From: KBrown on 15 Mar 2010 11:54 Running Windows XP Pro, SP3 and Office 2007 Ultimate. I have five updates that will not install. I am getting three different error codes. I have searched the web and this message board for a solution to no avail. I have tried installing each one individually, in groups (e.g. Office 2007 group and Windows XP group), as well as trying to install all five together. Regardless, I always get the same error codes on each of these. Below are the updates and the error codes received for each one. Appreciate any help to get over this issue. Windows XP - Microsoft .NET Framework 2.0 Service Pack 2 Security Update for Windows 2000, Windows Server 2003, and Windows XP (KB974417) Error Code: 0x645 Office 2007 - Security Update for Microsoft Office 2007 (KB951550) Error Code: 0x80070663 Office 2007 - Security Update for the 2007 Microsoft Office System (KB951944) Error Code: 0x80070663 Windows XP - Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update for .NET versions 2.0 through 3.5 (KB951847) x86 Error Code: 0x8007064C Office 2007 - The 2007 Microsoft Office Suite Service Pack 2 (SP2) Error Code: 0x80070663
From: PA Bear [MS MVP] on 15 Mar 2010 13:11 For home users, no-charge support is available by calling 1-866-PCSAFETY (and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number (e.g., KB974417). Or you can... Start a free Windows Update support incident request: https://support.microsoft.com/oas/default.aspx?gprid=6527 Customers who experience issues installing Microsoft security updates also can visit the following pages for assistance: https://consumersecuritysupport.microsoft.com/ http://support.microsoft.com/ph/6527#tab3 For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: http://support.microsoft.com/common/international.aspx For enterprise customers, support for security updates is available through your usual support contacts. KBrown wrote: > Running Windows XP Pro, SP3 and Office 2007 Ultimate. > > I have five updates that will not install. I am getting three different > error codes. I have searched the web and this message board for a > solution > to no avail. I have tried installing each one individually, in groups > (e.g. > Office 2007 group and Windows XP group), as well as trying to install all > five together. Regardless, I always get the same error codes on each of > these. Below are the updates and the error codes received for each one. > Appreciate any help to get over this issue. > > Windows XP - Microsoft .NET Framework 2.0 Service Pack 2 Security Update > for > Windows 2000, Windows Server 2003, and Windows XP (KB974417) > > Error Code: 0x645 > > Office 2007 - Security Update for Microsoft Office 2007 (KB951550) > > Error Code: 0x80070663 > > Office 2007 - Security Update for the 2007 Microsoft Office System > (KB951944) > > Error Code: 0x80070663 > > Windows XP - Microsoft .NET Framework 3.5 Service Pack 1 and .NET > Framework > 3.5 Family Update for .NET versions 2.0 through 3.5 (KB951847) x86 > > Error Code: 0x8007064C > > Office 2007 - The 2007 Microsoft Office Suite Service Pack 2 (SP2) > > Error Code: 0x80070663
From: Robert Aldwinckle on 15 Mar 2010 18:03 "KBrown" <KBrown(a)discussions.microsoft.com> wrote in message news:A535CF5B-1575-47DC-984F-4E7704A0DF83(a)microsoft.com... > I have searched the web and this message board for a solution to no avail. Take all of your hex codes and convert them to decimal and then do searches which incorporate each decimal value instead. --- > Running Windows XP Pro, SP3 and Office 2007 Ultimate. > > I have five updates that will not install. I am getting three different > error codes. I have searched the web and this message board for a > solution > to no avail. I have tried installing each one individually, in groups > (e.g. > Office 2007 group and Windows XP group), as well as trying to install all > five together. Regardless, I always get the same error codes on each of > these. Below are the updates and the error codes received for each one. > Appreciate any help to get over this issue. > > Windows XP - Microsoft .NET Framework 2.0 Service Pack 2 Security Update > for > Windows 2000, Windows Server 2003, and Windows XP (KB974417) > > Error Code: 0x645 > > Office 2007 - Security Update for Microsoft Office 2007 (KB951550) > > Error Code: 0x80070663 > > Office 2007 - Security Update for the 2007 Microsoft Office System > (KB951944) > > Error Code: 0x80070663 > > Windows XP - Microsoft .NET Framework 3.5 Service Pack 1 and .NET > Framework > 3.5 Family Update for .NET versions 2.0 through 3.5 (KB951847) x86 > > Error Code: 0x8007064C > > Office 2007 - The 2007 Microsoft Office Suite Service Pack 2 (SP2) > > Error Code: 0x80070663
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