Windows Freezes Daily
in [Windows Performance]
|
From: Gerry Cornell on 30 Dec 2005 17:37 Nancy Let's hope it has done the trick. -- Regards. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ "Nancy" <Nancy(a)discussions.microsoft.com> wrote in message news:1D8205A4-1EA2-4F39-B1C4-9C0745D24589(a)microsoft.com... >I kept the fans and inside as clean as I could - although the post > reccomending a new power supply and further internet research, I decided > to > use a can of compressed air and spray in the power supply intake (not much > else I could do the way it is installed without violating the warranty) > and > did smell some dust. So far, I've been connected for 3 days and 40 > minutes > ---- previously it was crashing every day or two. It was either that or > the > windows updates I installed right before I signed back on 3+ days ago. > Either way, it's been the longest without crashing than it has been for a > long time. So it was either the compressed air in the power supply > intake > or it was the windows updates (or maybe HP updates?) - or it's just going > longer between freezes (time will tell on that one) > > > > > > > > "Gerry Cornell" wrote: > >> Nancy >> >> What do you think the cause is? >> >> >> -- >> >> Regards. >> >> Gerry >> ~~~~ >> FCA >> Stourport, England >> >> Enquire, plan and execute >> ~~~~~~~~~~~~~~~~~~~ >> >> "Nancy" <Nancy(a)discussions.microsoft.com> wrote in message >> news:3140C20B-E50C-492B-B859-3B7FFCBECE30(a)microsoft.com... >> > It's been three days since my computer froze. I *THINK* I found the >> > problem >> > and solved it. I'll know for sure if it doesn't freeze in the next >> > week >> > or >> > so. >> > >> > >> > >> > >> >> >>
From: Nancy on 31 Dec 2005 17:11 Back to the drawing board. Computer froze up again today (after four days without rebooting) Nothing in the logs shows errors that I can see "Nancy" wrote: > I have ran every scan for viruses and malware. My computer is clean. HD > crashed a month ago (new computer, under warranty) so new HD was reformatted > and windows reinsalled (by HP authorized repair station) Problem started > occuring before the old HD crashed so it does not appear to be HD related. > repair station also ran antivirus and spyware scanners and found nothing. > They also checked all the hardware and found no problem. Previously system > froze randomly every few days to few weeks. It is now occuring every 1-2 > days. Computer was new in february 2005 and started freezing in september > (once a day at random times and never on startup) ctrl-alt-del does not > work when frozen - I have to power off. It reboots fine. freezing never > happens at restart - and does not matter what programs are running. I > contaced HP and did everything they suggested including checking for > conflicts, limiting startup programs, checking every hardware installed, > running scandisk and defrag (200gig HD 94% free space) I only use one > antivirus program and have tried different anti-spyware programs and > uninstalling the old ones thinking there may be a conflict (doesn't matter - > freeze happens no matter what) I scan for viruses and spyware every day > (Norton - and online scans at trendmicro and pandasoft regularly) I have > checked the security on my computer at various sites and it says my computer > is extremely secure. Recently upgraded RAM thinking it may be a memory > problem (went from 512MB to 1.5gig) processor is 3.2gig I connect wireless > on an extremely secure router (and have since july - problem did not start > until september) None of my files are shared and intrusion detection is very > secure. Computer freezes at random times with different programs - does > not seem to be ryhme or reason to it. Ran eventvwr after restart and does > not seem to show a problem. There is no conflict when I check for hardware > conflicts. I made sure my wireless network connection is the only one > enabled. Techs cannot find any problem and I did everything HP online > support suggested. ALL of my windows (XP home) updates are installed - > including the optional updates. This problem continues even