WSUS - MsiInstaller event ID 11722
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From: kj on 26 Jul 2006 23:45 IBM is an OEM like DELL or HP. Did you install SBS2003 or was did it come pre-installed? Open ADU&C, expand the "Users" container, find the user account like; IUSR_Computername Post the *exact* name of this account. -- /kj "Brian" <Brian(a)discussions.microsoft.com> wrote in message news:DAB4A774-45FE-4CC5-B990-60F42845EDAA(a)microsoft.com... > Hi, thanks > The errors from the log file are in the original post. > It is an IBM not OEM. > > Brian > > "kj" wrote: > >> Brian, >> >> Have a look in the log file for details; >> >> For more information, see the Setup log >> "C:\Program Files\Update Services\LogFiles\WSUSSetup_060724_1831.log". >> >> By chance is this a preinstalled OEM box (DELL,HP,)? >> >> -- >> /kj >> "Brian" <Brian(a)discussions.microsoft.com> wrote in message >> news:B18CCB9B-B3D8-4476-8092-42A716BB4D12(a)microsoft.com... >> > SBS2003 >> > I cannot install WSUS on this server I get the event ID 11722 and >> > Product: Microsoft Windows Server Update Services Service Pack 1 -- >> > Error >> > 1722. There is a problem with this Windows Installer package. A program >> > run >> > as part of the setup did not finish as expected. Contact your support >> > personnel or package vendor. Action ConfigureVRoots, location: >> > C:\Program >> > Files\Update Services\Setup\IISCustomAction.exe, command: /Install >> > "C:\Program Files\Update Services\LogFiles\WSUSSetup_060724_1831.log" >> > 5.5.2620 "C:\Program Files\Update Services\Setup\IISConfig.xml " "WSUS >> > Administration" :8530: "C:\Program Files\Update >> > Services\WebServices\Root\ >> > " >> > "C:\Program Files\Update Services\ " "d:\WSUS\WsusContent\ " >> > >> > And the log errors: >> > >> > 2006-07-24 18:53:32 Error IISCustomAction Command /Install >> > FailedSystem.Runtime.InteropServices.COMException (0x80020006): Unknown >> > name. >> > 2006-07-24 18:53:32 Error IISCustomAction at >> > System.RuntimeType.InvokeDispMethod(String name, BindingFlags >> > invokeAttr, >> > Object target, Object[] args, Boolean[] byrefModifiers, Int32 culture, >> > String[] namedParameters) >> > 2006-07-24 18:53:32 Error IISCustomAction at >> > System.RuntimeType.InvokeMember(String name, BindingFlags invokeAttr, >> > Binder >> > binder, Object target, Object[] args, ParameterModifier[] modifiers, >> > CultureInfo culture, String[] namedParameters) >> > 2006-07-24 18:53:32 Error IISCustomAction at >> > System.Type.InvokeMember(String name, BindingFlags invokeAttr, Binder >> > binder, >> > Object target, Object[] args) >> > 2006-07-24 18:53:32 Error IISCustomAction at >> > System.DirectoryServices.DirectoryEntry.Invoke(String methodName, >> > Object[] >> > args) >> > 2006-07-24 18:53:32 Error IISCustomAction at >> > Microsoft.UpdateServices.Setup.IisAdsiDriver.CreateVirtualDirectory(IisWebVirtualDir >> > virtualDirectoryInfo) >> > 2006-07-24 18:53:32 Error IISCustomAction at >> > Microsoft.UpdateServices.Setup.IisWebVirtualDir.Create(IIisMetabaseDriver >> > metabaseDriver) >> > 2006-07-24 18:53:32 Error IISCustomAction at >> > Microsoft.UpdateServices.Setup.IisConfig.ApplyConfigWebVirtualDirs(IIisMetabaseDriver >> > metabaseDriver, IisConfig previousConfig) >> > 2006-07-24 18:53:32 Error IISCustomAction at >> > Microsoft.UpdateServices.Setup.IisConfig.ApplyConfig(IIisMetabaseDriver >> > metabaseDriver, Boolean upgrading, Boolean& siteCreated) >> > 2006-07-24 18:53:32 Error IISCustomAction at >> > Microsoft.UpdateServices.Setup.IisCustomAction.Install(String >> > installRevision, String configFilePath, String webSiteName, String >> > newWebSiteBinding, String newWebSiteRootPath, String[] rootPaths) >> > 2006-07-24 18:53:32 Error IISCustomAction at >> > Microsoft.UpdateServices.Setup.MainClass.Install() >> > 2006-07-24 18:53:32 Error IISCustomAction at >> > Microsoft.UpdateServices.Setup.MainClass.PerformSetupAction() >> > 2006-07-24 18:53:59 Info IISCustomAction Performing Setup >> > Action, >> > Command /Rollback >> > 2006-07-24 18:53:59 Info IISCustomAction Command /Rollback >> > Succeeded >> > 2006-07-24 18:54:11 Error MWUSSetup MWUS Installation >> > Failed >> > (Error 0x00000643: Fatal error during installation.) >> > 2006-07-24 18:54:11 Error MWUSSetup InstallMSUS failed >> > (Error >> > 0x80070643: Fatal error during installation.) >> > 2006-07-24 18:54:11 Error MWUSSetup MWUS installation >> > failed >> > (Error 0x80070643: Fatal error during installation.) >> > 2006-07-24 18:54:11 Error MWUSSetup PerformInstall failed >> > (Error 0x80070643: Fatal error during installation.) >> > 2006-07-24 18:54:11 Success MWUSSetup Rolling back >> > Installation >> > 2006-07-24 18:54:11 Success MWUSSetup WSUS Server >> > installation >> > failed. You can look at C:\Program Files\Update >> > Services\LogFiles\WSUSSetup_060724_1831.log file to determine the cause >> > of >> > the failure >> > 2006-07-24 18:55:21 Success MWUSSetup WMSDE Uninstall >> > Succeeded >> > 2006-07-24 18:55:21 Error MWUSSetup Failed to copy >> > Setup\UninstallHelper.exe to >> > C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\UninstallHelper.exe (Error >> > 0x80070003: >> > The system cannot find the path specified.) >> > 2006-07-24 18:55:21 Success MWUSSetup StringObtained: >> > Microsoft >> > Windows Server Update Services could not configure the administration >> > site >> > or >> > some of the virtual directories. For more information, see the Setup >> > log >> > "C:\Program Files\Update Services\LogFiles\WSUSSetup_060724_1831.log". >> > 2006-07-24 19:02:01 Error MWUSSetup WSUS Setup: >> > Performing >> > Install Failed. (Error 0x80070643: Fatal error during installation.) >> > 2006-07-24 19:02:01 Error MWUSSetup WSUS Setup Failed. >> > (Error >> > 0x80070643: Fatal error during installation.) >> > >> > >> > Brian >> > >> > >> > >> > >> > >> >> >>
From: "Crina Li" on 27 Jul 2006 04:02
Hi Brian, Thanks for your update. You can refer to the following links to see if it helps: http://22eleven.com/archives/2005/08/25/wsus-on-an-oem-install-of-sbs2003/ Note: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. There are inherent dangers in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet. Also you can consult IBM to see if there is any information you can get. Thanks for your time and I look forward to hearing from you. Best regards, Crina Li (MSFT) Microsoft CSS Online Newsgroup Support Get Secure! - www.microsoft.com/security ===================================================== This newsgroup only focuses on SBS technical issues. If you have issues regarding other Microsoft products, you'd better post in the corresponding newsgroups so that they can be resolved in an efficient and timely manner. You can locate the newsgroup here: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx When opening a new thread via the web interface, we recommend you check the "Notify me of replies" box to receive e-mail notifications when there are any updates in your thread. When responding to posts via your newsreader, please "Reply to Group" so that others may learn and benefit from your issue. Microsoft engineers can only focus on one issue per thread. Although we provide other information for your reference, we recommend you post different incidents in different threads to keep the thread clean. In doing so, it will ensure your issues are resolved in a timely manner. For urgent issues, you may want to contact Microsoft CSS directly. Please check http://support.microsoft.com for regional support phone numbers. Any input or comments in this thread are highly appreciated. ===================================================== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- | Thread-Topic: WSUS - MsiInstaller event ID 11722 | thread-index: AcaxDww5Kka1wWC/TdyiQ3LGT/MFrw== | X-WBNR-Posting-Host: 68.64.84.237 | From: =?Utf-8?B?QnJpYW4=?