From: John Doue on 17 Jul 2010 07:33 On 7/17/2010 10:40 AM, Ron wrote: > > >> >> Sounds like time to use the recovery disk. If you don't have one there >> may be one available online, check the mfg website. Even if you got it >> working now I wouldn't trust it... > > In the past, on my PC, I would use a floppy to get into the system at > the command prompt and erase just about everything from the Windows > directory, then reload the OS; I've never had any problems after that. > > But on this new laptop, I don't have a floppy drive to interrupt the > loading sequence-- it would have to be done from the CD, and getting > the command prompt becomes trickier. Oy... > > Ron Floppy USB drives are reasonably inexpensive. I seldom use the one I have but I do, it means I am in deep trouble. Saved my bacon several times. -- John Doue
From: Bob Villa on 17 Jul 2010 08:52 On Jul 17, 2:19 am, Ron <r...(a)dslnorthwest.net> wrote: > Bob Villa wrote: > > On Jul 15, 8:52 pm, Ron <r...(a)dslnorthwest.net> wrote: > > > John Doue wrote: > > > > On 7/15/2010 5:04 AM, Ron wrote: > > > > > I hate Windows XP but it came with the laptop. But the AV program that > > > Will MB run in SafeMode? If you don't take any advice why post here? > > Getting snippy helps no one. But here's some things to ponder: 1) I > don't have MB and 2) in safe mode, I can't get on the Internet to > download it or anything else. 3) In safe mode, some-- if not many-- > programs don't work at all. > > Ron So, as resourceful as you are, you can't download to a USB drive (another machine) and install MB? I know (in XP) I have installed MB in SafeMode and ran it.
From: Bigguy on 17 Jul 2010 08:56 On 14/07/2010 09:48, Ron wrote: > I was looking over some Instructable and the anti-virus software that > came with the new laptop started kicking up a fuss, supposedly about > about detecting a virus. But when I tried to do something about it, > every time I opened a program-- any program-- it would close > immediately and I would get a message saying the program was infected. > If it was only one program, that'd probably be true, but every program > and file I have can't be infected! > > This is a very annoying situation, and probably a dangerous one too > since I can't get anything done Does anyone know of a way to remedy > this problem so I can shut off the anti-virus program (I tried Add/ > Remove Programs but according to a window, that's infected too. > Right...) so I can do a proper system check? > > Ron Go to http://download.bitdefender.com/rescue_cd/BitDefender-Rescue-CD.iso Download and burn the .iso to a CD (it makes a Linux Live (bootable) CD with AV and rescue tools). Boot the infected PC from the CD... Allow Bitdefender to update defs online... Do a full scan of all your PC's drives... Fix / quarantine / delete all viruses that are found. Reboot into Safe Mode and run a full scan with MalwareBytes. Restart into Windows. If you cannot access the internet use FixWinsockXP (if usingXP) or use proceedure below for Win 7. Guy ============================================ To repair and reset the Windows 7 Winsock 1.Click on Start button. 2.Type Cmd in the Start Search text box. 3.Press Ctrl-Shift-Enter keyboard shortcut to run Command Prompt as Administrator. Allow elevation request. 4.Type netsh winsock reset in the Command Prompt shell, and then press the Enter key. 5.Type netsh int ip reset in the Command Prompt shell, and then press the Enter key. 6.Restart the computer. ============================================
From: Bigguy on 17 Jul 2010 08:57 On 16/07/2010 12:40, Bob Villa wrote: > On Jul 15, 8:52 pm, Ron<r...(a)dslnorthwest.net> wrote: >> John Doue wrote: >>> On 7/15/2010 5:04 AM, Ron wrote: >>>> I hate Windows XP but it came with the laptop. But the AV program that >>>> I use is AVG, but I can't use any program at all:*everything* I try >>>> to run causes a message saying the program is infected! >> >>> Even when you try to launch ... AVG? >> >> If it wasn't so annoying, this would almost be funny. I can't open >> *any* program at all without getting the "infected" pop-up and AVG >> won't run in safe mode, So now I'm beginning to think that maybe >> nothing is really infected, but the OS got itself screwed somehow; >> none of the past OSes had built-in security, and I think I can now see >> why. >> >> Ron > > Will MB run in SafeMode? If you don't take any advice why post here? Yes it will. Well it does here on my Win 7 PC anyway... Guy
From: C.Joseph Drayton on 17 Jul 2010 15:08
On 7/14/2010 2:48 AM, Ron wrote: > I was looking over some Instructable and the anti-virus software that > came with the new laptop started kicking up a fuss, supposedly about > about detecting a virus. But when I tried to do something about it, > every time I opened a program-- any program-- it would close > immediately and I would get a message saying the program was infected. > If it was only one program, that'd probably be true, but every program > and file I have can't be infected! > > This is a very annoying situation, and probably a dangerous one too > since I can't get anything done Does anyone know of a way to remedy > this problem so I can shut off the anti-virus program (I tried Add/ > Remove Programs but according to a window, that's infected too. > Right...) so I can do a proper system check? > > Ron Hi Ron, If the machine you sent this article on has a CD burner, I would download Hiren's Boot CD (its an ISO that needs to be burned to a CD). http://www.hirensbootcd.net/ I would then boot the Hiren's Boot CD. Note that you may have to change the boot order in the BIOS. I only like a few of the tools that are on that CD, but if when the CD's boot menu comes up you chose 'Mini WindowsXp', you can than plug in a thumbdrive that has the tools of your choice. I would probably use; 1) ClamWin Portable http://portableapps.com/apps/utilities/clamwin_portable 2) Spybot Search & Destroy http://www.safer-networking.org/en/download/index.html 3) Rootkit Revealer http://technet.microsoft.com/en-us/sysinternals/bb897445.aspx That should get you cleaned up. If nothing else, it will allow you to make a backup of your data files to an external drive. Then in the event you cannot remove the malware you will be able to initialize the system and restore your data from the external backup. Sincerely, C.Joseph Drayton, Ph.D. AS&T CSD Computer Services Web site: http://csdcs.site90.net/ E-mail: c.joseph(a)csdcs.site90.net |