with the newly > formatted new HD so I don't believe it's the HD or corrupt windows. SP2 if > that matters. When it freezes, there is no error screen or no way to get to > the task manager - must power off to reboot. > > Here is the specs on the computer: > > HP Pavilion a820n desktop WinXP SP2 (completely updated) > 3.2gig processor > 1.5gig RAM (just upgraded from 512MB) > 200gig HD (94% free) > > Only hardware upgrades since new was the wireless card (linksys) and the new > HD after the HD hardware failure (repair station installed, formatted and > they reinstalled the wireless software) and the 1gig RAM although problems > started before the new HD and the RAM upgrade. > > Freezes even happen within a few hours of running scandisk / defrag and > knowing there is no viruses or malware (I was completely scanning everything > when it first started freezing thinking it was viral related) I am a fanatic > keeping viruses, adware, and spyware out (repair station says my computer is > the cleanest they've seen) > > I am out of ideas on what could be wrong and how to fix. Every time I > thought I found the problem, it continues to freeze up. Never more than once > a day (so far anyway) Minutes to a couple of days after reboot (usually at > least several hours)
From: Gerry Cornell on 31 Dec 2005 18:08 Nancy Have you looked at HD Tune? Try HD Tune (freeware). Download and run it and see what it turns up. http://www.hdtune.com/ Select the Info tabs and place the cursor on C:\ under Drive letter and then double click the two page icon ( copy to Clipboard ) and copy into a further message. Select the Health tab and then double click the two page icon ( copy to Clipboard ) and copy into a further message. Also do a full surface scan with HD Tune. What operations do you do that require so much RAM memory? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ "Nancy" <Nancy(a)discussions.microsoft.com> wrote in message news:E2FE24E6-4FB0-4432-95F1-50D74C965C36(a)microsoft.com... > Back to the drawing board. Computer froze up again today (after four days > without rebooting) Nothing in the logs shows errors that I can see > > > > > > "Nancy" wrote: > >> I have ran every scan for viruses and malware. My computer is clean. HD >> crashed a month ago (new computer, under warranty) so new HD was >> reformatted >> and windows reinsalled (by HP authorized repair station) Problem >> started >> occuring before the old HD crashed so it does not appear to be HD >> related. >> repair station also ran antivirus and spyware scanners and found nothing. >> They also checked all the hardware and found no problem. Previously >> system >> froze randomly every few days to few weeks. It is now occuring every 1-2 >> days. Computer was new in february 2005 and started freezing in >> september >> (once a day at random times and never on startup) ctrl-alt-del does >> not >> work when frozen - I have to power off. It reboots fine. freezing never >> happens at restart - and does not matter what programs are running. I >> contaced HP and did everything they suggested including checking for >> conflicts, limiting startup programs, checking every hardware installed, >> running scandisk and defrag (200gig HD 94% free space) I only use one >> antivirus program and have tried different anti-spyware programs and >> uninstalling the old ones thinking there may be a conflict (doesn't >> matter - >> freeze happens no matter what) I scan for viruses and spyware every day >> (Norton - and online scans at trendmicro and pandasoft regularly) I >> have >> checked the security on my computer at various sites and it says my >> computer >> is extremely secure. Recently upgraded RAM thinking it may be a memory >> problem (went from 512MB to 1.5gig) processor is 3.2gig I connect >> wireless >> on an extremely secure router (and have since july - problem did not >> start >> until september) None of my files are shared and intrusion detection is >> very >> secure. Computer freezes at random times with different programs - >> does >> not seem to be ryhme or reason to it. Ran eventvwr after restart and >> does >> not