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From: gus on 18 Feb 2010 09:59
I have downgraded a Gateway M2614u laptop from Vista to WinXP. Gateway
has Vista drivers for this system on it's site, but no drivers for
WinXP. Nevertheless
I was able to find WinXP drivers on the net for everything except a
"Conexant HD
audio soft data fax modem with SmartCP". I have tried a ton of
different drivers
for this device including the Vista driver from Gateway for this
model, and one
from Microsoft/Windows Update. None will install correctly - modem
doesn't
work, yellow exclamation point on device in Device Manager.

I conclude that there must be multiple versions of this device (chip),
and either
there is no WinXP driver for it or I just haven't been able to
identify the correct
device and driver. Three questions:

-I've used Belarc Advisor, Everst and even Linux lspci to try to get
specific
model and version information on the device, but apparently the
information
I pick up is not sufficiently specific. Is there a way to get a more
exact
device ID or something that would enable me to track down the correct
driver?

-In the past I've used various internet driver download sites in
attempts
to solve this type of problem, and my experience has been that
they're
generally useless and sometimes even harmful. Is there such a site or
software utility that's really useful?

-If I can't find the driver, is there a way to disable the device
"completely"
in WinXP? Right now every time I boot the system Windows says "new
device found" and prompts me to try to install the driver - a cycle
I've
repeated many times in many different ways, with no luck ever.
From: SC Tom on 18 Feb 2010 10:20

"gus" <gus_zernial(a)yahoo.com> wrote in message
news:86dd782f-e7cf-4f58-8693-2ea93b68110a(a)k6g2000prg.googlegroups.com...
>I have downgraded a Gateway M2614u laptop from Vista to WinXP. Gateway
> has Vista drivers for this system on it's site, but no drivers for
> WinXP. Nevertheless
> I was able to find WinXP drivers on the net for everything except a
> "Conexant HD
> audio soft data fax modem with SmartCP". I have tried a ton of
> different drivers
> for this device including the Vista driver from Gateway for this
> model, and one
> from Microsoft/Windows Update. None will install correctly - modem
> doesn't
> work, yellow exclamation point on device in Device Manager.
>
> I conclude that there must be multiple versions of this device (chip),
> and either
> there is no WinXP driver for it or I just haven't been able to
> identify the correct
> device and driver. Three questions:
>
> -I've used Belarc Advisor, Everst and even Linux lspci to try to get
> specific
> model and version information on the device, but apparently the
> information
> I pick up is not sufficiently specific. Is there a way to get a more
> exact
> device ID or something that would enable me to track down the correct
> driver?
>
> -In the past I've used various internet driver download sites in
> attempts
> to solve this type of problem, and my experience has been that
> they're
> generally useless and sometimes even harmful. Is there such a site or
> software utility that's really useful?
>
> -If I can't find the driver, is there a way to disable the device
> "completely"
> in WinXP? Right now every time I boot the system Windows says "new
> device found" and prompts me to try to install the driver - a cycle
> I've
> repeated many times in many different ways, with no luck ever.

Have you tried here http://www.conexant.com/support/md_winxpinfo.html ?
Does SIW give you any different results?
http://www.gtopala.com/siw-download.html
Check in your BIOS and see if the modem is listed; you should be able to
disable it from there. Or in Device Manager, right-click on the modem
listing and select 'disable.'
If you delete it from Device Manager, does it ask for drivers when you
reboot, or does it just show up with the yellow exclamation point? Or do you
get the 'new device found' message no matter what?
--
SC Tom

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