= <Brian(a)discussions.microsoft.com> | References: <B18CCB9B-B3D8-4476-8092-42A716BB4D12(a)microsoft.com> <pun5RLIsGHA.2504(a)TK2MSFTNGXA01.phx.gbl> | Subject: RE: WSUS - MsiInstaller event ID 11722 | Date: Wed, 26 Jul 2006 16:56:01 -0700 | Lines: 212 | Message-ID: <AB1DD639-0A5F-49F7-AB1C-8A87672D4CB1(a)microsoft.com> | MIME-Version: 1.0 | Content-Type: text/plain; | charset="Utf-8" | Content-Transfer-Encoding: 7bit | X-Newsreader: Microsoft CDO for Windows 2000 | Content-Class: urn:content-classes:message | Importance: normal | Priority: normal | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830 | Newsgroups: microsoft.public.windows.server.sbs | Path: TK2MSFTNGXA01.phx.gbl | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:284635 | NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250 | X-Tomcat-NG: microsoft.public.windows.server.sbs | | Crina Li, | | I tried your suggestiions, no progress. | Looks like something with IIS. | | Brian | | ""Crina Li"" wrote: | | > Hi Brian, | > | > Thank you for posting in SBS newsgroup. | > | > From your description, I understand the issue to be: You can not install | > WSUS on your SBS. If I have misunderstood your concerns, please do not | > hesitate to let me know. | > | > Have you followed the document to install WSUS? | > | > Step-by-Step Guide to Getting Started with Microsoft Windows Server Update | > Services on Windows Small Business Server 2003 | > http://www.microsoft.com/downloads/details.aspx?familyid=28C43D57-2E15-47B2- | > 9A6F-1514AA3ED05F&displaylang=en | > | > If so, please perform a clean boot on SBS to see how thing goes: | > | > 1. Click Start, click Run, and then in the Open box, type "MSCONFIG" | > (without the quotation marks). Click OK. | > 2. In the System Configuration Utility (MSConfig) window, click to select | > the Selective Startup button. | > 3. Click to clear the check mark from the "Load startup items" below | > Selective Startup. | > 4. Click the Services tab, click to check the "Hide All Microsoft Services" | > box, and remove all the check marks from the remained Non-Microsoft | > Services. Please note that the Exchange services could be marked as | > non-Microsoft. Please do not disable those services. | > 5. Click OK to close the MSConfig window. Click Yes when you are asked to | > restart your computer in order to enable the changes. | > 6. After restarting, please check whether this issue will reoccur. | > | > I appreciate your time and look forward to hearing from you. | > | > Best regards, | > | > Crina Li (MSFT) | > | > Microsoft CSS Online Newsgroup Support | > | > Get Secure! - www.microsoft.com/security | > | > ===================================================== | > This newsgroup only focuses on SBS technical issues. If you have issues | > regarding other Microsoft products, you'd better post in the corresponding | > newsgroups so that they can be resolved in an efficient and timely manner. | > You can locate the newsgroup here: | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx | > | > When opening a new thread via the web interface, we recommend you check the | > "Notify me of replies" box to receive e-mail notifications when there are | > any updates in your thread. When responding to posts via your newsreader, | > please "Reply to Group" so that others may learn and benefit from your | > issue. | > | > Microsoft engineers can only focus on one issue per thread. Although we | > provide other information for your reference, we recommend you post | > different incidents in different threads to keep the thread clean. In doing | > so, it will ensure your issues are resolved in a timely manner. | > | > For urgent issues, you may want to contact Microsoft CSS |