Windows Fax and Scan not working
in [64 Bits Windows]
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From: MJ Fries on 13 Jul 2010 09:22 When I try to create a new fax in "Windows Fax and Scan" I get an error message that pops up, that reads, "new fax: unable to retrieve cover page associated with the selected account." The only option is to click "OK", when I do that another pop-up appears, it reads, "The message could not be sent. Access denied." The "Setup Wizard" that is described on the Microsoft help html does not start, is there a way to uninstall Windows Fax and Scan and then reinstall it? Thank you, Mark Freis
From: Dennis Pack on 13 Jul 2010 14:00 MJ: Go to "Turn Windows features on or off", "Print and Document Services" uncheck "Windows Fax and Scan" then check OK to uninstall. Reverse procedure to reinstall. -- Dennis Pack Win-7 Enterprise x64, Win-7 Professional x64. "MJ Fries" <mjfries(a)hotmail.com> wrote in message news:98FB8C0F-36BB-49E8-9E67-8306001D3E72(a)microsoft.com... > When I try to create a new fax in "Windows Fax and Scan" I get an error > message that pops up, that reads, > "new fax: unable to retrieve cover page associated with the selected > account." > > The only option is to click "OK", when I do that another pop-up appears, > it reads, > "The message could not be sent. Access denied." > > The "Setup Wizard" that is described on the Microsoft help html does not > start, is there a way to uninstall Windows Fax and Scan and then reinstall > it? > > Thank you, > Mark Freis > > __________ Information from ESET NOD32 Antivirus, version of virus > signature database 5275 (20100713) __________ > > The message was checked by ESET NOD32 Antivirus. > > http://www.eset.com > > >
From: MJ Fries on 17 Jul 2010 20:25 I tried your advice, it had no effect. I still get the same error messages. "Dennis Pack" <dennispack(a)hotmail.com> wrote in message news:4A79EF22-F722-41FE-96FD-1406F64DED41(a)microsoft.com... > MJ: > Go to "Turn Windows features on or off", "Print and Document Services" > uncheck "Windows Fax and Scan" then check OK to uninstall. Reverse > procedure to reinstall. > -- > Dennis Pack > Win-7 Enterprise x64, Win-7 Professional x64. > "MJ Fries" <mjfries(a)hotmail.com> wrote in message > news:98FB8C0F-36BB-49E8-9E67-8306001D3E72(a)microsoft.com... >> When I try to create a new fax in "Windows Fax and Scan" I get an error >> message that pops up, that reads, >> "new fax: unable to retrieve cover page associated with the selected >> account." >> >> The only option is to click "OK", when I do that another pop-up appears, >> it reads, >> "The message could not be sent. Access denied." >> >> The "Setup Wizard" that is described on the Microsoft help html does not >> start, is there a way to uninstall Windows Fax and Scan and then >> reinstall it? >> >> Thank you, >> Mark Freis >> >> __________ Information from ESET NOD32 Antivirus, version of virus >> signature database 5275 (20100713) __________ >> >> The message was checked by ESET NOD32 Antivirus. >> >> http://www.eset.com >> >> >> >
From: Jim on 18 Jul 2010 10:30 On Jul 17, 7:25 pm, "MJ Fries" <mjfr...(a)hotmail.com> wrote: > I tried your advice, it had no effect. I still get the same error messages. > > "Dennis Pack" <dennisp...(a)hotmail.com> wrote in message Dennis, I'm not sure how tight money is for you, but I have been using Snappy Fax for several years. It works in both 32-bit and 64-bit Windows, and it is a fully-functional Windows fax program. I have been very impressed with it, and the tech support is spectacular. I send a few faxes each week at least. Jim
From: Dennis Pack on 18 Jul 2010 13:22 Jim: Thanks for the information. Currently I don't fax things often and Windows Fax and Scan is sufficient for me and hasn't been problematic. Have a great day. -- Dennis Pack Win-7 Enterprise x64, Win-7 Professional x64. "Jim" <jmegas(a)cal.berkeley.edu> wrote in message news:d25aa5d0-4b0c-4e0f-8023-23c913791874(a)y11g2000yqm.googlegroups.com... On Jul 17, 7:25 pm, "MJ Fries" <mjfr...(a)hotmail.com> wrote: > I tried your advice, it had no effect. I still get the same error > messages. > > "Dennis Pack" <dennisp...(a)hotmail.com> wrote in message Dennis, I'm not sure how tight money is for you, but I have been using Snappy Fax for several years. It works in both 32-bit and 64-bit Windows, and it is a fully-functional Windows fax program. I have been very impressed with it, and the tech support is spectacular. I send a few faxes each week at least. Jim __________ Information from ESET NOD32 Antivirus, version of virus signature database 5288 (20100718) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com
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