WinXPpro Update failures
in [Windows Update]
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From: JimG on 27 Dec 2009 16:05 The following have failed install multiple times over the past month or so, though they were just called to my attention. KB953297, EC ox64c (.NET SP1) KB963707, EC 0x007064c (.NET 3.5 SP1) KB974417, EC 0x645 (.net Frame 2.0 SP2) KB974331, EC 0x64c (Silverlight update) NAV was on this machine but has been removed and replaced with Bit Defender. Though the EC's are somewhat different, is the procedure in the KB976982 article applicable for the .NET? What about Silverlight? I'm not sure if this is relevant, but the Office2007 is installed and awhile ago there were major problem with updates for it. An MS support person shared the desktop (RDC) and the problems were fixed and all seems to be well with it now.
From: Shenan Stanley on 27 Dec 2009 18:59 JimG wrote: > The following have failed install multiple times over the past > month or so, though they were just called to my attention. > > KB953297, EC ox64c (.NET SP1) > KB963707, EC 0x007064c (.NET 3.5 SP1) > KB974417, EC 0x645 (.net Frame 2.0 SP2) > KB974331, EC 0x64c (Silverlight update) > > NAV was on this machine but has been removed and replaced with Bit > Defender. Though the EC's are somewhat different, is the procedure > in the KB976982 article applicable for the .NET? > > What about Silverlight? > > I'm not sure if this is relevant, but the Office2007 is installed > and awhile ago there were major problem with updates for it. An MS > support person shared the desktop (RDC) and the problems were fixed > and all seems to be well with it now. At this point - if the machine was mine - I would follow these directions: http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/ea20ba99-017e-4ae0-975b-1ef8b771dff8 In other words... Use the .NET Cleanup Tool (Method 2), reboot and install the .NET Updates in this order: - .Net Framework 3.5 (http://www.microsoft.com/downloads/details.aspx?familyid=333325FD-AE52-4E35-B531-508D977D32A6) - .Net Framework 1.1 (http://www.microsoft.com/downloads/details.aspx?familyid=262D25E3-F589-4842-8157-034D1E7CF3A3&) - .Net Framework 1.1 SP1 (http://www.microsoft.com/downloads/details.aspx?familyid=A8F5654F-088E-40B2-BBDB-A83353618B38&) Should be good to go. Needs repeating in full? When installing updates using Windows update or Microsoft Update you may receive Error 0x643 or 0x80070643 (23 Oct-09) http://support.microsoft.com/kb/976982 ===================== Step #1 => Before doing anything else, write down what .NET Framework versions are currently installed: How to determine which versions of the .NET Framework are installed and whether service packs have been applied http://support.microsoft.com/kb/318785 Step #2 => Now see Resolution Method 2 in this related KB article... When you try to install an update for the .NET Framework 1.0, 1.1, 2.0, 3.0, or 3.5, you may receive Windows Update error code "0x643" or Windows Installer error code "1603" (ignore the title, if need be) http://support.microsoft.com/kb/923100 After running the .NET Framework Cleanup Tool, reinstall all .NET Framework versions (but only the ones you wrote down in #1 above) manually using the download links on the page then run Windows Update manually to install security updates for same. NB: If you remove .NET Framework 3.5 (SP1) using the tool, reinstalling .NET Framework 3.5 will also install .Net Framework 2.0 SP2 and 3.0 SP2; then Windows Update will offer .NET Framework 3.5 SP1. IMPORTANT! => If you remove .NET Framework 3.5 (SP1), reinstall your .NET Framework versions in the following order: 1. .Net Framework 3.5, then... 2. .Net Framework 1.1, then... 3. .Net Framework 1.1 SP1 NB: KB923100 references this page: http://blogs.msdn.com/astebner/archive/2006/05/30/611355.aspx. Please read ALL of it as well as the related page http://blogs.msdn.com/astebner/pages/8904493.aspx before using the .NET Framework Cleanup Tool. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
From: JimG on 28 Dec 2009 11:57 Thanks very very much, this is very helpful! :-) "Shenan Stanley" wrote: > JimG wrote: > > The following have failed install multiple times over the past > > month or so, though they were just called to my attention. > > > > KB953297, EC ox64c (.NET SP1) > > KB963707, EC 0x007064c (.NET 3.5 SP1) > > KB974417, EC 0x645 (.net Frame 2.0 SP2) > > KB974331, EC 0x64c (Silverlight update) > > > > NAV was on this machine but has been removed and replaced with Bit > > Defender. Though the EC's are somewhat different, is the procedure > > in the KB976982 article applicable for the .NET? > > > > What about Silverlight? > > > > I'm not sure if this is relevant, but the Office2007 is installed > > and awhile ago there were major problem with updates for it. An MS > > support person shared the desktop (RDC) and the problems were fixed > > and all seems to be well with it now. > > At this point - if the machine was mine - I would follow these directions: > http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/ea20ba99-017e-4ae0-975b-1ef8b771dff8 > > In other words... Use the .NET Cleanup Tool (Method 2), reboot and install > the .NET Updates in this order: > > - .Net Framework 3.5 > (http://www.microsoft.com/downloads/details.aspx?familyid=333325FD-AE52-4E35-B531-508D977D32A6) > - .Net Framework 1.1 > (http://www.microsoft.com/downloads/details.aspx?familyid=262D25E3-F589-4842-8157-034D1E7CF3A3&) > - .Net Framework 1.1 SP1 > (http://www.microsoft.com/downloads/details.aspx?familyid=A8F5654F-088E-40B2-BBDB-A83353618B38&) > > Should be good to go. > > Needs repeating in full? > When installing updates using Windows update or Microsoft Update you may > receive Error 0x643 or 0x80070643 (23 Oct-09) > http://support.microsoft.com/kb/976982 > > ===================== > > Step #1 => Before doing anything else, write down what .NET Framework > versions are currently installed: > > How to determine which versions of the .NET Framework are installed and > whether service packs have been applied > http://support.microsoft.com/kb/318785 > > Step #2 => Now see Resolution Method 2 in this related KB article... > > When you try to install an update for the .NET Framework 1.0, 1.1, 2.0, 3.0, > or 3.5, you may receive Windows Update error code "0x643" or Windows > Installer error code "1603" (ignore the title, if need be) > http://support.microsoft.com/kb/923100 > > After running the .NET Framework Cleanup Tool, reinstall all .NET Framework > versions (but only the ones you wrote down in #1 above) manually using the > download links on the page then run Windows Update manually to install > security updates for same. > > NB: If you remove .NET Framework 3.5 (SP1) using the tool, reinstalling .NET > Framework 3.5 will also install .Net Framework 2.0 SP2 and 3.0 SP2; then > Windows Update will offer .NET Framework 3.5 SP1. > > IMPORTANT! => If you remove .NET Framework 3.5 (SP1), reinstall your .NET > Framework versions in the following order: > > 1. .Net Framework 3.5, then... > 2. .Net Framework 1.1, then... > 3. .Net Framework 1.1 SP1 > > NB: KB923100 references this page: > http://blogs.msdn.com/astebner/archive/2006/05/30/611355.aspx. Please read > ALL of it as well as the related page > http://blogs.msdn.com/astebner/pages/8904493.aspx before using the .NET > Framework Cleanup Tool. > > -- > Shenan Stanley > MS-MVP > -- > How To Ask Questions The Smart Way > http://www.catb.org/~esr/faqs/smart-questions.html > > > . >
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