WIA and hibernation again
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From: William B. Lurie on 26 Mar 2010 10:47 John John - MVP wrote: > William B. Lurie wrote: >> John wrote: >> (snip) >>>> >>>> This list was taken right after a reboot? I wonder what 16-bit/DOS >>>> application would be running (inside the NTVDM) when you boot the >>>> machine... >>>> >>>> John >>> I'll do it again, John, if you ask me to. >>> I think I may have had to run the commands >>> from the actual DOS prompt (i.e., Start>Run>cmd); >>> I couldn't find the files created by putting the commands >>> into the Run>command window and executing from there. >>> >>> I'll try to do it again, now, and generate a new set. >>> Yes, I'll reboot first. >> ---------------------------------------------------- >> I did the following immediately after reboot, by going >> to cmd DOS prompt, the C:\ and >> net start > c:\test326a.txt >> enter >> tasklist /svc > c:\test326b.txt >> enter >> >> And now I will copy and paste the two .txt files here. >> >>> These Windows services are started: >>> >>> Application Layer Gateway Service >>> COM+ Event System >>> Cryptographic Services >>> DCOM Server Process Launcher >>> DHCP Client >>> Distributed Link Tracking Client >>> DNS Client >>> Error Reporting Service >>> Event Log >>> Fast User Switching Compatibility >>> Help and Support >>> LexBce Server >>> lxct_device >>> Network Connections >>> Network Location Awareness (NLA) >>> Norton AntiVirus >>> Pervasive PSQL Workgroup Engine >>> Plug and Play >>> Print Spooler >>> Protected Storage >>> Remote Access Connection Manager >>> Remote Procedure Call (RPC) >>> Secondary Logon >>> Security Accounts Manager >>> Server >>> Shell Hardware Detection >>> Speed Disk service >>> SSDP Discovery Service >>> System Event Notification >>> TCP/IP NetBIOS Helper >>> Telephony >>> Terminal Services >>> Themes >>> Viewpoint Manager Service >>> WebClient >>> Windows Audio >>> Windows Firewall/Internet Connection Sharing (ICS) >>> Windows Management Instrumentation >>> Windows Time >>> Wireless Zero Configuration >>> Workstation >>> >>> The command completed successfully. >>> >> >> Image Name PID Services >> ========================= ====== >> ============================================= >> System Idle Process 0 N/A >> System 4 N/A >> smss.exe 1200 N/A >> csrss.exe 1280 N/A >> winlogon.exe 1312 N/A >> services.exe 1356 Eventlog, PlugPlay >> lsass.exe 1368 ProtectedStorage, SamSs >> svchost.exe 1532 DcomLaunch, TermService >> svchost.exe 1628 RpcSs >> svchost.exe 1796 AudioSrv, CryptSvc, Dhcp, ERSvc, >> EventSystem, >> FastUserSwitchingCompatibility, >> helpsvc, lanmanserver, >> lanmanworkstation, >> Netman, Nla, RasMan, seclogon, SENS, >> SharedAccess, ShellHWDetection, TapiSrv, >> Themes, TrkWks, W32Time, winmgmt, WZCSVC >> svchost.exe 1868 Dnscache >> svchost.exe 244 LmHosts, SSDPSRV >> LEXBCES.EXE 392 LexBceS >> spoolsv.exe 552 Spooler >> LEXPPS.EXE 584 N/A >> explorer.exe 832 N/A >> svchost.exe 944 WebClient >> lxctcoms.exe 996 lxct_device >> ccSvcHst.exe 1044 Norton AntiVirus >> w3dbsmgr.exe 1520 psqlWGE >> NOPDB.exe 1824 Speed Disk service >> ViewpointService.exe 2028 Viewpoint Manager Service >> ccSvcHst.exe 2540 N/A >> alg.exe 4080 ALG >> cmd.exe 2256 N/A >> hpsysdrv.exe 2348 N/A >> tasklist.exe 2644 N/A >> wmiprvse.exe 2676 N/A >> >> Over to you, John. > > If I understand correctly, you have the machine set to hibernate after 2 > hours of inactivity but it can't enter the hibernation state because > something keeps it awake... > > This is what I would try: > > Reboot the machine and don't do anything whatsoever after it boots, > leave it alone for the time set for hibernation and see if it does > hibernate. > > If it doesn't hibernate I would then try a clean boot and once again not > touch the machine for the set time and see if it does hibernate. > > http://support.microsoft.com/kb/310353 > How to configure Windows XP to start in a "clean boot" state > Okay, John....you have stated the problem concisely. with the following additional clarification: If hibernate is set for 2 hours.....it will not. If set for 1 hour.......it does. Later today I'll do as you say above, for the 2 hour test.
