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From: JustCurious on 6 Oct 2009 17:27 Why would I save a message as a template (.oft) file? I was very excited to see that as an option and suggested that my colleagues and I use "templates" instead of how we just copy/paste from existing emails (or just change the "to" and a couple thing thoughout like, "Hello Martha!" becomes "Hello Dan!" and "it will cost 60 dollars", it will cost "one trillion", etc.) So, the question is, what's the ADVANTAGE of using templates over saving drafts and/or re-using commonly sent emails (besides the small annoyance of modifying the font to be black instead of blue). Signed, -Just Curious
From: JustCurious on 6 Oct 2009 19:01 Awesome Roady. Thanks. I have a follow-up question after looking at it a while: how do I create a "script" to execute as a rule? I want to auto-answer to clients when then send an email support request (the requests always come in to the same mailbox BUT, they will be assigned diff IDs depending on a value that we have in a DB. So, I need a script (I think) to pull this value into the email. Like, "Dear <name>, thanks for your question. We have assigned it an ID of <ID_#>. Please use that number in future correspondence..." where ID_# is pulled from a database not tied to outlook - so I'll worry about that but where is/are the "script" files stored and how are they used? Thanks, -JC
From: China Blu on 6 Oct 2009 19:11 Roady [MVP] wrote: > > If you were to use the action "Resend this message" on a sent item > instead of forwarding it, then you would not have to change the font > color either ;-) Nice tip. Thanks. China Blu
From: Andritoiu on 7 Oct 2009 05:29
On Oct 7, 12:27 am, JustCurious <JustCuri...(a)discussions.microsoft.com> wrote: > Why would I save a message as a template (.oft) file? I was very excited to > see that as an option and suggested that my colleagues and I use "templates" > instead of how we just copy/paste from existing emails (or just change the > "to" and a couple thing thoughout like, "Hello Martha!" becomes "Hello Dan!" > and "it will cost 60 dollars", it will cost "one trillion", etc.) > > So, the question is, what's the ADVANTAGE of using templates over saving > drafts and/or re-using commonly sent emails (besides the small annoyance of > modifying the font to be black instead of blue). > > Signed, > > -Just Curious Hi, I have been using an add-in for Outlook called Bells&Whistles which can be used to create Templates and then insert them into the emails you wish to send. Also it has a feature to automatically insert greetings and signature to the people you reply to and many other interesting things. You can find it at www.emailaddressmanager.com Regards, Andrei |