seem to show a problem. There is no conflict when I check for >> hardware >> conflicts. I made sure my wireless network connection is the only one >> enabled. Techs cannot find any problem and I did everything HP online >> support suggested. ALL of my windows (XP home) updates are installed - >> including the optional updates. This problem continues even with the >> newly >> formatted new HD so I don't believe it's the HD or corrupt windows. SP2 >> if >> that matters. When it freezes, there is no error screen or no way to get >> to >> the task manager - must power off to reboot. >> >> Here is the specs on the computer: >> >> HP Pavilion a820n desktop WinXP SP2 (completely updated) >> 3.2gig processor >> 1.5gig RAM (just upgraded from 512MB) >> 200gig HD (94% free) >> >> Only hardware upgrades since new was the wireless card (linksys) and the >> new >> HD after the HD hardware failure (repair station installed, formatted and >> they reinstalled the wireless software) and the 1gig RAM although >> problems >> started before the new HD and the RAM upgrade. >> >> Freezes even happen within a few hours of running scandisk / defrag and >> knowing there is no viruses or malware (I was completely scanning >> everything >> when it first started freezing thinking it was viral related) I am a >> fanatic >> keeping viruses, adware, and spyware out (repair station says my computer >> is >> the cleanest they've seen) >> >> I am out of ideas on what could be wrong and how to fix. Every time I >> thought I found the problem, it continues to freeze up. Never more than >> once >> a day (so far anyway) Minutes to a couple of days after reboot (usually >> at >> least several hours)
From: Nancy on 31 Dec 2005 18:34 I use my computer for graphics and will soon be doing some video editing. Remember this is a new (one month old) HD and the problem occured before the HD was replaced (replaced due to a HD hardware failure) Full surface scan is running now. HD Tune: Maxtor 6L200S0 Health ID Current Worst ThresholdData Status (03) Spin Up Time 187 184 63 26783 Ok (04) Start/Stop Count 253 253 0 99 Ok (05) Reallocated Sector Count 253 253 63 0 Ok (06) Read Channel Margin 253 253 100 0 Ok (07) Seek Error Rate 253 252 0 0 Ok (08) Seek Time Performance 249 242 187 54332 Ok (09) Power On Hours Count 250 250 0 4067 Ok (0A) Spin Retry Count 253 252 157 0 Ok (0B) Calibration Retry Count 253 252 223 0 Ok (0C) Power Cycle Count 253 253 0 101 Ok (C0) Power Off Retract Count 253 253 0 0 Ok (C1) Load Cycle Count 253 253 0 0 Ok (C2) Temperature 34 253 0 37 Ok (C3) Hardware ECC Recovered 253 252 0 3175 Ok (C4) Reallocated Event Count 253 253 0 0 Ok (C5) Current Pending Sector 253 253 0 0 Ok (C6) Offline Uncorrectable 253 253 0 0 Ok (C7) Ultra DMA CRC Error Count 199 199 0 0 Ok (C8) Write Error Rate 253 252 0 0 Ok (C9) (unknown attribute) 253 252 0 0 Ok (CA) (unknown attribute) 253 252 0 0 Ok (CB) (unknown attribute) 253 252 180 0 Ok (CC) (unknown attribute) 253 252 0 0 Ok (CD) (unknown attribute) 253 252 0 0 Ok (CF) (unknown attribute) 253 252 0 0 Ok (D0) (unknown attribute) 253 252 0 0 Ok (D1) (unknown attribute) 242 242 0 143 Ok (D2) (unknown attribute) 253 252 0 0 Ok (D3) (unknown attribute) 253 252 0 0 Ok (D4) (unknown attribute) 253 252 0 0 Ok Power On Time : 4067 Health Status : Ok "Gerry Cornell" wrote: > Nancy > > Have you looked at HD Tune? > Try HD Tune (freeware). Download and run it and see what it turns up. > http://www.hdtune.com/ > > Select the Info tabs and place the cursor on C:\ under Drive letter > and then double click the two page icon ( copy to > Clipboard ) and copy into a further message. > > Select the Health tab and then double click the two page icon ( copy to > Clipboard ) and copy into a further message. > > Also do a full surface scan with HD Tune. > > What operations do you do that require so much RAM memory? > > -- > > Hope this helps. > > Gerry > ~~~~ > FCA > Stourport, England > > Enquire, plan and execute > ~~~~~~~~~~~~~~~~~~~ > > "Nancy" <Nancy(a)discussions.microsoft.com> wrote in message > news:E2FE24E6-4FB0-4432-95F1-50D74C965C36(a)microsoft.com... > > Back