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From: Jim on 7 Apr 2010 09:55
Hi I am running Vista Professional service pack 3 and cannot get updates to
install. I can down load the updates but when it comes to installing they
will not install, tells me the service is not running. I have checked the
services and the WMI, BITS as well as the update services along with all
supporting services are running. I have removed all the updates, thinking
one was messed up, and tried loading them 1 at a time and get the same
response. No error codes just a message that states “The service is not
running”. Any Ideas here as I am getting Gray hairs over this. Thanks in
advance
From: Ǝиçεl on 7 Apr 2010 10:21
Hello Jim,

Vista Service Pack 3 ?

Could you supply some information on what your version of Internet Explorer?
what your firewall is, what is the installed antivirus/security suite, other
R-TP programs, e.g. Spybot Search & Destroy (reduced functionality called
"TeaTimer") Avira (From version 9) (Included in antivirus package), Ad-Aware,
etc?
http://support.microsoft.com/kb/555375
-=-

Which update(s) ?
-=-


Click the Start orb, in the Start Search field type in

cmd

Right click cmd.exe and choose 'Run as administer'. Follow the prompts
to allow the Command Prompt to run.

At the prompt, type in the below and press Enter after *each* command

regsvr32 wuaueng.dll

exit

Restart the system and see if it can update now.



No joy... then

It would be a good idea to scan.

I recommend downloading and installing
MalwareBytes' Antimalware (MBAM) and
SUPERAntiSpywaяe (SAS).

Do a full scan with MalwaяeBytes' and
SUPERAntiSpywaяe.

<http://www.superantispyware.com/>
After the software (SAS) is updated, it is suggested scanning the system in
Safe Mode.

Reboot
-=-

<http://www.malwarebytes.org/mbam.php>
After the software (MBAM) is updated, it is suggested scanning the system in
Regular Mode.

Reboot
-=-

Both free versions of MBAM and SAS are on-demand scanners and offer no
'real-time' protection. Keep them installed and use them as
'second-opinion' scanner which is purposely (by design) recommended by
their respective authoяs.
-=-

Scan your computer now online and clean it for free!
<http://onecare.live.com/site/en-us/tryscanner.htm>


Please let us know what fixes the problem or if the pяoblem remains
-=-


Good luck


Ǝиçεl
-=-

From: Michael on 7 Apr 2010 10:58
....and Service Pack 3 was released when?

--


"Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you."


"Jim" <Jim(a)discussions.microsoft.com> wrote in message
news:5DA96791-E713-437F-AD17-982E2E259DB2(a)microsoft.com...
> Hi I am running Vista Professional service pack 3 and cannot get updates
> to
> install. I can down load the updates but when it comes to installing they
> will not install, tells me the service is not running. I have checked the
> services and the WMI, BITS as well as the update services along with all
> supporting services are running. I have removed all the updates, thinking
> one was messed up, and tried loading them 1 at a time and get the same
> response. No error codes just a message that states “The service is not
> running”. Any Ideas here as I am getting Gray hairs over this. Thanks in
> advance

From: PA Bear [MS MVP] on 8 Apr 2010 01:40
Got a link for Vista SP3?

Jim wrote:
> Hi I am running Vista Professional service pack 3 and cannot get updates
> to
> install. I can down load the updates but when it comes to installing they
> will not install, tells me the service is not running. I have checked the
> services and the WMI, BITS as well as the update services along with all
> supporting services are running. I have removed all the updates, thinking
> one was messed up, and tried loading them 1 at a time and get the same
> response. No error codes just a message that states “The service is not
> running”. Any Ideas here as I am getting Gray hairs over this. Thanks in
> advance

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