Windows Restore not working
in [Windows XP]
|
Prev: delete Windows folders and docs
Next: log_fs.log ??
From: hheller on 17 Jun 2008 22:19 Thanks anyway for all of your help and quick responses. I'll let you know if I make any progress. Howard. "John Barnett MVP" wrote: > Hi Howard, > > Looks like things have gone from bad to worse. Sadly without the certificate > there isn't a lot you can do. Even data recovery would cost you a fortune. > > EFS isn't really my specialty and, to be honest, I'm running out of > suggestions. However, one thing I did come across was this > http://www.crackpassword.com/products/prs/mswin/efs/ > They do a 30 day trial, so you have nothing to lose in giving it a try and > see what it actually does; who knows it might actually help. > > > -- > > -- > John Barnett MVP > Associate Expert > Windows Desktop Experience > > Web: http://xphelpandsupport.mvps.org > Web: http://vistasupport.mvps.org > > The information in this mail/post is supplied "as is". No warranty of any > kind, either expressed or implied, is made in relation to the accuracy, > reliability or content of this mail/post. The Author shall not be liable for > any direct, indirect, incidental or consequential damages arising out of the > use of, or inability to use, information or opinions expressed in this > mail/post.. > > > "hheller" <hheller(a)discussions.microsoft.com> wrote in message > news:90564C00-98DA-4143-B644-912B65B7BF59(a)microsoft.com... > > Again, I'm really impressed with the speed at which you responded to this. > > > > Before sending you a file like you asked, I thought I'd update you on my > > status... > > > > I just received my computer back. The hard drive is inaccessible, but > > they > > reinstalled windows XP Pro on my second drive. When I got home, I brought > > up > > the restore utility and opened my backup file and asked that it restore > > one > > of my encrypted files. If you recall, when I tried this on the XP Home > > computer, it gave an error saying "The target file system does not support > > some the features of the original file system. Some data may not be > > restored > > as a result". > > > > This time, running it on XP Pro, it actually restored the file. Here's > > the > > problem though... The file is still encrypted and although I know what my > > account password was (and setup my new XP Pro with the same > > username/password), apparently I was supposed to backup my "certificate" > > as > > well (according to the microsoft website discussing EFS). From what I > > read, > > without the certificate, I'm screwed. When I try to click on the folder > > that > > the file was in, I get the "access denied" message. I can't even delete > > the > > folder now! > > > > So, unless you know of a way around this, it seems like I only have one > > way > > of decrypting my backed up data - to bring my broken disk to a data > > recovery > > place and have them retrieve the certificate. Actually, if they can > > recover > > the data from the original disk, then it will be more up to date than the > > backup, but if not, I should be able to (somehow) import the certificate > > to > > my new XP Pro and then run the restore again. > > > > Please tell me you know of an easier option. Otherwise, do the steps > > outlined above make sense? > > > > Thanks. > > > > Howard. > > > > > > "John Barnett MVP" wrote: > > > >> As I have never done this before I have had to go through the routine. > >> Now > >> this is what I have done. > >> > >> 1/ I selected a file on my Windows Vista Ultimate partition and encrypted > >> the 'file' only. > >> 2/ I was prompted to backup the encryption certificate, which I did > >> following the encryption backup wizard's directions. > >> 3/ I have a copy of Windows XP Pro installed on a Virtual Machine running > >> on > >> the same computer. > >> 4/ I copied the file over to the VM with XP Pro installed. > >> 5/ On copying the file over the file was no longer encrypted and opened > >> without any problem. So it suggests that it is only encrypted on 'your' > >> computer not on another. If this is the case then you should be able to > >> access your encrypted files from another XP Pro machine. > >> > >> I have also done a reverse test by encrypting a file on XP pro (no prompt > >> to > >> backup encryption certificate