From: csimoni on 11 Feb 2010 07:46 Hi, I've installed this update 3x (and related updates all that show "failed" in the update history -- this is the first of the updates to "fail") without success. Each time the update installs and then locks the computer. To get beyond this I need to boot in safe mode, select a restore point prior to installation of update, reboot and go from there. I'm running a Dell d630, with updated drivers, and 4 gb ram.
From: MowGreen on 11 Feb 2010 17:25 From: http://support.microsoft.com/kb/971468 " How to obtain help and support for this security update For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and Canada or by contacting your local Microsoft subsidiary. For more information about how to contact your local Microsoft subsidiary for support issues with security updates, visit the Microsoft International Support Web site: http://support.microsoft.com/common/international.aspx?rdpath=4 North American customers can also obtain instant access to unlimited no-charge e-mail support or to unlimited individual chat support by visiting the following Microsoft Web site: http://support.microsoft.com/oas/default.aspx?&prid=7552 For enterprise customers, support for security updates is available through your usual support contacts. " MowGreen ================ * -343-* FDNY Never Forgotten ================ banthecheck.com "Security updates should *never* have *non-security content* prechecked csimoni wrote: > Hi, > > I've installed this update 3x (and related updates all that show "failed" in > the update history -- this is the first of the updates to "fail") without > success. Each time the update installs and then locks the computer. To get > beyond this I need to boot in safe mode, select a restore point prior to > installation of update, reboot and go from there. I'm running a Dell d630, > with updated drivers, and 4 gb ram.
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