Voda in-house number porting?
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From: Bob Pullen on 23 Feb 2010 17:04 Hi, Anyone know if it's possible for Vodafone to transfer a mobile number from one account to another? I purchased an N900 and signed up a new account with Nokia retail under the false impression that I was upgrading my existing contract. I now have two contracts under the same account :( Spoke to Voda to cancel my existing contract and move the number to the new account but they say they can't do it! Is this really the case? Instead they're upgrading my current contract under the same terms as the Nokia deal (including sending *another* phone out), and suggesting I cancel the contract with Nokia under the 14 day cooling off period and send the phone that's already been deliverd back to them. This seems to be extremely convoluted given the situation! I'd rather keep the phone I've been delivered and the new contract I've signed up for whilst retaining the number from the SIM only account I have. Why are these things never simple? :( -- Bob Pullen
From: Tim on 23 Feb 2010 17:47 Bob Pullen wrote: > Hi, > > Anyone know if it's possible for Vodafone to transfer a mobile number > from one account to another? > > I purchased an N900 and signed up a new account with Nokia retail > under the false impression that I was upgrading my existing contract. > > I now have two contracts under the same account :( > > Spoke to Voda to cancel my existing contract and move the number to > the new account but they say they can't do it! Is this really the > case? > Instead they're upgrading my current contract under the same terms as > the Nokia deal (including sending *another* phone out), and > suggesting I cancel the contract with Nokia under the 14 day cooling > off period and send the phone that's already been deliverd back to > them. This seems to be extremely convoluted given the situation! > > I'd rather keep the phone I've been delivered and the new contract > I've signed up for whilst retaining the number from the SIM only > account I have. > Why are these things never simple? :( Because it's Vodafone. ;-) I don't no why, but I'm pretty sure that Vodafone can only port numbers at the time of taking out a new contract, not to an existing contract. Tim
From: Jon on 23 Feb 2010 18:13 In article <xNSdnTHomq3czBnWnZ2dnUVZ7vSdnZ2d(a)brightview.co.uk>, me(a)privacy.net says... > Instead they're upgrading my current contract under the same terms as > the Nokia deal (including sending *another* phone out), and suggesting I > cancel the contract with Nokia under the 14 day cooling off period and > send the phone that's already been deliverd back to them. This seems to > be extremely convoluted given the situation! Indeed, but it's the way things are done. > Why are these things never simple? :( Because unsuspecting members of the public assume they know best! -- Regards Jon
From: Plusnet Support Team on 24 Feb 2010 07:05 On 23/02/2010 23:13, Jon wrote: > In article<xNSdnTHomq3czBnWnZ2dnUVZ7vSdnZ2d(a)brightview.co.uk>, > me(a)privacy.net says... >> Instead they're upgrading my current contract under the same terms as >> the Nokia deal (including sending *another* phone out), and suggesting I >> cancel the contract with Nokia under the 14 day cooling off period and >> send the phone that's already been deliverd back to them. This seems to >> be extremely convoluted given the situation! > > Indeed, but it's the way things are done. > >> Why are these things never simple? :( > > Because unsuspecting members of the public assume they know best! This post from an earlier thread in this group certainly suggests taht what I'm trying to do isn't outside of the realms of possibility? http://snipurl.com/uhwox -- |Bob Pullen Broadband Solutions for |Support Home & Business @ |Plusnet Plc. www.plus.net +--------------- twitter.com/plusnet ----------------
From: Bob Pullen on 24 Feb 2010 07:07
On 24/02/2010 12:05, Plusnet Support Team wrote: > On 23/02/2010 23:13, Jon wrote: >> In article<xNSdnTHomq3czBnWnZ2dnUVZ7vSdnZ2d(a)brightview.co.uk>, >> me(a)privacy.net says... >>> Instead they're upgrading my current contract under the same terms as >>> the Nokia deal (including sending *another* phone out), and suggesting I >>> cancel the contract with Nokia under the 14 day cooling off period and >>> send the phone that's already been deliverd back to them. This seems to >>> be extremely convoluted given the situation! >> >> Indeed, but it's the way things are done. >> >>> Why are these things never simple? :( >> >> Because unsuspecting members of the public assume they know best! > > This post from an earlier thread in this group certainly suggests taht > what I'm trying to do isn't outside of the realms of possibility? > > http://snipurl.com/uhwox Oops! Replied from the wrong account. Must have done it subliminally after noticing your email addy Jon ;) -- Bob Pullen |