on XP) and then copied it to Vista where it > >> opened without any problems and did not have any encryption. > >> > >> Question: > >> > >> I am sure the file(s) you encrypted contain personal information which > >> you > >> don't particular want anyone else to see. However, is there file that > >> you > >> are not worried who sees the contents? If so, visit my website: > >> http://xphelpandsupport.mvps.org and click on the Contact me tab. Send > >> mean > >> email with the file attached, that is if you are not worried about me > >> seeing > >> the contents, and I will try it to see I it opens on my system without > >> the > >> need for an encryption key. If it doesn't then we know where we are > >> going, > >> if it does then that will be one file you can see the contents of. > >> > >> If you decide to send me a file please enter 'Support Request Decrypt > >> file' > >> in the subject line of the email, otherwise the mail will be deleted. > >> > >> > >> -- > >> > >> -- > >> John Barnett MVP > >> Associate Expert > >> Windows Desktop Experience > >> > >> Web: http://xphelpandsupport.mvps.org > >> Web: http://vistasupport.mvps.org > >> > >> The information in this mail/post is supplied "as is". No warranty of any > >> kind, either expressed or implied, is made in relation to the accuracy, > >> reliability or content of this mail/post. The Author shall not be liable > >> for > >> any direct, indirect, incidental or consequential damages arising out of > >> the > >> use of, or inability to use, information or opinions expressed in this > >> mail/post.. > >> > >> > >> "hheller" <hheller(a)discussions.microsoft.com> wrote in message > >> news:40CD8FD5-B453-4293-AE8D-FC5AC8EAFB49(a)microsoft.com... > >> > Thanks for your quick response. > >> > > >> > If I understand correctly, if I can find another PC that uses the EFS, > >> > then > >> > it should be able to restore my backed up files. Correct? > >> > > >> > Obviously, someone wouldn't want to risk messing up their computer to > >> > help > >> > me decrypt my files. Are there any risks to converting a PC to the > >> > EFS? > >> > Is > >> > it possible to convert an XP Pro machine to use the EFS and then put it > >> > back > >> > after I decrypt my files? Are there any tools that I can install on XP > >> > Home > >> > that will allow me to decrypt my backed up files? > >> > > >> > Thanks for your help. > >> > > >> > Howard. > >> > > >> > "John Barnett MVP" wrote: > >> > > >> >> As far as I know Encrypted files can be opened/read on another PC or > >> >> over > >> >> a > >> >> network providing you have the password/encryption key, so you should > >> >> be > >> >> able to do what you want to do by using another machine; it just needs > >> >> to > >> >> be > >> >> running EFS which, sadly, XP Home doesn't. > >> >> > >> >> Take a look at this link which may give you a better idea: > >> >> http://www.practicalpc.co.uk/computing/windows/xpencrypt1.htm > >> >> > >> >> > >> >> -- > >> >> > >> >> -- > >> >> John Barnett MVP > >> >> Associate Expert > >> >> Windows Desktop Experience > >> >> > >> >> Web: http://xphelpandsupport.mvps.org > >> >> Web: http://vistasupport.mvps.org > >> >> > >> >> The information in this mail/post is supplied "as is". No warranty of > >> >> any > >> >> kind, either expressed or implied, is made in relation to the > >> >> accuracy, > >> >> reliability or content of this mail/post. The Author shall not be > >> >> liable > >> >> for > >> >> any direct, indirect, incidental or consequential damages arising out > >> >> of > >> >> the > >> >> use of, or inability to use, information or opinions expressed in this > >> >> mail/post.. > >> >> > >> >> > >> >> "hheller" <hheller(a)discussions.microsoft.com> wrote in message > >> >> news:B0C5D317-074B-45EA-A8DD-47AD0EEED4EF(a)microsoft.com... > >> >> > If I copy the backup file to a different machine running XP Pro, > >> >> > will > >> >> > it > >> >> > be > >> >> > able to unencrypt the files or does it have to be on an XP Pro > >> >> > machine > >> >> > that > >> >> > is also running the Encrypted File System? > >> >> > > >> >> > > >> >> > > >> >> > "John Barnett MVP" wrote: > >> >> > > >> >> >> XP Home does not have EFS. As the files are 'encrypted' XP home > >> >> >> cannot > >> >> >> un-encrypt them. > >> >> >> > >> >> >> -- > >> >> >> > >> >> >> -- > >> >> >> John