From: William B. Lurie on 26 Mar 2010 10:54 John John - MVP wrote: > > If I understand correctly, you have the machine set to hibernate after 2 > hours of inactivity but it can't enter the hibernation state because > something keeps it awake... > > This is what I would try: > > Reboot the machine and don't do anything whatsoever after it boots, > leave it alone for the time set for hibernation and see if it does > hibernate. > > If it doesn't hibernate I would then try a clean boot and once again not > touch the machine for the set time and see if it does hibernate. > > http://support.microsoft.com/kb/310353 > How to configure Windows XP to start in a "clean boot" state > > John Just one more point: I am at the stage of using SP2 (not SP3) but I believe I have installed one of the SP3 'fixes' which were supposed to fix hibernate problems......
From: William B. Lurie on 26 Mar 2010 14:56 John John - MVP wrote: > > If I understand correctly, you have the machine set to hibernate after 2 > hours of inactivity but it can't enter the hibernation state because > something keeps it awake... > > This is what I would try: > > Reboot the machine and don't do anything whatsoever after it boots, > leave it alone for the time set for hibernation and see if it does > hibernate. > > If it doesn't hibernate I would then try a clean boot and once again not > touch the machine for the set time and see if it does hibernate. > > http://support.microsoft.com/kb/310353 > How to configure Windows XP to start in a "clean boot" state > > John John, I followed instructions. Touched NOTHING for 4 hours (hibernate set at 2). Power-on light on tower was flashing and it never went to hibernate. I'll read the Clean Boot instructions again. Last time I thought it was quite an effort, but this is this time. Maybe this evening.
From: Unknown on 26 Mar 2010 15:53 William; I compared my services with yours since my system does not fail to hibernate. I'll post the differences. Do a Google search for 'viewpoint manager services'. Looks suspicious. I would also suspect Norton AntiVirus. Differences (not on my system) are: LexBce Server lxct device Norton AntiVirus-------I would definately get rid of this. Pervasive PSQL Workgroup Engine Speed Disk Service------Part of Norton Viewpoint Manager Service "William B. Lurie" <billurie(a)nospam.net> wrote in message news:OPnYAYRzKHA.5940(a)TK2MSFTNGP02.phx.gbl... > John John - MVP wrote: >> >> If I understand correctly, you have the machine set to hibernate after 2 >> hours of inactivity but it can't enter the hibernation state because >> something keeps it awake... >> >> This is what I would try: >> >> Reboot the machine and don't do anything whatsoever after it boots, leave >> it alone for the time set for hibernation and see if it does hibernate. >> >> If it doesn't hibernate I would then try a clean boot and once again not >> touch the machine for the set time and see if it does hibernate. >> >> http://support.microsoft.com/kb/310353 >> How to configure Windows XP to start in a "clean boot" state >> >> John > > John, I followed instructions. Touched NOTHING for 4 hours > (hibernate set at 2). Power-on light on tower was flashing > and it never went to hibernate. I'll read the Clean Boot instructions > again. Last time I thought it was quite an effort, but this is > this time. Maybe this evening.
From: William B. Lurie on 26 Mar 2010 18:17
Dear Unk: Thanks for working with me. I'll let John comment more on your list, but Norton Anti-Virus is my main protection and I don't leave home without it. I could, of course, disconnect from the phone line and disable it to see if somehow that's the cause. One thing at a time..... Unknown wrote: > William; I compared my services with yours since my system does not fail to > hibernate. > I'll post the differences. Do a Google search for 'viewpoint manager > services'. Looks suspicious. > I would also suspect Norton AntiVirus. > Differences (not on my system) are: > LexBce Server > lxct device > Norton AntiVirus-------I would definately get rid of this. > Pervasive PSQL Workgroup Engine > Speed Disk Service------Part of Norton > Viewpoint Manager Service > > > "William B. Lurie" <billurie(a)nospam.net> wrote in message > news:OPnYAYRzKHA.5940(a)TK2MSFTNGP02.phx.gbl... >> John John - MVP wrote: >>> If I understand correctly, you have the machine set to hibernate after 2 >>> hours of inactivity but it can't enter the hibernation state because >>> something keeps it awake... >>> >>> This is what I would try: >>> >>> Reboot the machine and don't do anything whatsoever after it boots, leave >>> it alone for the time set for hibernation and see if it does hibernate. >>> >>> If it doesn't hibernate I would then try a clean boot and once again not >>> touch the machine for the set time and see if it does hibernate. >>> >>> http://support.microsoft.com/kb/310353 >>> How to configure Windows XP to start in a "clean boot" state >>> >>> John >> John, I followed instructions. Touched NOTHING for 4 hours >> (hibernate set at 2). Power-on light on tower was flashing >> and it never went to hibernate. I'll read the Clean Boot instructions >> again. Last time I thought it was quite an effort, but this is >> this time. Maybe this evening. > > |