Windows Update Error 80080005
in [Windows Update]
|
From: PA Bear [MS MVP] on 2 Dec 2009 22:40 Norton (and McAfee) applications are notorious for not uninstalling or upgrading cleanly. Let's start by removing any Norton leftovers: 1. Download the Norton Removal Tool, saving it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe 2. Close all open applications (i.e., anything with an icon on the taskbar). 3. Right-click on the file you saved in #1 above and select Run as Administrator to run the utility. Don't TOUCH your keyboard until the run completes, then reboot. 4. Test. Question: Is the McAfee application named McAfee Security Center or McAfee Internet Security? CptButtBeard wrote: > I have McAfee on my laptop and yes the subscription is current (sometimes > when I turn my computer on McAfee says it isn't working properly, open the > security center to fix, I do so and it's back to normal). I am also using > Mcafee for anti-spyware and as the firewall (along with defender, however > defender cannot "check for new definitions." Wrong place for this but > couldn't hurt to mention."). When I bought the laptop it came > pre-installed > with Norton, it was a one month free trial. I had to call a McAfee > representative to help me completely uninstall the Norton, but this was in > June or July of 08. > > "PA Bear [MS MVP]" wrote: >> What anti-virus application or security suite is installed and is your >> subscription current? What anti-spyware applications (other than >> Defender)? What third-party firewall (if any)? >> >> Has a(another) Norton or McAfee application ever been installed on this >> machine (e.g., a free-trial version that came preinstalled when you >> bought >> it)? >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Client - since 2002 >> www.banthecheck.com >> >> >> CptButtBeard wrote: >>> I am running Vista Home Premium 64-bit. I keep getting this message: >>> >>> "Error(s): >>> Code 80080005 Windows Update encountered an unknown error." >>> >>> I have been getting this for about 2 months and I have ignored it untill >>> now. I think it all started when I tried to update to SP2. >>> >>> Please help!! >> >> .
From: CptButtBeard on 4 Dec 2009 10:50 The McAfee application is the McAfee Security Center. The steps you told me to take with Norton, will that help the Windows Update problem? "PA Bear [MS MVP]" wrote: > Norton (and McAfee) applications are notorious for not uninstalling or > upgrading cleanly. Let's start by removing any Norton leftovers: > > 1. Download the Norton Removal Tool, saving it to your desktop: > ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe > > 2. Close all open applications (i.e., anything with an icon on the taskbar). > > 3. Right-click on the file you saved in #1 above and select Run as > Administrator to run the utility. Don't TOUCH your keyboard until the run > completes, then reboot. > > 4. Test. > > Question: Is the McAfee application named McAfee Security Center or McAfee > Internet Security? > > > CptButtBeard wrote: > > I have McAfee on my laptop and yes the subscription is current (sometimes > > when I turn my computer on McAfee says it isn't working properly, open the > > security center to fix, I do so and it's back to normal). I am also using > > Mcafee for anti-spyware and as the firewall (along with defender, however > > defender cannot "check for new definitions." Wrong place for this but > > couldn't hurt to mention."). When I bought the laptop it came > > pre-installed > > with Norton, it was a one month free trial. I had to call a McAfee > > representative to help me completely uninstall the Norton, but this was in > > June or July of 08. > > > > "PA Bear [MS MVP]" wrote: > >> What anti-virus application or security suite is installed and is your > >> subscription current? What anti-spyware applications (other than > >> Defender)? What third-party firewall (if any)? > >> > >> Has a(another) Norton or McAfee application ever been installed on this > >> machine (e.g., a free-trial version that came preinstalled when you > >> bought > >> it)? > >> -- > >> ~Robear Dyer (PA Bear) > >> MS MVP-IE, Mail, Security, Windows Client - since 2002 > >> www.banthecheck.com > >> > >> > >> CptButtBeard wrote: > >>> I am running Vista Home Premium 64-bit. I keep getting this message: > >>> > >>> "Error(s): > >>> Code 80080005 Windows Update encountered an unknown error." > >>> > >>> I have been getting this for about 2 months and I have ignored it untill > >>> now. I think it all started when I tried to update to SP2. > >>> > >>> Please help!! > >> > >> . > > . >
