Win7/XP network printer problem
in [Dell]
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From: Robert L. Altic Jr. on 25 Apr 2010 15:21 Hi All, I just received my wife's new Inspirion 17 laptop and have it installed using my wireless network. I can get my central desktop a Dell XPS 410, running XP service pack 3 to recognize her laptop, and can get the laptop to identify the HP 3380 printer attached to the desktop. However, when I try and connect to the printer, Win7 says it has to load a driver. The HP website does not list a driver for the printer. So I did what was suggested in PC World and installed the printer directly attached to the laptop. It works fine but continues to not connect in the network. I have sharing turned on on both computers and am at wits end trying to find what is stopping the printer from functioning. My wife's old laptop running XP printed fine. Any suggestions would be most appreciated. Best, Bob
From: WSZsr on 25 Apr 2010 17:12 Here is the driver: http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=378062&taskId=135&prodTypeId=18972&prodSeriesId=378060&lang=en&cc=us "Robert L. Altic Jr." <bobaltic(a)comcast.net> wrote in message news:p159t5hd83rkneppctkeh28qboa7eh50jr(a)4ax.com... > Hi All, > I just received my wife's new Inspirion 17 laptop and have it > installed using my wireless network. I can get my central desktop a > Dell XPS 410, running XP service pack 3 to recognize her laptop, and > can get the laptop to identify the HP 3380 printer attached to the > desktop. However, when I try and connect to the printer, Win7 says it > has to load a driver. The HP website does not list a driver for the > printer. So I did what was suggested in PC World and installed the > printer directly attached to the laptop. It works fine but continues > to not connect in the network. I have sharing turned on on both > computers and am at wits end trying to find what is stopping the > printer from functioning. My wife's old laptop running XP printed > fine. Any suggestions would be most appreciated. Best, Bob
From: WSZsr on 25 Apr 2010 17:16 Another option is to select the "Windows Update" link when you are in the driver select dialog box. It will download a ton of printer drivers (it takes about 15 minutes and you'll think it is doing nothing but wait) then you can select the HP 3380 from the printer list. "Robert L. Altic Jr." <bobaltic(a)comcast.net> wrote in message news:p159t5hd83rkneppctkeh28qboa7eh50jr(a)4ax.com... > Hi All, > I just received my wife's new Inspirion 17 laptop and have it > installed using my wireless network. I can get my central desktop a > Dell XPS 410, running XP service pack 3 to recognize her laptop, and > can get the laptop to identify the HP 3380 printer attached to the > desktop. However, when I try and connect to the printer, Win7 says it > has to load a driver. The HP website does not list a driver for the > printer. So I did what was suggested in PC World and installed the > printer directly attached to the laptop. It works fine but continues > to not connect in the network. I have sharing turned on on both > computers and am at wits end trying to find what is stopping the > printer from functioning. My wife's old laptop running XP printed > fine. Any suggestions would be most appreciated. Best, Bob
From: Robert L. Altic Jr. on 26 Apr 2010 10:16 I tried this and it told me that one was not available, then I had to locate one with the dialog box. Anyway, now I can not get either the desktop or the laptop to recognize each other, so, I am just giving up. I guess when I get an all Win7 system, I will have a functioning network. Thanks for the suggestion. Bob On Sun, 25 Apr 2010 16:16:16 -0500, "WSZsr" <nospam(a)hotmail.com> wrote: >Another option is to select the "Windows Update" link when you are in the >driver select dialog box. It will download a ton of printer drivers (it >takes about 15 minutes and you'll think it is doing nothing but wait) then >you can select the HP 3380 from the printer list. > >"Robert L. Altic Jr." <bobaltic(a)comcast.net> wrote in message >news:p159t5hd83rkneppctkeh28qboa7eh50jr(a)4ax.com... >> Hi All, >> I just received my wife's new Inspirion 17 laptop and have it >> installed using my wireless network. I can get my central desktop a >> Dell XPS 410, running XP service pack 3 to recognize her laptop, and >> can get the laptop to identify the HP 3380 printer attached to the >> desktop. However, when I try and connect to the printer, Win7 says it >> has to load a driver. The HP website does not list a driver for the >> printer. So I did what was suggested in PC World and installed the >> printer directly attached to the laptop. It works fine but continues >> to not connect in the network. I have sharing turned on on both >> computers and am at wits end trying to find what is stopping the >> printer from functioning. My wife's old laptop running XP printed >> fine. Any suggestions would be most appreciated. Best, Bob
From: Robert L. Altic Jr. on 26 Apr 2010 10:18
When I went through the drop down boxes, it took me to a chart that indicated the driver was built into Win7, which I can not get to recognize the printer. Frustrating to say the least. Thanks for the help. Best, Bob On Sun, 25 Apr 2010 16:12:44 -0500, "WSZsr" <nospam(a)hotmail.com> wrote: >Here is the driver: > >http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=378062&taskId=135&prodTypeId=18972&prodSeriesId=378060&lang=en&cc=us > >"Robert L. Altic Jr." <bobaltic(a)comcast.net> wrote in message >news:p159t5hd83rkneppctkeh28qboa7eh50jr(a)4ax.com... >> Hi All, >> I just received my wife's new Inspirion 17 laptop and have it >> installed using my wireless network. I can get my central desktop a >> Dell XPS 410, running XP service pack 3 to recognize her laptop, and >> can get the laptop to identify the HP 3380 printer attached to the >> desktop. However, when I try and connect to the printer, Win7 says it >> has to load a driver. The HP website does not list a driver for the >> printer. So I did what was suggested in PC World and installed the >> printer directly attached to the laptop. It works fine but continues >> to not connect in the network. I have sharing turned on on both >> computers and am at wits end trying to find what is stopping the >> printer from functioning. My wife's old laptop running XP printed >> fine. Any suggestions would be most appreciated. Best, Bob |