to the drawing board. Computer froze up again today (after four days > > without rebooting) Nothing in the logs shows errors that I can see > > > > > > > > > > > > "Nancy" wrote: > > > >> I have ran every scan for viruses and malware. My computer is clean. HD > >> crashed a month ago (new computer, under warranty) so new HD was > >> reformatted > >> and windows reinsalled (by HP authorized repair station) Problem > >> started > >> occuring before the old HD crashed so it does not appear to be HD > >> related. > >> repair station also ran antivirus and spyware scanners and found nothing. > >> They also checked all the hardware and found no problem. Previously > >> system > >> froze randomly every few days to few weeks. It is now occuring every 1-2 > >> days. Computer was new in february 2005 and started freezing in > >> september > >> (once a day at random times and never on startup) ctrl-alt-del does > >> not > >> work when frozen - I have to power off. It reboots fine. freezing never > >> happens at restart - and does not matter what programs are running. I > >> contaced HP and did everything they suggested including checking for > >> conflicts, limiting startup programs, checking every hardware installed, > >> running scandisk and defrag (200gig HD 94% free space) I only use one > >> antivirus program and have tried different anti-spyware programs and > >> uninstalling the old ones thinking there may be a conflict (doesn't > >> matter - > >> freeze happens no matter what) I scan for viruses and spyware every day > >> (Norton - and online scans at trendmicro and pandasoft regularly) I > >> have > >> checked the security on my computer at various sites and it says my > >> computer > >> is extremely secure. Recently upgraded RAM thinking it may be a memory > >> problem (went from 512MB to 1.5gig) processor is 3.2gig I connect > >> wireless > >> on an extremely secure router (and have since july - problem did not > >> start > >> until september) None of my files are shared and intrusion detection is > >> very > >> secure. Computer freezes at random times with different programs - > >> does > >> not seem to be ryhme or reason to it. Ran eventvwr after restart and > >> does > >> not seem to show a problem. There is no conflict when I check for > >> hardware > >> conflicts. I made sure my wireless network connection is the only one > >> enabled. Techs cannot find any problem and I did everything HP online > >> support suggested. ALL of my windows (XP home) updates are installed - > >> including the optional updates. This problem continues even with the > >> newly > >> formatted new HD so I don't believe it's the HD or corrupt windows. SP2 > >> if > >> that matters. When it freezes, there is no error screen or no way to get > >> to > >> the task manager - must power off to reboot. > >> > >> Here is the specs on the computer: > >> > >> HP Pavilion a820n desktop WinXP SP2 (completely updated) > >> 3.2gig processor > >> 1.5gig RAM (just upgraded from 512MB) > >> 200gig HD (94% free) > >> > >> Only hardware upgrades since new was the wireless card (linksys) and the > >> new > >> HD after the HD hardware failure (repair station installed, formatted and > >> they reinstalled the wireless software) and the 1gig RAM although > >> problems > >> started before the new HD and the RAM upgrade. > >> > >> Freezes even happen within a few hours of running scandisk / defrag and > >> knowing there is no viruses or malware (I was completely scanning > >> everything > >> when it first started freezing thinking it was viral related) I am a > >> fanatic > >> keeping viruses, adware, and spyware out (repair station says my computer > >> is > >> the cleanest they've seen) > >> > >> I am out of ideas on what could be wrong and how to fix. Every time I > >> thought I found the problem, it continues to freeze up. Never more than > >> once > >> a day (so far anyway) Minutes to a couple of days after reboot (usually > >> at > >> least several hours) > > >
From: Nancy on 31 Dec 2005 19:56
