internet Explorer initialisation is being done)
No other activity done on Published Desktop, not even starting IE.
- User logs off Published Desktop
- User again starts Published Application
- Compiled HTML help now works

Apparently the initialisation done when logging in on a Published
Desktop somehow fixes the internet explorer so that help works.
The settings are saved in the user's profile.

Is there any way this can be fixed so that a new user can use the
Help feature of a Published Application without ever having logged
on to a Published Desktop?
From: Rob on
Rob <nomail(a)example.com> wrote:
> Windows 2003 server
> Citrix XenApp 4.5.5
>
> Situation is like this:
> - Citrix server with many Published Applications
> - Roaming profiles
> - New user starts Published Application
> - Compiled HTML help function of the application does not work
> - User exits application, starts a Published Desktop
> (small window shows that Internet Explorer initialisation is being done)
> No other activity done on Published Desktop, not even starting IE.
> - User logs off Published Desktop
> - User again starts Published Application
> - Compiled HTML help now works
>
> Apparently the initialisation done when logging in on a Published
> Desktop somehow fixes the internet explorer so that help works.
> The settings are saved in the user's profile.
>
> Is there any way this can be fixed so that a new user can use the
> Help feature of a Published Application without ever having logged
> on to a Published Desktop?

I would like to know if this is a problem that nobody has a solution
for, or if this is something that others don't have problems with.

So, anyone who is using Citrix with only published applications (no
desktops available to users), please tell me if the Help function of
the application (the searchable manual) works for your users, or if
this has been a problem in the past...
From: Rob on
Nobody using Citrix with only published applications?