From: CptButtBeard on 4 Dec 2009 11:24 Ok, I just tried to update again and I got a different error message this time. Code 8024A000. WHat does this mean? "CptButtBeard" wrote: > The McAfee application is the McAfee Security Center. The steps you told me > to take with Norton, will that help the Windows Update problem? > > "PA Bear [MS MVP]" wrote: > > > Norton (and McAfee) applications are notorious for not uninstalling or > > upgrading cleanly. Let's start by removing any Norton leftovers: > > > > 1. Download the Norton Removal Tool, saving it to your desktop: > > ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe > > > > 2. Close all open applications (i.e., anything with an icon on the taskbar). > > > > 3. Right-click on the file you saved in #1 above and select Run as > > Administrator to run the utility. Don't TOUCH your keyboard until the run > > completes, then reboot. > > > > 4. Test. > > > > Question: Is the McAfee application named McAfee Security Center or McAfee > > Internet Security? > > > > > > CptButtBeard wrote: > > > I have McAfee on my laptop and yes the subscription is current (sometimes > > > when I turn my computer on McAfee says it isn't working properly, open the > > > security center to fix, I do so and it's back to normal). I am also using > > > Mcafee for anti-spyware and as the firewall (along with defender, however > > > defender cannot "check for new definitions." Wrong place for this but > > > couldn't hurt to mention."). When I bought the laptop it came > > > pre-installed > > > with Norton, it was a one month free trial. I had to call a McAfee > > > representative to help me completely uninstall the Norton, but this was in > > > June or July of 08. > > > > > > "PA Bear [MS MVP]" wrote: > > >> What anti-virus application or security suite is installed and is your > > >> subscription current? What anti-spyware applications (other than > > >> Defender)? What third-party firewall (if any)? > > >> > > >> Has a(another) Norton or McAfee application ever been installed on this > > >> machine (e.g., a free-trial version that came preinstalled when you > > >> bought > > >> it)? > > >> -- > > >> ~Robear Dyer (PA Bear) > > >> MS MVP-IE, Mail, Security, Windows Client - since 2002 > > >> www.banthecheck.com > > >> > > >> > > >> CptButtBeard wrote: > > >>> I am running Vista Home Premium 64-bit. I keep getting this message: > > >>> > > >>> "Error(s): > > >>> Code 80080005 Windows Update encountered an unknown error." > > >>> > > >>> I have been getting this for about 2 months and I have ignored it untill > > >>> now. I think it all started when I tried to update to SP2. > > >>> > > >>> Please help!! > > >> > > >> . > > > > . > >
From: PA Bear [MS MVP] on 4 Dec 2009 22:09 Did you download/run the Norton Removal Tool & reboot before trying to update again? [yes/no] 8024A000 - WU_E_AU_NOSERVICE The legacy AU client stopped because the sus server has been upgraded Try downloading/installing Windows Update Agent v7.4.7600.266 using the appropriate link on this page: http://support.microsoft.com/kb/946928 1. Download the installer, saving it to your desktop: 2. Close all open applications (i.e., anything with an icon on the taskbar). 3. Right-click on the file you saved in #1 above and select Run as Administrator to run the utility. Don't TOUCH your keyboard until the run completes, then reboot & test. CptButtBeard wrote: > Ok, I just tried to update again and I got a different error message this > time. Code 8024A000. WHat does this mean? > > "CptButtBeard" wrote: >> The McAfee application is the McAfee Security Center. The steps you told >> me >> to take with Norton, will that help the Windows Update problem? >> >> "PA Bear [MS MVP]" wrote: >>> Norton (and McAfee) applications are notorious for not uninstalling or >>> upgrading cleanly. Let's start by removing any Norton leftovers: >>> >>> 1. Download the Norton Removal Tool, saving it to your desktop: >>> ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe >>> >>> 2. Close all open applications (i.e., anything with an icon on the >>> taskbar). >>> >>> 3. Right-click on the file you saved in #1 above and select Run as >>> Administrator to run the utility. Don't TOUCH your keyboard until the >>> run >>> completes, then reboot. >>> >>> 4. Test. >>> >>> Question: Is the McAfee application named McAfee Security Center or >>> McAfee >>> Internet Security? >>> >>> >>> CptButtBeard wrote: >>>> I have McAfee on my laptop and yes the subscription is current >>>> (sometimes >>>> when I turn my computer on McAfee says it isn't working properly, open >>>> the security center to fix, I do so and it's back to normal). I am also >>>> using Mcafee for anti-spyware and as the firewall (along with defender, >>>> however defender cannot "check for new definitions." Wrong place for >>>> this but couldn't hurt to mention."). When I bought the laptop it came >>>> pre-installed >>>> with Norton, it was a one month free trial. I had to call a McAfee >>>> representative to help me completely uninstall the Norton, but this was >>>> in June or July of 08. >>>> >>>> "PA Bear [MS MVP]" wrote: >>>>> What anti-virus application or security suite is installed and is your >>>>> subscription current? What anti-spyware applications (other than >>>>> Defender)? What third-party firewall (if any)? >>>>> >>>>> Has a(another) Norton or McAfee application ever been installed on >>>>> this >>>>> machine (e.g., a free-trial version that came preinstalled when you >>>>> bought >>>>> it)? >>>>> -- >>>>> ~Robear Dyer (PA Bear) >>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>>>> www.banthecheck.com >>>>> >>>>> >>>>> CptButtBeard wrote: >>>>>> I am running Vista Home Premium 64-bit. I keep getting this message: >>>>>> >>>>>> "Error(s): >>>>>> Code 80080005 Windows Update encountered an unknown error." >>>>>> >>>>>> I have been getting this for about 2 months and I have ignored it >>>>>> untill now. I think it all started when I tried to update to SP2. >>>>>> >>>>>> Please help!! >>>>> >>>>> . >>> >>> .
