WBLOGSVC Error
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From: Rick F on 30 Jun 2006 02:07 Has anyone run across this? Is it anything to be concerned with? It started showing up last week in the SBS reports and happens always at 4:30am. Critical Errors in Application Log Source Event ID Last Occurrence Total Occurrences WBLOGSVC 2002 6/28/2006 4:30 AM 1 There was an error while saving a record to the SBS database. The error is 0x80040e14. -- Rick Faria - MCSE / A+ RDF Technical Services - www.rdfts.com Email: support at rdfts dot com
From: "Brandy Nee [MSFT]" on 3 Jul 2006 02:55 Hello Rick, Thank you for posting to the SBS Newsgroup. I understand that you encounter Event ID 2002 WBLOGSVC on your SBS Server. If I have misunderstood your concern, please let me know. WBLogSvc is the Web Usage Logging Service on SBS Server, and 0x80040e14 means DB_E_ERRORSINCOMMAND. In order to supplement your description, I need your help to gather the following information: 1. When did the issue occur? Did you make any changes or install any updates/software on the SBS Server recently? 2. Have you applied SBS 2K3 SP1? Do you have SQL Server installed? If yes, what is the version, please? Is it SQL 2K SP3 or SP4? Do you have FrontPage installed? 3. Please forward the Performance Report to me to analysis. 4. On the server, run "eventvwr" (without quotation marks), check whether there are any errors. If yes, double click it, click the Copy button and paste the full content to the Newsgroup. 5. Is your SBS Server running fine? Is there any performance issue? Can your Exchange Send/Receive emails? ========================================= At this stage, I suggest that you schedule a down time to perform a clean boot on your SBS Server to see if the issue will occur: A Clean Boot will allow us to isolate any device drivers or programs that are loading at startup that may be causing a conflict with other device drivers or programs that are installed in your computer. a. Click Start->Run, type "MSCONFIG" (without the quotation marks) and click OK. b. In the System Configuration Utility (MSConfig) window, click the "Startup" tab. c. Click to clear all the check marks from the list box under "Startup". d. Click the Services tab, check the "Hide all Microsoft Services" box and then click the "Disable All" button to disable the non-Microsoft services. e. Click OK to close the MSConfig window. Click Yes when you are asked to restart your computer in order to enable the changes. f. After restarting, please check whether this issue still exists. For your references: 841216 "0x80040E14" or "HTTP 500" error message when you connect to your Windows SharePoint Services Web site after you install a Windows SharePoint Services service pack http://support.microsoft.com/?id=841216 256136 "Database Results Error" error message when you update a database record in FrontPage http://support.microsoft.com/?id=256136 Please take your time to perferm the steps and gather the information for research. I am waiting for your reply! Best regards, Brandy Nee Microsoft CSS Online Newsgroup Support Get Secure! - www.microsoft.com/security ====================================================== This newsgroup only focuses on SBS technical issues. If you have issues regarding other Microsoft products, you'd better post in the corresponding newsgroups so that they can be resolved in an efficient and timely manner. You can locate the newsgroup here: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx When opening a new thread via the web interface, we recommend you check the "Notify me of replies" box to receive e-mail notifications when there are any updates in your thread. When responding to posts via your newsreader, please "Reply to Group" so that others may learn and benefit from your issue. Microsoft engineers can only focus on one issue per thread. Although we provide other information for your reference, we recommend you post different incidents in different threads to keep the thread clean. In doing so, it will ensure your issues are resolved in a timely manner. For urgent issues, you may want to contact Microsoft CSS directly. Please check http://support.microsoft.com for regional support phone numbers. Any input or comments in this thread are highly appreciated. ====================================================== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- >>From: "Rick F" <support.REMOVE(a)rdfts.REMOVE.com> >>Subject: WBLOGSVC Error >>Date: Fri, 30 Jun 2006 01:07:41 -0500 >>Lines: 18 >>X-Priority: 3 >>X-MSMail-Priority: Normal >>X-Newsreader: Microsoft Outlook Express 6.00.2900.2869 >>X-RFC2646: Format=Flowed; Original >>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2869 >>Message-ID: <u#BeAuAnGHA.1280(a)TK2MSFTNGP03.phx.gbl> >>Newsgroups: microsoft.public.windows.server.sbs >>NNTP-Posting-Host: adsl-65-65-230-105.dsl.spfdmo.swbell.net 65.65.230.105 >>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl >>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:278365 >>X-Tomcat-NG: microsoft.public.windows.server.sbs >> >>Has anyone run across this? Is it anything to be concerned with? It started >>showing up last week in the SBS reports and happens always at 4:30am. >> >>Critical Errors in Application Log >> Source Event ID Last Occurrence Total Occurrences >> WBLOGSVC 2002 6/28/2006 4:30 AM 1 >> There was an error while saving a record to the SBS database. >>The error is 0x80040e14. >> >> >> >>-- >>Rick Faria - MCSE / A+ >>RDF Technical Services - www.rdfts.com >>Email: support at rdfts dot com >> >> >> >>
From: "Cliff Zhang [MSFT]" on 6 Jul 2006 23:22 Hi Rick, Thank you for your update! This is Cliff Zhang, the tech lead of this newsgroup and I would like to jump in since Brandy is now taking leave. I understand that you are out of town and will be back several days later. Please just take your time and we will standing by for your further update. Have a great day! Sincerely, Cliff Zhang SBS Public Newsgroup Technical Lead Microsoft Online Newsgroup Support 34377429 ====================================================== PLEASE NOTE: The partner managed newsgroups are provided to assist with break/fix issues and simple how to questions. We also love to hear your product feedback! Let us know what you think by posting from the web interface: Partner Feedback from your newsreader: microsoft.private.directaccess.partnerfeedback. We look forward to hearing from you! ====================================================== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from this issue. ====================================================== This posting is provided "AS IS" with no warranties, and confers no rights.
From: Rick F on 12 Jul 2006 02:22 I will also reply in the newsgroup but email you the info you requested directly. 1. Not sure on when exactly it started. I noticed it happens every day now at 4:30am. No changes that I know of other than I just keep up to date on the Microsoft updates and that is about it. 2. Yes SP1 is installed. SQL is not installed nor Frontpage. This is SBS 2003 Standard Edition. 3. Will forward it to you in a separate email and will include the case # in the subject line. 4. The event log looks pretty good. You always seems to have a few odds and end issues that are minor. Here is the one about WBLOGSVC: Event Type: Error Event Source: WBLOGSVC Event Category: None Event ID: 2002 Date: 7/11/2006 Time: 4:30:09 AM User: N/A Computer: SERVER Description: There was an error while saving a record to the SBS database. The error is 0x80040e14. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. 5. Server appears to be running fine, no reported issues from the end-users. Don't experience and performance issues and email appears to be working. This is a remote client for me, Can I do that Cleanboot and still connect back via Terminal Services remotely? -- Rick Faria - MCSE / A+ RDF Technical Services - www.rdfts.com Email: support at rdfts dot com Hi Rick, I wanted to inform you that I have replied to your thread in: Newsgroup: microsoft.public.windows.server.sbs Titled: WBLOGSVC Error Please reply directly to the thread if you have any other question or concern. You may receive this email notification before you are able to view my reply in the newsgroup. I also copy the content as following for your convenience: ****************** Hello Rick, Thank you for posting to the SBS Newsgroup. I understand that you encounter Event ID 2002 WBLOGSVC on your SBS Server. If I have misunderstood your concern, please let me know. WBLogSvc is the Web Usage Logging Service on SBS Server, and 0x80040e14 means DB_E_ERRORSINCOMMAND. In order to supplement your description, I need your help to gather the following information: 1. When did the issue occur? Did you make any changes or install any updates/software on the SBS Server recently? 2. Have you applied SBS 2K3 SP1? Do you have SQL Server installed? If yes, what is the version, please? Is it SQL 2K SP3 or SP4? Do you have FrontPage installed? 3. Please forward the Performance Report to me to analysis. 4. On the server, run "eventvwr" (without quotation marks), check whether there are any errors. If yes, double click it, click the Copy button and paste the full content to the Newsgroup. 