Barnett MVP > >> >> >> Associate Expert > >> >> >> Windows Desktop Experience > >> >> >> > >> >> >> Web: http://xphelpandsupport.mvps.org > >> >> >> Web: http://vistasupport.mvps.org > >> >> >> > >> >> >> The information in this mail/post is supplied "as is". No warranty > >> >> >> of > >> >> >> any > >> >> >> kind, either expressed or implied, is made in relation to the > >> >> >> accuracy, > >> >> >> reliability or content of this mail/post. The Author shall not be > >> >> >> liable > >> >> >> for > >> >> >> any direct, indirect, incidental or consequential damages arising > >> >> >> out > >> >> >> of > >> >> >> the > >> >> >> use of, or inability to use, information or opinions expressed in > >> >> >> this > >> >> >> mail/post.. > >> >> >> > >> >> >> > >> >> >> "hheller" <hheller(a)discussions.microsoft.com> wrote in message > >> >> >> news:035FF69B-C6DF-4D09-974E-832843B575F8(a)microsoft.com... > >> >> >> > I have backed up my data on an XP Pro machine that has encrypted > >> >> >> > data > >> >> >> > (using > >> >> >> > Windows encrypted file system). My computer died and I'm trying > >> >> >> > to > >> >> >> > restore > >> >> >> > files to a Windows XP Home machine. I get the follownig error: > >> >> >> > > >> >> >> > "The target file system does not support some the features of the > >> >> >> > original > >> >> >> > file system. Some data may not be restored as a result" > >> >> >> > > >> >> >> > How can I get my data restored??? > >> >> >> > > >> >> >> > Thanks. > >> >> >> > >> >> >> >
From: John Barnett MVP on 18 Jun 2008 11:30
You're Welcome, Howard. I only with I could have been of more help. -- -- John Barnett MVP Associate Expert Windows Desktop Experience Web: http://xphelpandsupport.mvps.org Web: http://vistasupport.mvps.org The information in this mail/post is supplied "as is". No warranty of any kind, either expressed or implied, is made in relation to the accuracy, reliability or content of this mail/post. The Author shall not be liable for any direct, indirect, incidental or consequential damages arising out of the use of, or inability to use, information or opinions expressed in this mail/post.. "hheller" <hheller(a)discussions.microsoft.com> wrote in message news:D8280692-E3C4-4259-A662-FE1465146434(a)microsoft.com... > Thanks anyway for all of your help and quick responses. > > I'll let you know if I make any progress. > > Howard. > > "John Barnett MVP" wrote: > >> Hi Howard, >> >> Looks like things have gone from bad to worse. Sadly without the >> certificate >> there isn't a lot you can do. Even data recovery would cost you a >> fortune. >> >> EFS isn't really my specialty and, to be honest, I'm running out of >> suggestions. However, one thing I did come across was this >> http://www.crackpassword.com/products/prs/mswin/efs/ >> They do a 30 day trial, so you have nothing to lose in giving it a try >> and >> see what it actually does; who knows it might actually help. >> >> >> -- >> >> -- >> John Barnett MVP >> Associate Expert >> Windows Desktop Experience >> >> Web: http://xphelpandsupport.mvps.org >> Web: http://vistasupport.mvps.org >> >> The information in this mail/post is supplied "as is". No warranty of any >> kind, either expressed or implied, is made in relation to the accuracy, >> reliability or content of this mail/post. The Author shall not be liable >> for >> any direct, indirect, incidental or consequential damages arising out of >> the >> use of, or inability to use, information or opinions expressed in this >> mail/post.. >> >> >> "hheller" <hheller(a)discussions.microsoft.com> wrote in message >> news:90564C00-98DA-4143-B644-912B65B7BF59(a)microsoft.com... >> > Again, I'm really impressed with the speed at which you responded to >> > this. >> > >> > Before sending you a file like you asked, I thought I'd update you on >> > my >> > status... >> > >> > I just received my computer back. The hard drive is inaccessible, but >> > they >> > reinstalled windows XP Pro on my second drive. When I got home, I >> > brought >> > up >> > the restore utility and opened my backup file and asked that it restore >> > one >> > of my encrypted files. If you recall, when I tried this on the XP Home >> > computer, it gave an error saying "The target file system does not >> > support >> > some the features