From: CptButtBeard on 6 Dec 2009 02:00 Ok, I downloaded both the Norton removal tool and Windows Update Agent installed and ran them both. Nothing happened after I ran the Norton tool. After I did the Update agent, I tried Windows Update with no success. Now when I click "Check for updates" I ge tthe following dialouge box: "Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer." I restarted and got the same message. No error code or anything else. "PA Bear [MS MVP]" wrote: > Did you download/run the Norton Removal Tool & reboot before trying to > update again? [yes/no] > > 8024A000 - WU_E_AU_NOSERVICE > The legacy AU client stopped because the sus server has been upgraded > > Try downloading/installing Windows Update Agent v7.4.7600.266 using the > appropriate link on this page: http://support.microsoft.com/kb/946928 > > 1. Download the installer, saving it to your desktop: > > 2. Close all open applications (i.e., anything with an icon on the taskbar). > > 3. Right-click on the file you saved in #1 above and select Run as > Administrator to run the utility. Don't TOUCH your keyboard until the run > completes, then reboot & test. > > > CptButtBeard wrote: > > Ok, I just tried to update again and I got a different error message this > > time. Code 8024A000. WHat does this mean? > > > > "CptButtBeard" wrote: > >> The McAfee application is the McAfee Security Center. The steps you told > >> me > >> to take with Norton, will that help the Windows Update problem? > >> > >> "PA Bear [MS MVP]" wrote: > >>> Norton (and McAfee) applications are notorious for not uninstalling or > >>> upgrading cleanly. Let's start by removing any Norton leftovers: > >>> > >>> 1. Download the Norton Removal Tool, saving it to your desktop: > >>> ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe > >>> > >>> 2. Close all open applications (i.e., anything with an icon on the > >>> taskbar). > >>> > >>> 3. Right-click on the file you saved in #1 above and select Run as > >>> Administrator to run the utility. Don't TOUCH your keyboard until the > >>> run > >>> completes, then reboot. > >>> > >>> 4. Test. > >>> > >>> Question: Is the McAfee application named McAfee Security Center or > >>> McAfee > >>> Internet Security? > >>> > >>> > >>> CptButtBeard wrote: > >>>> I have McAfee on my laptop and yes the subscription is current > >>>> (sometimes > >>>> when I turn my computer on McAfee says it isn't working properly, open > >>>> the security center to fix, I do so and it's back to normal). I am also > >>>> using Mcafee for anti-spyware and as the firewall (along with defender, > >>>> however defender cannot "check for new definitions." Wrong place for > >>>> this but couldn't hurt to mention."). When I bought the laptop it came > >>>> pre-installed > >>>> with Norton, it was a one month free trial. I had to call a McAfee > >>>> representative to help me completely uninstall the Norton, but this was > >>>> in June or July of 08. > >>>> > >>>> "PA Bear [MS MVP]" wrote: > >>>>> What anti-virus application or security suite is installed and is your > >>>>> subscription current? What anti-spyware applications (other than > >>>>> Defender)? What third-party firewall (if any)? > >>>>> > >>>>> Has a(another) Norton or McAfee application ever been installed on > >>>>> this > >>>>> machine (e.g., a free-trial version that came preinstalled when you > >>>>> bought > >>>>> it)? > >>>>> -- > >>>>> ~Robear Dyer (PA Bear) > >>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002 > >>>>> www.banthecheck.com > >>>>> > >>>>> > >>>>> CptButtBeard wrote: > >>>>>> I am running Vista Home Premium 64-bit. I keep getting this message: > >>>>>> > >>>>>> "Error(s): > >>>>>> Code 80080005 Windows Update encountered an unknown error." > >>>>>> > >>>>>> I have been getting this for about 2 months and I have ignored it > >>>>>> untill now. I think it all started when I tried to update to SP2. > >>>>>> > >>>>>> Please help!! > >>>>> > >>>>> . > >>> > >>> . > > . >
First
|
Prev
|
Next
|
Last
Pages: 1 2 3 Prev: KB976098 gets into eternal update loop Next: Windows XP Service Pack 3 (KB936929 |