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From: kemperstudent on 27 Jun 2010 05:58
I tried your four line process, but after typing in "net stop wuauserv" it
shows "System error 5 has occurred. Access is denied." I purchased this
cumputer brand new from BestBuy and am the only user, therefore the only
administrator. Any ideas how to fix that?

"MowGreen [MVP]" wrote:

> > WinXP SP2 Repaired, Windows Update Sees updates, fails to install
>
> Open a Command Prompt, at the prompt type in the following, pressing
> Enter after each command
>
> net stop wuauserv
> regsvr32 wups2.dll
> net start wuauserv
> exit
>
> No need to register *ALL* those files:
> http://support.microsoft.com/kb/943144
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> D. Pavot wrote:
>
> > I had the same problem : the destruction of destruction of the
> > SoftwareDistribution directory did not solve it. But the execution of your
> > registration batch did it alone. Very good shot !!!
> >
> > "tourque3000(a)gmail.com" wrote:
> >
> >
> >>>FYI I have the problem fixed, I will post the solution momentarily....
> >>
> >>Okay. So this is the process that I went through to get it working:
> >>
> >>1. stopped the windows update service ( Start > run > net stop
> >>wuauserv )
> >>
> >>2. renamed the directory windows/SoftwareDistributionto windows/
> >>SoftwareDistribution.old
> >>
> >>3. uninstalled the windows installer 3.1 (KB893803)
> >>
> >>4. created a batch file that went through and registered the
> >>associated DLL's, Here is the structure of that batch file
> >>
> >>net stop wuauserv
> >>
> >>regsvr32 wuweb.dll
> >>regsvr32 wups2.dll
> >>regsvr32 wups.dll
> >>regsvr32 wucltui.dll
> >>regsvr32 wuaueng1.dll
> >>regsvr32 wuaueng.dll
> >>regsvr32 wuapi.dll
> >>regsvr32 wups.dll
> >>regsvr32 wuaueng.dll
> >>regsvr32 wucltui.dll
> >>regsvr32 wuweb.dll
> >>regsvr32 msxml.dll
> >>regsvr32 msxml2.dll
> >>regsvr32 msxml3.dll
> >>regsvr32 urlmon.dll
> >>regsvr32 softpub.dll
> >>regsvr32 initpki.dll
> >>regsvr32 mssip32.dll
> >>regsvr32 wintrust.dll
> >>regsvr32 dssenh.dll
> >>regsvr32 rsaenh.dll
> >>regsvr32 gpkcsp.dll
> >>regsvr32 sccbase.dll
> >>regsvr32 slbcsp.dll
> >>regsvr32 cryptdlg.dll
> >>regsvr32 jscript.dll
> >>
> >>net start wuauserv
> >>
> >>5. restarted the computer
> >>
> >>6. Opened a browser and went to windows update
> >>
> >>7. Downloaded the Windows installer 3.1 --> success!
> >>
> >>8. Restarted
> >>
> >>9. Downloaded the rest of the updates
> >>
> >>If you have any comments or want any clarification on steps, dont
> >>hesitate to post!
> >>
> >>-Jared
> >>
> >>
>
From: Shenan Stanley on 27 Jun 2010 08:19
kemperstudent wrote:
> I tried your four line process, but after typing in "net stop
> wuauserv" it shows "System error 5 has occurred. Access is denied."
> I purchased this cumputer brand new from BestBuy and am the only
> user, therefore the only administrator. Any ideas how to fix that?

You'd probably be better off asking on a conversation that did not start
over three years ago, eh?
http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/6d34425ad7a2b7de/

I am assuming you have 32-bit WIndows XP with SP2 or later installed - after
all - you gave no information on *your* system. If you want to give some
information on your system (advised) - please do this first:

Start button --> RUN --> type in:
(No "RUN", press the WindowsKey+R at the same time.)
winver
--> Click OK.

That will give you (picture at top) the full name of the operating system.
That will give you (in the test) the Service Pack you have installed.

How to determine whether a computer is running a 32-bit version or 64-bit
version of the Windows operating system
http://support.microsoft.com/kb/827218

Now - assuming you have Windows XP 32-bit with SP2 or later installed,
follow this advice:

Reboot and logon as administrative user.

Download, install, run, update and perform a full scan with the following
(freeware version):

SuperAntiSpyware
http://www.superantispyware.com/

Reboot and logon as administrative user.

Download, install, run, update and perform a full scan with the following
(freeware version):

MalwareBytes
http://www.malwarebytes.com/

Reboot and logon as administrative user.

Download and run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

Reboot and logon as administrative user.

Fix your file/registry permissions...

Ignore the title and follow the sub-section under "Advanced Troubleshooting"
titled, "Method 1: Reset the registry and the file permissions"
http://support.microsoft.com/kb/949377
*will take time
** Ignore the last step - even if you have not *yet* installed SP3..

Reboot and logon as administrative user.

Download/install this:
http://support.microsoft.com/kb/290301

After installing, do the following:

Start button --> RUN --> type in:
"%ProgramFiles%\Windows Installer Clean Up\msizap.exe" g!
--> Click OK.
(The quotation marks and percentage signs and spacing should be exact.)
..
Reboot and logon as administrative user.

Download/Install the latest Windows Installer (for your OS):
( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
http://www.microsoft.com/downloadS/details.aspx?familyid=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

Reboot and logon as administrative user.

Download the latest version of the Windows Update agent from here (x86):
http://go.microsoft.com/fwlink/?LinkID=91237
.... and save it to the root of your C:\ drive. After saving it to the root
of the C:\ drive, do the following:

Close all Internet Explorer windows and other applications.

Start button --> RUN and type in:
%SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
--> Click OK.

(If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
NEXT --> When it finishes installing, click on "Finish"...

Reboot and logon as administrative user.

Visit this web page:

How do I reset Windows Update components?
http://support.microsoft.com/kb/971058

.... and click on the "Microsoft Fix it" icon. When asked, select "RUN",
both times. Check the "I agree" box and click on "Next". Check the box
for "Run aggressive options (not recommended)" and click "Next". Let
it finish up and follow the prompts until it is done. Close/exit.

Reboot and logon as administrative user.

Visit http://windowsupdate.microsoft.com/ and select to do a
CUSTOM scan...

Every time you are about to click on something while at these web pages -
first press and hold down the CTRL key while you click on it. You can
release the CTRL key after clicking each time.

Once the scan is done, select just _ONE_ of the high priority updates
(deselect any others) and install it.

Reboot and logon as administrative user.

If it did work - try the web page again - selecting no more than 3-5 at a
time. Rebooting as needed.

The Optional Software updates are generally safe - although I recommend
against the "Windows Search" one and any of the "Office Live" ones or
"Windows Live" ones for now. I would completely avoid the
Optional Hardware updates. Also - I do not see any urgent need to install
Internet Explorer 8 at this time.

Come back - especially if you get stuck someplace, but even if you don't -
and let everyone know how it turns out.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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