of the original file system. Some data may not be >> > restored >> > as a result". >> > >> > This time, running it on XP Pro, it actually restored the file. Here's >> > the >> > problem though... The file is still encrypted and although I know what >> > my >> > account password was (and setup my new XP Pro with the same >> > username/password), apparently I was supposed to backup my >> > "certificate" >> > as >> > well (according to the microsoft website discussing EFS). From what I >> > read, >> > without the certificate, I'm screwed. When I try to click on the >> > folder >> > that >> > the file was in, I get the "access denied" message. I can't even >> > delete >> > the >> > folder now! >> > >> > So, unless you know of a way around this, it seems like I only have one >> > way >> > of decrypting my backed up data - to bring my broken disk to a data >> > recovery >> > place and have them retrieve the certificate. Actually, if they can >> > recover >> > the data from the original disk, then it will be more up to date than >> > the >> > backup, but if not, I should be able to (somehow) import the >> > certificate >> > to >> > my new XP Pro and then run the restore again. >> > >> > Please tell me you know of an easier option. Otherwise, do the steps >> > outlined above make sense? >> > >> > Thanks. >> > >> > Howard. >> > >> > >> > "John Barnett MVP" wrote: >> > >> >> As I have never done this before I have had to go through the routine. >> >> Now >> >> this is what I have done. >> >> >> >> 1/ I selected a file on my Windows Vista Ultimate partition and >> >> encrypted >> >> the 'file' only. >> >> 2/ I was prompted to backup the encryption certificate, which I did >> >> following the encryption backup wizard's directions. >> >> 3/ I have a copy of Windows XP Pro installed on a Virtual Machine >> >> running >> >> on >> >> the same computer. >> >> 4/ I copied the file over to the VM with XP Pro installed. >> >> 5/ On copying the file over the file was no longer encrypted and >> >> opened >> >> without any problem. So it suggests that it is only encrypted on >> >> 'your' >> >> computer not on another. If this is the case then you should be able >> >> to >> >> access your encrypted files from another XP Pro machine. >> >> >> >> I have also done a reverse test by encrypting a file on XP pro (no >> >> prompt >> >> to >> >> backup encryption certificate on XP) and then copied it to Vista where >> >> it >> >> opened without any problems and did not have any encryption. >> >> >> >> Question: >> >> >> >> I am sure the file(s) you encrypted contain personal information which >> >> you >> >> don't particular want anyone else to see. However, is there file that >> >> you >> >> are not worried who sees the contents? If so, visit my website: >> >> http://xphelpandsupport.mvps.org and click on the Contact me tab. Send >> >> mean >> >> email with the file attached, that is if you are not worried about me >> >> seeing >> >> the contents, and I will try it to see I it opens on my system without >> >> the >> >> need for an encryption key. If it doesn't then we know where we are >> >> going, >> >> if it does then that will be one file you can see the contents of. >> >> >> >> If you decide to send me a file please enter 'Support Request Decrypt >> >> file' >> >> in the subject line of the email, otherwise the mail will be deleted. >> >> >> >> >> >> -- >> >> >> >> -- >> >> John Barnett MVP >> >> Associate Expert >> >> Windows Desktop Experience >> >> >> >> Web: http://xphelpandsupport.mvps.org >> >> Web: http://vistasupport.mvps.org >> >> >> >> The information in this mail/post is supplied "as is". No warranty of >> >> any >> >> kind, either expressed or implied, is made in relation to the >> >> accuracy, >> >> reliability or content of this mail/post. The Author shall not be >> >> liable >> >> for >> >> any direct, indirect, incidental or consequential damages arising out >> >> of >> >> the >> >> use of, or inability to use, information or opinions expressed in this >> >> mail/post.. >> >> >> >> >> >> "hheller" <hheller(a)discussions.microsoft.com> wrote in message >> >> news:40CD8FD5-B453-4293-AE8D-FC5AC8EAFB49(a)microsoft.com... >> >> > Thanks for your quick response. >> >> > >> >> > If I understand correctly, if I can find another PC that uses the >> >> > EFS, >> >> > then >> >> > it should be able to restore my backed up files. Correct? >> >> > >> >> > Obviously, someone wouldn't want to risk messing up their computer >> >> > to >> >> > help >> >> > me decrypt my files. Are there any risks to converting a PC to the >> >> > EFS? >> >> > Is >> >> > it possible to convert an XP Pro machine to use the EFS and then put >> >> > it >> >> > back >> >> > after I decrypt my files? Are there any tools that I can install on >> >> > XP >> >> > Home >> >> > that will allow me to decrypt my backed up files? >> >> > >> >> > Thanks for your help. >> >> > >> >> > Howard. >> >> > >> >> > "John Barnett MVP" wrote: >> >> > >> >> >> As far as I know Encrypted files can be opened/read on another PC >> >> >> or >> >> >> over >> >> >> a >> >> >> network providing you have the password/encryption key, so you >> >> >> should >> >> >> be >> >> >> able to do what you want to do by using another machine; it just >> >> >> needs >> >> >> to >> >> >> be >> >> >> running EFS which, sadly, XP Home doesn't. >> >> >> >> >> >> Take a look at this link which may give you a better idea: >> >> >> http://www.practicalpc.co.uk/computing/windows/xpencrypt1.htm >> >> >> >> >> >> >> >> >> -- >> >> >> >> >> >> -- >> >> >> John Barnett MVP >> >> >> Associate Expert >> >> >> Windows Desktop Experience >> >> >> >> >> >> Web: http://xphelpandsupport.mvps.org >> >> >> Web: http://vistasupport.mvps.org >> >> >> >> >> >> The information in this mail/post is supplied "as is". No warranty >> >> >> of >> >> >> any >> >> >> kind, either expressed or implied, is made in relation to the >> >> >> accuracy, >> >> >> reliability or content of this mail/post. The Author shall not be >> >> >> liable >> >> >> for >> >> >> any direct, indirect, incidental or consequential damages arising >> >> >> out >> >> >> of >> >> >> the >> >> >> use of, or inability to use, information or opinions expressed in >> >> >> this >> >> >> mail/post.. >> >> >> >> >> >> >> >> >> "hheller" <hheller(a)discussions.microsoft.com> wrote in message >> >> >> news:B0C5D317-074B-45EA-A8DD-47AD0EEED4EF(a)microsoft.com... >> >> >> > If I copy the backup file to a different machine running XP Pro, >> >> >> > will >> >> >> > it >> >> >> > be >> >> >> > able to unencrypt the files or does it have to be on an XP Pro >> >> >> > machine >> >> >> > that >> >> >> > is also running the Encrypted File System? >> >> >> > >> >> >> > >> >> >> > >> >> >> > "John Barnett MVP" wrote: >> >> >> > >> >> >> >> XP Home does not have EFS. As the files are 'encrypted' XP home >> >> >> >> cannot >> >> >> >> un-encrypt them. >> >> >> >> >> >> >> >> -- >> >> >> >> >> >> >> >> -- >> >> >> >> John Barnett MVP >> >> >> >> Associate Expert >> >> >> >> Windows Desktop Experience >> >> >> >> >> >> >> >> Web: http://xphelpandsupport.mvps.org >> >> >> >> Web: http://vistasupport.mvps.org >> >> >> >> >> >> >> >> The information in this mail/post is supplied "as is". No >> >> >> >> warranty >> >> >> >> of >> >> >> >> any >> >> >> >> kind, either expressed or implied, is made in relation to the >> >> >> >> accuracy, >> >> >> >> reliability or content of this mail/post. The Author shall not >> >> >> >> be >> >> >> >> liable >> >> >> >> for >> >> >> >> any direct, indirect, incidental or consequential damages >> >> >> >> arising >> >> >> >> out >> >> >> >> of >> >> >> >> the >> >> >> >> use of, or inability to use, information or opinions expressed >> >> >> >> in >> >> >> >> this >> >> >> >> mail/post.. >> >> >> >> >> >> >> >> >> >> >> >> "hheller" <hheller(a)discussions.microsoft.com> wrote in message >> >> >> >> news:035FF69B-C6DF-4D09-974E-832843B575F8(a)microsoft.com... >> >> >> >> > I have backed up my data on an XP Pro machine that has >> >> >> >> > encrypted >> >> >> >> > data >> >> >> >> > (using >> >> >> >> > Windows encrypted file system). My computer died and I'm >> >> >> >> > trying >> >> >> >> > to >> >> >> >> > restore >> >> >> >> > files to a Windows XP Home machine. I get the follownig >> >> >> >> > error: >> >> >> >> > >> >> >> >> > "The target file system does not support some the features of >> >> >> >> > the >> >> >> >> > original >> >> >> >> > file system. Some data may not be restored as a result" >> >> >> >> > >> >> >> >> > How can I get my data restored??? >> >> >> >> > >> >> >> >> > Thanks. >> >> >> >> >> >> >> >> >> |