5. Is your SBS Server running fine? Is there any performance issue? Can your Exchange Send/Receive emails? ========================================= At this stage, I suggest that you schedule a down time to perform a clean boot on your SBS Server to see if the issue will occur: A Clean Boot will allow us to isolate any device drivers or programs that are loading at startup that may be causing a conflict with other device drivers or programs that are installed in your computer. a. Click Start->Run, type "MSCONFIG" (without the quotation marks) and click OK. b. In the System Configuration Utility (MSConfig) window, click the "Startup" tab. c. Click to clear all the check marks from the list box under "Startup". d. Click the Services tab, check the "Hide all Microsoft Services" box and then click the "Disable All" button to disable the non-Microsoft services. e. Click OK to close the MSConfig window. Click Yes when you are asked to restart your computer in order to enable the changes. f. After restarting, please check whether this issue still exists. For your references: 841216 "0x80040E14" or "HTTP 500" error message when you connect to your Windows SharePoint Services Web site after you install a Windows SharePoint Services service pack http://support.microsoft.com/?id=841216 256136 "Database Results Error" error message when you update a database record in FrontPage http://support.microsoft.com/?id=256136 Please take your time to perform the steps and gather the information for research. I am waiting for your reply! ****************** If you are unable to view the reply to your thread, please send me an email with a description of the problem and what newsreader you are using. Have a nice day. Sincerely, Brandy Nee Microsoft CSS Online Newsgroup Support Get Secure! - www.microsoft.com/security ====================================================== This newsgroup only focuses on SBS technical issues. If you have issues regarding other Microsoft products, you'd better post in the corresponding newsgroups so that they can be resolved in an efficient and timely manner. You can locate the newsgroup here: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx When opening a new thread via the web interface, we recommend you check the "Notify me of replies" box to receive e-mail notifications when there are any updates in your thread. When responding to posts via your newsreader, please "Reply to Group" so that others may learn and benefit from your issue. Microsoft engineers can only focus on one issue per thread. Although we provide other information for your reference, we recommend you post different incidents in different threads to keep the thread clean. In doing so, it will ensure your issues are resolved in a timely manner. For urgent issues, you may want to contact Microsoft CSS directly. Please check http://support.microsoft.com for regional support phone numbers. Any input or comments in this thread are highly appreciated. ====================================================== This posting is provided "AS IS" with no warranties, and confers no rights "Rick F" <support.REMOVE(a)rdfts.REMOVE.com> wrote in message news:u%23BeAuAnGHA.1280(a)TK2MSFTNGP03.phx.gbl... > Has anyone run across this? Is it anything to be concerned with? It > started showing up last week in the SBS reports and happens always at > 4:30am. > > Critical Errors in Application Log > Source Event ID Last Occ
From: chace zhang on 13 Jul 2006 07:18
Hi Rick, Thank you for posting back. My name is Chace,As Brandy applied OOF at this moment, I will work with you on this issue., First of all, please understand that WebLogSVC is not a Microsoft service. This issue relates to third party product or services. To isolate the root cause of this issue, I suggest you to perform a Clean Boot to see whether the problem persists. To do so: 1. Click Start->Run...->type msconfig and press Enter 2. Click Services tab and select Hide All Microsoft Services and Disable All third party Services. 3. Click Startup tab and Disable All startup items 4. Click OK and choose Restart 5. After reboot, check whether the problem still occurs 6. If there are no more problems, please use the above steps to enable services and startup items one by one in order to figure out the root cause of this issue. Based on my testing, after you applied Clean boot, you can establish a Terminal session with this SBS server. Refer to: 310353 - How to Perform a Clean Boot in Windows XP http://support.microsoft.com/default.aspx?scid=kb;en-us;310353 [Note] This also applies to Windows Server 2003. I hope the above info helps. If you have any update or need further assistance, please don't hesitate to let me know Best Regards, Best Regards, Chace Zhang (MSFT) Microsoft CSS Online Newsgroup Support Get Secure! - www.microsoft.com/security ===================================================== This newsgroup only focuses on SBS technical issues. If you have issues regarding other Microsoft products, you'd better post in the corresponding newsgroups so that they can be resolved in an efficient and timely manner. You can locate the newsgroup here: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx When opening a new thread via the web interface, we recommend you check the "Notify me of replies" box to receive e-mail notifications when there are any updates in your thread. When responding to posts via your newsreader, please "Reply to Group" so that others may learn and benefit from your issue. Microsoft engineers can only focus on one issue per thread. Although we provide other information for your reference, we recommend you post different incidents in different threads to keep the thread clean. In doing so, it will ensure your issues are resolved in a timely manner. For urgent issues, you may want to contact Microsoft CSS directly. Please check http://support.microsoft.com for regional support phone numbers. Any input or comments in this thread are highly appreciated. ===================================================== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- | From: "Rick F" <support.REMOVE(a)rdfts.REMOVE.com> | References: <u#BeAuAnGHA.1280(a)TK2MSFTNGP03.phx.gbl> | Subject: Re: WBLOGSVC Error | Date: Wed, 12 Jul 2006 01:22:47 -0500 | Lines: 267 | X-Priority: 3 | X-MSMail-Priority: Normal | X-Newsreader: Microsoft Outlook Express 6.00.2900.2869 | X-RFC2646: Format=Flowed; Response | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2869 | Message-ID: <#u6eZuXpGHA.1592(a)TK2MSFTNGP04.phx.gbl> | Newsgroups: microsoft.public.windows.server.sbs | NNTP-Posting-Host: adsl-65-65-230-105.dsl.spfdmo.swbell.net 65.65.230.105 | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP04.phx.gbl | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:280689 | X-Tomcat-NG: microsoft.public.windows.server.sbs | | I will also reply in the newsgroup but email you the info you requested | directly. | | 1. Not sure on when exactly it started. I noticed it happens every day now | at 4:30am. No changes that I know of other than I just keep up to date on | the Microsoft updates and that is about it. | | 2. Yes SP1 is installed. SQL is not installed nor Frontpage. This is SBS | 2003 Standard Edition. | | 3. Will forward it to you in a separate email and will include the case # in | the subject line. | | 4. The event log looks pretty good. You always seems to have a few odds and | end issues that are minor. Here is the one about WBLOGSVC: | Event Type: Error | Event Source: WBLOGSVC | Event Category: None | Event ID: 2002 | Date: 7/11/2006 | Time: 4:30:09 AM | User: N/A | Computer: SERVER | Description: | There was an error while saving a record to the SBS database. The error is | 0x80040e14. | For more information, see Help and Support Center at | http://go.microsoft.com/fwlink/events.asp. | | 5. Server appears to be running fine, no reported issues from the end-users. | Don't experience and performance issues and email appears to be working. | | This is a remote client for me, Can I do that Cleanboot and still connect | back via Terminal Services remotely? | | -- | Rick Faria - MCSE / A+ | RDF Technical Services - www.rdfts.com | Email: support at rdfts dot com | | Hi Rick, | | | | I wanted to inform you that I have replied to your thread in: | | | | Newsgroup: microsoft.public.windows.server.sbs | | Titled: WBLOGSVC Error | | | | Please reply directly to the thread if you have any other question or | concern. You may receive this email notification before you are able to view | my reply in the newsgroup. I also copy the content as following for your | convenience: | | | | ****************** | | | | Hello Rick, | | | | Thank you for posting to the SBS Newsgroup. | | | | I understand that you encounter Event ID 2002 WBLOGSVC on your SBS Server. | If I have misunderstood your concern, please let me know. | | | | WBLogSvc is the Web Usage Logging Service on SBS Server, and 0x80040e14 | means DB_E_ERRORSINCOMMAND. In order to supplement your description, I need | your help to gather the following information: | | | | 1. When did the issue occur? Did you make any changes or install any | updates/software on the SBS Server recently? | | | | 2. Have you applied SBS 2K3 SP1? Do you have SQL Server installed? If | yes, what is the version, please? Is it SQL 2K SP3 or SP4? Do you have | FrontPage installed? | | | | 3. Please forward the Performance Report to me to analysis. | | | | 4. On the server, run "eventvwr" (without quotation marks), check | whether there are any errors. If yes, double cl |