Windows 7 - Outlook stops working on first start
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From: Duffer on 14 Dec 2009 03:17 Just done a clean install of win 7 and put office 2007 on it. All the updates are applied. most mornings on first start outlook gives a 'stopped working' message and closes down. When I start it again everything seems fine and it is stable for the day. I have ran office diagnostics and it reports no problems. Any ideas? Thanks Jon __________ Information from ESET NOD32 Antivirus, version of virus signature database 4684 (20091213) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com
From: neo on 14 Dec 2009 03:30 Do you see the same issue when starting Outlook in safe mode? Other than that, the primary reason Outlook becomes unstable is do to third party applications and addins. "Duffer" <Duffer(a)duff.com> wrote in message news:OrEOyXJfKHA.2188(a)TK2MSFTNGP04.phx.gbl... > Just done a clean install of win 7 and put office 2007 on it. > > All the updates are applied. > > most mornings on first start outlook gives a 'stopped working' message and > closes down. When I start it again everything seems fine and it is stable > for the day. > > I have ran office diagnostics and it reports no problems. > > Any ideas? > > Thanks > > Jon > > > > __________ Information from ESET NOD32 Antivirus, version of virus > signature database 4684 (20091213) __________ > > The message was checked by ESET NOD32 Antivirus. > > http://www.eset.com > > >
From: Duffer on 14 Dec 2009 03:57 "neo" <neo(a)discussions.microsoft.com> wrote in message news:OoybueJfKHA.4952(a)TK2MSFTNGP06.phx.gbl... > Do you see the same issue when starting Outlook in safe mode? > > Other than that, the primary reason Outlook becomes unstable is do to > third party applications and addins. > > > "Duffer" <Duffer(a)duff.com> wrote in message > news:OrEOyXJfKHA.2188(a)TK2MSFTNGP04.phx.gbl... >> Just done a clean install of win 7 and put office 2007 on it. >> >> All the updates are applied. >> >> most mornings on first start outlook gives a 'stopped working' message >> and closes down. When I start it again everything seems fine and it is >> stable for the day. >> >> I have ran office diagnostics and it reports no problems. >> >> Any ideas? >> >> Thanks >> >> Jon >> >> Thanks, I'll get rid of those I don't need and see if it improves. Just tried to remove a contribute and PDF addin though and it tells me I can't as it is used by all users and I must remove it when logged in as admin. I am logged in as admin! How do i get round that one? Jon __________ Information from ESET NOD32 Antivirus, version of virus signature database 4684 (20091213) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com
From: Duffer on 14 Dec 2009 04:07 "Duffer" <Duffer(a)duff.com> wrote in message news:OpHxDuJfKHA.2184(a)TK2MSFTNGP04.phx.gbl... > > > "neo" <neo(a)discussions.microsoft.com> wrote in message > news:OoybueJfKHA.4952(a)TK2MSFTNGP06.phx.gbl... >> Do you see the same issue when starting Outlook in safe mode? >> >> Other than that, the primary reason Outlook becomes unstable is do to >> third party applications and addins. >> >> >> "Duffer" <Duffer(a)duff.com> wrote in message >> news:OrEOyXJfKHA.2188(a)TK2MSFTNGP04.phx.gbl... >>> Just done a clean install of win 7 and put office 2007 on it. >>> >>> All the updates are applied. >>> >>> most mornings on first start outlook gives a 'stopped working' message >>> and closes down. When I start it again everything seems fine and it is >>> stable for the day. >>> >>> I have ran office diagnostics and it reports no problems. >>> >>> Any ideas? >>> >>> Thanks >>> >>> Jon >>> >>> > Thanks, I'll get rid of those I don't need and see if it improves. Just > tried to remove a contribute and PDF addin though and it tells me I can't > as it is used by all users and I must remove it when logged in as admin. I > am logged in as admin! > > How do i get round that one? > > Jon > sorry, just found answer - hold ctrl and shift whilst starting outlook. Jon __________ Information from ESET NOD32 Antivirus, version of virus signature database 4684 (20091213) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com
From: Diane Poremsky [MVP] on 14 Dec 2009 07:36
Is your antivirus integrated with outlook? If so, disable the integration. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: mailto:dailytips-subscribe-request(a)lists.outlooktips.net EMO - a weekly newsletter about Outlook and Exchange: mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM Poll: What version of Outlook do you use? http://forums.slipstick.com/showthread.php?t=27072 "Duffer" <Duffer(a)duff.com> wrote in message news:OrEOyXJfKHA.2188(a)TK2MSFTNGP04.phx.gbl... > Just done a clean install of win 7 and put office 2007 on it. > > All the updates are applied. > > most mornings on first start outlook gives a 'stopped working' message and > closes down. When I start it again everything seems fine and it is stable > for the day. > > I have ran office diagnostics and it reports no problems. > > Any ideas? > > Thanks > > Jon > > > > __________ Information from ESET NOD32 Antivirus, version of virus > signature database 4684 (20091213) __________ > > The message was checked by ESET NOD32 Antivirus. > > http://www.eset.com > > > |