Here is the full scan results (no errors found) followed by the current health (notice the temp actually went down a degree) HD Tune: Maxtor 6L200S0 Error Scan Scanned data : 194403 MB Damaged Blocks : 0.0 % Elapsed Time : 87:17 HD Tune: Maxtor 6L200S0 Health ID Current Worst ThresholdData Status (03) Spin Up Time 187 184 63 26783 Ok (04) Start/Stop Count 253 253 0 99 Ok (05) Reallocated Sector Count 253 253 63 0 Ok (06) Read Channel Margin 253 253 100 0 Ok (07) Seek Error Rate 253 252 0 0 Ok (08) Seek Time Performance 252 242 187 33249 Ok (09) Power On Hours Count 250 250 0 4154 Ok (0A) Spin Retry Count 253 252 157 0 Ok (0B) Calibration Retry Count 253 252 223 0 Ok (0C) Power Cycle Count 253 253 0 101 Ok (C0) Power Off Retract Count 253 253 0 0 Ok (C1) Load Cycle Count 253 253 0 0 Ok (C2) Temperature 34 253 0 36 Ok (C3) Hardware ECC Recovered 253 252 0 10567 Ok (C4) Reallocated Event Count 253 253 0 0 Ok (C5) Current Pending Sector 253 253 0 0 Ok (C6) Offline Uncorrectable 253 253 0 0 Ok (C7) Ultra DMA CRC Error Count 199 199 0 0 Ok (C8) Write Error Rate 253 252 0 0 Ok (C9) (unknown attribute) 253 252 0 0 Ok (CA) (unknown attribute) 253 252 0 0 Ok (CB) (unknown attribute) 253 252 180 0 Ok (CC) (unknown attribute) 253 252 0 0 Ok (CD) (unknown attribute) 253 252 0 0 Ok (CF) (unknown attribute) 253 252 0 0 Ok (D0) (unknown attribute) 253 252 0 0 Ok (D1) (unknown attribute) 242 242 0 143 Ok (D2) (unknown attribute) 253 252 0 0 Ok (D3) (unknown attribute) 253 252 0 0 Ok (D4) (unknown attribute) 253 252 0 0 Ok Power On Time : 4154 Health Status : Ok "Nancy" wrote: > > I use my computer for graphics and will soon be doing some video editing. > > Remember this is a new (one month old) HD and the problem occured before the > HD was replaced (replaced due to a HD hardware failure) > > Full surface scan is running now. > > > HD Tune: Maxtor 6L200S0 Health > > ID Current Worst ThresholdData Status > (03) Spin Up Time 187 184 63 26783 Ok > (04) Start/Stop Count 253 253 0 99 Ok > (05) Reallocated Sector Count 253 253 63 0 Ok > (06) Read Channel Margin 253 253 100 0 Ok > (07) Seek Error Rate 253 252 0 0 Ok > (08) Seek Time Performance 249 242 187 54332 Ok > (09) Power On Hours Count 250 250 0 4067 Ok > (0A) Spin Retry Count 253 252 157 0 Ok > (0B) Calibration Retry Count 253 252 223 0 Ok > (0C) Power Cycle Count 253 253 0 101 Ok > (C0) Power Off Retract Count 253 253 0 0 Ok > (C1) Load Cycle Count 253 253 0 0 Ok > (C2) Temperature 34 253 0 37 Ok > (C3) Hardware ECC Recovered 253 252 0 3175 Ok > (C4) Reallocated Event Count 253 253 0 0 Ok > (C5) Current Pending Sector 253 253 0 0 Ok > (C6) Offline Uncorrectable 253 253 0 0 Ok > (C7) Ultra DMA CRC Error Count 199 199 0 0 Ok > (C8) Write Error Rate 253 252 0 0 Ok > (C9) (unknown attribute) 253 252 0 0 Ok > (CA) (unknown attribute) 253 252 0 0 Ok > (CB) (unknown attribute) 253 252 180 0 Ok > (CC) (unknown attribute) 253 252 0 0 Ok > (CD) (unknown attribute) 253 252 0 0 Ok > (CF) (unknown attribute) 253 252 0 0 Ok > (D0) (unknown attribute) 253 252 0 0 Ok > (D1) (unknown attribute) 242 242 0 143 Ok > (D2) (unknown attribute) 253 252 0 0 Ok > (D3) (unknown attribute) 253 252 0 0 Ok > (D4) (unknown attribute) 253 252 0 0 Ok > > Power On Time : 4067 > Health Status : Ok > > > > > > > > > > > "Gerry Cornell" wrote: > > > Nancy > > > > Have you looked at HD Tune? > > Try HD Tune (freeware). Download and run it and see what it turns up. > > http://www.hdtune.com/ > > > > Select the Info tabs and place the cursor on C:\ under Drive letter > > and then double click the two page icon ( copy to > > Clipboard ) and copy into a further message. > > > > Select the Health tab and then double click the two page icon ( copy to > > Clipboard ) and copy into a further message. > > > > Also do a full surface scan with HD Tune. > > > > What operations do you do that require so much RAM memory? > > > > -- > > > > Hope this helps. > > > > Gerry > > ~~~~ > > FCA > > Stourport, England > > > > Enquire, plan and execute > > ~~~~~~~~~~~~~~~~~~~ > > > > "Nancy" <Nancy(a)discussions.microsoft.com> wrote in message > > news:E2FE24E6-4FB0-4432-95F1-50D74C965C36(a)microsoft.com... > > > Back to the drawing board. Computer froze up again today (after four days > > > without rebooting) Nothing in the logs shows errors that I can see > > > > > > > > > > > > > > > > > > "Nancy" wrote: > > > > > >> I have ran every scan for viruses and malware. My computer is clean. HD > > >> crashed a month ago (new computer, under warranty) so new HD was > > >> reformatted > > >> and windows reinsalled (by HP authorized repair station) Problem > > >> started > > >> occuring before the old HD crashed so it does not appear to be HD > > >> related. > > >> repair station also ran antivirus and spyware scanners and found nothing. > > >> They also checked all the hardware and found no problem. Previously > > >> system > > >> froze randomly every few days to few weeks. It is now occuring every 1-2 > > >> days. Computer was new in february 2005 and started freezing in > > >> september > > >> (once a day at random times and never on startup) ctrl-alt-del does > > >> not > > >> work when frozen - I have to power off. It reboots fine. freezing never > > >> happens at restart - and does not matter what programs are running. I > > >> contaced HP and did everything they suggested including checking for > > >> conflicts, limiting startup programs, checking every hardware installed, > > >> running scandisk and defrag (200gig HD 94% free space) I only use one > > >> antivirus program and have tried different anti-spyware programs and > > >> uninstalling the old ones thinking there may be a conflict (doesn't > > >> matter - > > >> freeze happens no matter what) I scan for viruses and spyware every day > > >> (Norton - and online scans at trendmicro and pandasoft regularly) I > > >> have > > >> checked the security on my computer at various sites and it says my > > >> computer > > >> is extremely secure. Recently upgraded RAM thinking it may be a memory > > >> problem (went from 512MB to 1.5gig) processor is 3.2gig I connect > > >> wireless > > >> on an extremely secure router (and have since july - problem did not > > >> start > > >> until september) None of my files are shared and intrusion detection is > > >> very > > >> secure. Computer freezes at random times with different programs - > > >> does > > >> not seem to be ryhme or reason to it. Ran eventvwr after restart and > > >> does > > >> not seem to show a problem. There is no conflict when I check for > > >> hardware > > >> conflicts. I made sure my wireless network connection is the only one > > >> enabled. Techs cannot find any problem and I did everything HP online > > >> support suggested. ALL of my windows (XP home) updates are installed - > > >> including the optional updates. This problem continues even with the > > >> newly > > >> formatted new HD so I don't believe it's the HD or corrupt windows. SP2 > > >> if > > >> that matters. When it freezes, there is no error screen or no way to get > > >> to > > >> the task manager - must power off to reboot. > > >> > > >> Here is the specs on the computer: > > >> > > >> HP Pavilion a820n desktop WinXP SP2 (completely updated) > > >> 3.2gig processor > > >> 1.5gig RAM (just upgraded from 512MB) > > >> 200gig HD (94% free) > > >> > > >> Only hardware upgrades since new was the wireless card (linksys) and the > > >> new > > >> HD after the HD hardware failure (repair station installed, formatted and > > >> they reinstalled the wireless software) and the 1gig RAM although > > >> problems > > >> started before the new HD and the RAM upgrade. > > >> > > >> Freezes even happen within a few hours of running scandisk / defrag and > > >> knowing there is no viruses or malware (I was completely scanning > > >> everything > > >> when it first started freezing thinking it was viral related) I am a > > >> fanatic > > >> keeping viruses, adware, and spyware out (repair station says my computer > > >> is > > >> the cleanest they've seen) > > >> > > >> I am out of ideas on what could be wrong and how to fix. Every time I > > >> thought I found the problem, it continues to freeze up. Never more than > > >> once > > >> a day (so far anyway) Minutes to a couple of days after reboot (usually > > >> at > > >> least several hours) > > > > > > |