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From: Don Devenney on 14 Apr 2010 20:59
I've read some of the previous posts regarding max # of users, unavailable
connections, etc however I think I've got a slightly different twist on the
issue.

I'm running SBS 2003, SP2 - patches up to date, etc. We have 5 original
CALs plus an additional 5 DEVICE CALs installed. It is rare for 10 users to
be logged in at any one time, but it does happen.

The issue I'm having is that occasionally a user will get a message that
they can't connect, or their Outlook won't be able to connect to Exchange or
something similar. If I go in to Computer Management -> Shared Folders ->
Sessions I will see a large number of supposedly "open" connections, some of
them days old. I close one of the "old" connections and will get an error
message that the connection I was trying to close couldn't be found. However
this seems to work - the number of "actual" open connections is reduced to a
correct number and users are able to connect again.

This one has me puzzled. Am I dealing with a licensing issue, or is there
something else going on? Any thoughts would be appreciated.

Thanks,

Don
From: Ssupertech on 15 Apr 2010 02:44
I have seen this on my customers servers, I always purchase an extra 5 Cal's
just so I don't have to deal with it. The backup service if you are using
Backup Exec or Similar also takes a user license. I also restart the servers
every 30 days just to keep things cleaned up.



"Don Devenney" wrote:

> I've read some of the previous posts regarding max # of users, unavailable
> connections, etc however I think I've got a slightly different twist on the
> issue.
>
> I'm running SBS 2003, SP2 - patches up to date, etc. We have 5 original
> CALs plus an additional 5 DEVICE CALs installed. It is rare for 10 users to
> be logged in at any one time, but it does happen.
>
> The issue I'm having is that occasionally a user will get a message that
> they can't connect, or their Outlook won't be able to connect to Exchange or
> something similar. If I go in to Computer Management -> Shared Folders ->
> Sessions I will see a large number of supposedly "open" connections, some of
> them days old. I close one of the "old" connections and will get an error
> message that the connection I was trying to close couldn't be found. However
> this seems to work - the number of "actual" open connections is reduced to a
> correct number and users are able to connect again.
>
> This one has me puzzled. Am I dealing with a licensing issue, or is there
> something else going on? Any thoughts would be appreciated.
>
> Thanks,
>
> Don
From: Cris Hanna [SBS - MVP] on 15 Apr 2010 10:39
The most likely cause of this...though I thought this was more of an SBS 2000 issue, is how Outlook is closed
if they are just clicking the X in the upper right hand corner of outlook, it doesn't always release things properly
If you can get them to do a file and exit in Outlook...should resolve the issue

--
Cris Hanna [SBS - MVP] (since 1997)
Co-Contributor, Windows Small Business Server 2008 Unleashed
http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp/0672329573/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1217269967&sr=8-1
Owner, CPU Services, Belleville, IL
A Microsoft Registered Partner
------------------------------------
MVPs do not work for Microsoft
Please do not submit questions directly to me.

"Don Devenney" <DonDevenney(a)discussions.microsoft.com> wrote in message news:0062FD84-C11D-42A6-B9B6-085A0AD9318D(a)microsoft.com...
I've read some of the previous posts regarding max # of users, unavailable
connections, etc however I think I've got a slightly different twist on the
issue.

I'm running SBS 2003, SP2 - patches up to date, etc. We have 5 original
CALs plus an additional 5 DEVICE CALs installed. It is rare for 10 users to
be logged in at any one time, but it does happen.

The issue I'm having is that occasionally a user will get a message that
they can't connect, or their Outlook won't be able to connect to Exchange or
something similar. If I go in to Computer Management -> Shared Folders ->
Sessions I will see a large number of supposedly "open" connections, some of
them days old. I close one of the "old" connections and will get an error
message that the connection I was trying to close couldn't be found. However
this seems to work - the number of "actual" open connections is reduced to a
correct number and users are able to connect again.

This one has me puzzled. Am I dealing with a licensing issue, or is there
something else going on? Any thoughts would be appreciated.

Thanks,

Don
From: Don Devenney on 15 Apr 2010 12:30
Thanks for your suggestions - I'll give 'em a try and see how we make out

Cheers,

d

"Don Devenney" wrote:

> I've read some of the previous posts regarding max # of users, unavailable
> connections, etc however I think I've got a slightly different twist on the
> issue.
>
> I'm running SBS 2003, SP2 - patches up to date, etc. We have 5 original
> CALs plus an additional 5 DEVICE CALs installed. It is rare for 10 users to
> be logged in at any one time, but it does happen.
>
> The issue I'm having is that occasionally a user will get a message that
> they can't connect, or their Outlook won't be able to connect to Exchange or
> something similar. If I go in to Computer Management -> Shared Folders ->
> Sessions I will see a large number of supposedly "open" connections, some of
> them days old. I close one of the "old" connections and will get an error
> message that the connection I was trying to close couldn't be found. However
> this seems to work - the number of "actual" open connections is reduced to a
> correct number and users are able to connect again.
>
> This one has me puzzled. Am I dealing with a licensing issue, or is there
> something else going on? Any thoughts would be appreciated.
>
> Thanks,
>
> Don
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