From: John on 7 Jun 2007 23:35 Lately, I am receiving the following error message: "Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience." The error signature is as follows: AppName: explorer.exe ModVer: 5.1.2600.2180 AppVer: 6.0.2900.2180 Offset: 00017aBc ModName: ntdll.dll How can I resolve this issue? PS: I have run an updated Norton AntiVirus scan, and my machine is clean. John
From: Andrew E. on 8 Jun 2007 01:14 Go to:http://www.microsoft.com/technet/security/current.aspx Download the explorer updates for windows..... "John" wrote: > Lately, I am receiving the following error message: "Windows Explorer has > encountered a problem and needs to close. We are sorry for the > inconvenience." The error signature is as follows: > > AppName: explorer.exe > ModVer: 5.1.2600.2180 > AppVer: 6.0.2900.2180 > Offset: 00017aBc > ModName: ntdll.dll > > How can I resolve this issue? > > PS: I have run an updated Norton AntiVirus scan, and my machine is clean. > > John
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