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From: Interested Party on 31 Mar 2010 15:41
I have a new computer. I installed Microsoft Office Enterprise 2007. I was
asked to install 15 updates after I installed Office 2007. They all
succeeded. Now I keep getting asked to install 13 of those 15 again and
again. Why does windows update not see these installed updates.

Windows 7 enterprise/ i7-860/8 gigs ram
--
Interested Party
From: MowGreen on 31 Mar 2010 16:09
Interested Party wrote:
> I have a new computer. I installed Microsoft Office Enterprise 2007. I was
> asked to install 15 updates after I installed Office 2007. They all
> succeeded. Now I keep getting asked to install 13 of those 15 again and
> again. Why does windows update not see these installed updates.
>
> Windows 7 enterprise/ i7-860/8 gigs ram


Was the system restarted after *all* of the updates were installed ?

You could configure the system to do a clean boot and see if 3rd party
software was interfering with the updates' installations -

How to troubleshoot a problem by performing a clean boot in Windows
Vista or in Windows 7
http://support.microsoft.com/kb/929135


MowGreen
================
*-343-* FDNY
Never Forgotten
================

banthecheck.com
"Security updates should *never* have *non-security content* prechecked
From: Interested Party on 31 Mar 2010 16:25
Windows 7 x64 Enterprise, i7-860, 8 gigs ram

I uninstalled Office and reinstalled it ( but used custom installed it to
delete some unused features) . I ran windows update and was asked to install
15 updates. They succeeded. I ran windows update again and it asked me to
install 13 updates. WU says I am up to date when I search for more updates.
Control Panel>Programs and Features> Installed Updates shows office
enterprise to have 25 updates installed.
I will have to wait to see if WU asks me to install any of these updates
again. It seems like it takes 24 hours or so for it to do it, if memory of
these past few days serves me right.

--
Interested Party


"Interested Party" wrote:

> I have a new computer. I installed Microsoft Office Enterprise 2007. I was
> asked to install 15 updates after I installed Office 2007. They all
> succeeded. Now I keep getting asked to install 13 of those 15 again and
> again. Why does windows update not see these installed updates.
>
> Windows 7 enterprise/ i7-860/8 gigs ram
> --
> Interested Party
From: Peter Foldes on 31 Mar 2010 16:31
The reason for that issue that you are experiencing is that you did not uninstall
the Office 2007 Trial completely along with the Activation Assistant. Uninstall
everything connected with Office including what I mentioned above and the Office
Enterprise which is a VL version and acquired through the HUP. And when done install
the Office Enterprise again

For future reference you will need to call for free Office support that came with
your HUP purchase and you were supplied the same info with the documentation.

Just in case see the following

Here you will find the Phone numbers and email addresses as to where and whom to
contact about all Office Enterprise issues purchased through the HUP and your issue.
Scroll down to the bottom of page to North America
https://licensing.microsoft.com/eLicense/L1033/overview.asp

HUP=Home User Program
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"MowGreen" <mowgreen(a)nowandzen.com> wrote in message
news:eyw1X4Q0KHA.3652(a)TK2MSFTNGP04.phx.gbl...
> Interested Party wrote:
>> I have a new computer. I installed Microsoft Office Enterprise 2007. I was
>> asked to install 15 updates after I installed Office 2007. They all
>> succeeded. Now I keep getting asked to install 13 of those 15 again and
>> again. Why does windows update not see these installed updates.
>>
>> Windows 7 enterprise/ i7-860/8 gigs ram
>
>
> Was the system restarted after *all* of the updates were installed ?
>
> You could configure the system to do a clean boot and see if 3rd party software
> was interfering with the updates' installations -
>
> How to troubleshoot a problem by performing a clean boot in Windows Vista or in
> Windows 7
> http://support.microsoft.com/kb/929135
>
>
> MowGreen
> ================
> *-343-* FDNY
> Never Forgotten
> ================
>
> banthecheck.com
> "Security updates should *never* have *non-security content* prechecked

From: Interested Party on 31 Mar 2010 16:55
Hi,
Yes, the system required a reboot after the first 15 and the last 13.

I have just sent an email to MS security. I will wait and see for now.
Thanks for the response. I will keep you appraised.
--
Interested Party


"MowGreen" wrote:

> Interested Party wrote:
> > I have a new computer. I installed Microsoft Office Enterprise 2007. I was
> > asked to install 15 updates after I installed Office 2007. They all
> > succeeded. Now I keep getting asked to install 13 of those 15 again and
> > again. Why does windows update not see these installed updates.
> >
> > Windows 7 enterprise/ i7-860/8 gigs ram
>
>
> Was the system restarted after *all* of the updates were installed ?
>
> You could configure the system to do a clean boot and see if 3rd party
> software was interfering with the updates' installations -
>
> How to troubleshoot a problem by performing a clean boot in Windows
> Vista or in Windows 7
> http://support.microsoft.com/kb/929135
>
>
> MowGreen
> ================
> *-343-* FDNY
> Never Forgotten
> ================
>
> banthecheck.com
> "Security updates should *never* have *non-security content* prechecked
> .
>
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