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From: Joy on 22 Mar 2010 09:36
My computer is a laptop, but I use it in a docking station, so that I can
have a big (external) monitor, full size keyboard, mouse, etc. Last year
when people would send me a .wmv file attachment (that opened with Windows
Media Player), if the laptop was OUT of the docking station, I got audio and
video. But with the laptop IN the docking station, I only got audio, not
video.

A knowledgeable relative who was visiting at the time, found some sort of
setting and was able to 'fix' it so that I got both audio and video on both
screens. But my computer crashed a couple of months ago and although my
computer man was able to save my data, (including e-mails) he had to
reinstall Windows (XP) and we are gradually reinstalling my various
programs. But I just noticed yesterday (I received another .wmv
attachment) that once again, I am not getting video in such attachments.
I e-mailed said relative, but not being here, he can't remember what he had
done at the time. Any help with this will be greatly appreciated!


From: Andrew E. on 23 Mar 2010 21:27
If 2 or more monitor screens are in use,microsoft has a utility for
organizing
or running 2 or more same time.You can download it here:
http://www.microsoft.com/windows/windowsmedia/forpros/encoder/utilities.aspx
You might check out the other utilities also...

"Joy" wrote:

> My computer is a laptop, but I use it in a docking station, so that I can
> have a big (external) monitor, full size keyboard, mouse, etc. Last year
> when people would send me a .wmv file attachment (that opened with Windows
> Media Player), if the laptop was OUT of the docking station, I got audio and
> video. But with the laptop IN the docking station, I only got audio, not
> video.
>
> A knowledgeable relative who was visiting at the time, found some sort of
> setting and was able to 'fix' it so that I got both audio and video on both
> screens. But my computer crashed a couple of months ago and although my
> computer man was able to save my data, (including e-mails) he had to
> reinstall Windows (XP) and we are gradually reinstalling my various
> programs. But I just noticed yesterday (I received another .wmv
> attachment) that once again, I am not getting video in such attachments.
> I e-mailed said relative, but not being here, he can't remember what he had
> done at the time. Any help with this will be greatly appreciated!
>
>
> .
>
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