What's the best way to explain to users how to share mailboxes?
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From: Alan on 16 Jan 2010 19:34 Hello, We're moving to Exchange/Outlook 2003 from another mailsystem. We have literally hundreds of boss-secretary and functional-mailboxes. In Outlook, we're having a hard time explaining to our users -- and ourselves -- the differences between sharing mailboxes using Delegates Access, and sharing mailboxes by setting individual permissions on each folder. Can anyone explain exactly when you should use either for a shared mailbox please? Ideally, we'd like users to use the Tools - Options - Delegates tab only because it's easy to use. However, we'd also like the shared mailboxes to permanently appear in the folder list. Doing File - Open a hundred times a day is no good. Would it be a good idea to check the "folder visible" option for the "default" user at mailbox level for all mailboxes? Thanks, - Alan.
From: Oliver Vukovics on 18 Jan 2010 11:21 Hi Alan, I found this handout (PDF file) on an education website. "This handout is for employees who need to manage the calendar, mail or meetings for another employee." "Delegation vs. Folder Sharing" http://uts.fiu.edu/fiumail/Docs/Admin_Assist_Handout.pdf -- Oliver Vukovics Share Outlook without Exchange (Win7, Office 2010 Ready): Public ShareFolder Synchronize Outlook between PC and Notebook: Public SyncTool http://www.publicshareware.com "Alan" <bruguy(a)gmail.com> schrieb im Newsbeitrag news:e2f53183-4374-486e-8e62-dcac6d74990e(a)l30g2000yqb.googlegroups.com... > Hello, > > We're moving to Exchange/Outlook 2003 from another mailsystem. We have > literally hundreds of boss-secretary and functional-mailboxes. In > Outlook, we're having a hard time explaining to our users -- and > ourselves -- the differences between sharing mailboxes using Delegates > Access, and sharing mailboxes by setting individual permissions on > each folder. Can anyone explain exactly when you should use either for > a shared mailbox please? > > Ideally, we'd like users to use the Tools - Options - Delegates tab > only because it's easy to use. However, we'd also like the shared > mailboxes to permanently appear in the folder list. Doing File - Open > a hundred times a day is no good. > > Would it be a good idea to check the "folder visible" option for the > "default" user at mailbox level for all mailboxes? > > Thanks, > > - Alan.
From: Alan on 19 Jan 2010 04:17 Thanks very much Oliver, that's a big help. - Alan. On Jan 18, 5:21 pm, "Oliver Vukovics" <tr...(a)publicshareware.de> wrote: > Hi Alan, > > I found this handout (PDF file) on an education website. > > "This handout is for employees who need to manage the calendar, mail or > meetings for another employee." > > "Delegation vs. Folder Sharing"http://uts.fiu.edu/fiumail/Docs/Admin_Assist_Handout.pdf > > -- > Oliver Vukovics > Share Outlook without Exchange (Win7, Office 2010 Ready): Public ShareFolder > Synchronize Outlook between PC and Notebook: Public SyncToolhttp://www.publicshareware.com > > "Alan" <bru...(a)gmail.com> schrieb im Newsbeitragnews:e2f53183-4374-486e-8e62-dcac6d74990e(a)l30g2000yqb.googlegroups.com... > > > Hello, > > > We're moving to Exchange/Outlook 2003 from another mailsystem. We have > > literally hundreds of boss-secretary and functional-mailboxes. In > > Outlook, we're having a hard time explaining to our users -- and > > ourselves -- the differences between sharing mailboxes using Delegates > > Access, and sharing mailboxes by setting individual permissions on > > each folder. Can anyone explain exactly when you should use either for > > a shared mailbox please? > > > Ideally, we'd like users to use the Tools - Options - Delegates tab > > only because it's easy to use. However, we'd also like the shared > > mailboxes to permanently appear in the folder list. Doing File - Open > > a hundred times a day is no good. > > > Would it be a good idea to check the "folder visible" option for the > > "default" user at mailbox level for all mailboxes? > > > Thanks, > > > - Alan. > >
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