Windows Update Hanging
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From: lypolintan74 on 25 Jun 2010 02:38 "Sharon" wrote: > Hello Gurus, > > I'm using WinXP SP3. > The Windows Update is hanging. > When I tries to open the IE8 to do the Windows Update it hang at the stage > where is writes on screen: > “Checking if your computer has the latest version of Windows updating > software for use with website” and in the status bar is shows 38%. > The Windows XP is licenses and activated correctly. > No events is shown In the Windows Event Viewer. > > Can you help me resolve this issue? > > > ------- > Thanks > Sharon
From: Sharon on 28 Jun 2010 16:19 Thanks a lot. The fix worked perfectly. -- Thanks Sharon "PA Bear [MS MVP]" wrote: > [To keep track of things, it helps immensely if you quote all of the > previous message(s) in your replies to the newsgroup. Thank you.] > > Is Automatic Updates enabled? Has it always been enabled? > > Try... > > How do I reset Windows Update components? > [Access KB971058 via Internet Explorer (32-bit) only; Run the Fix It in > DEFAULT and AGGRESSIVE modes, then reboot] > http://support.microsoft.com/kb/971058 > > > Sharon wrote: > > Yes, it's a new problem for me. the updates was working nicely. > > > > I'm using the Avast Pro anti-virus. And Ad-Aware anti-spyware. > > I'm also using the built-in Windows Firewall. > > I have never used Norton or McAfee application on my PC. > <paste> > PA Bear [MS MVP] wrote: > > Is this a sudden, new problem? > > > > What anti-virus application or security suite is installed and is your > > subscription current? What anti-spyware applications (other than > > Defender)? > > What third-party firewall (if any)? > > > > Has a(another) Norton or McAfee application ever been installed on the > > computer (e.g., a free-trial version that came preinstalled when you > > bought > > it)? > > > > Sharon wrote: > >> I'm using WinXP SP3. > >> The Windows Update is hanging. > >> When I tries to open the IE8 to do the Windows Update it hang at the > >> stage > >> where is writes on screen: > >> “Checking if your computer has the latest version of Windows updating > >> software for use with website” and in the status bar is shows 38%. > >> The Windows XP is licenses and activated correctly. > >> No events is shown In the Windows Event Viewer. > > . >
From: PA Bear [MS MVP] on 28 Jun 2010 16:29
You're welcome & thanks for your feedback. Sharon wrote: > Thanks a lot. > > The fix worked perfectly. > > >> [To keep track of things, it helps immensely if you quote all of the >> previous message(s) in your replies to the newsgroup. Thank you.] >> >> Is Automatic Updates enabled? Has it always been enabled? >> >> Try... >> >> How do I reset Windows Update components? >> [Access KB971058 via Internet Explorer (32-bit) only; Run the Fix It in >> DEFAULT and AGGRESSIVE modes, then reboot] >> http://support.microsoft.com/kb/971058 >> >> >> Sharon wrote: >>> Yes, it's a new problem for me. the updates was working nicely. >>> >>> I'm using the Avast Pro anti-virus. And Ad-Aware anti-spyware. >>> I'm also using the built-in Windows Firewall. >>> I have never used Norton or McAfee application on my PC. >> <paste> >> PA Bear [MS MVP] wrote: >>> Is this a sudden, new problem? >>> >>> What anti-virus application or security suite is installed and is your >>> subscription current? What anti-spyware applications (other than >>> Defender)? >>> What third-party firewall (if any)? >>> >>> Has a(another) Norton or McAfee application ever been installed on the >>> computer (e.g., a free-trial version that came preinstalled when you >>> bought >>> it)? >>> >>> Sharon wrote: >>>> I'm using WinXP SP3. >>>> The Windows Update is hanging. >>>> When I tries to open the IE8 to do the Windows Update it hang at the >>>> stage >>>> where is writes on screen: >>>> “Checking if your computer has the latest version of Windows updating >>>> software for use with website” and in the status bar is shows 38%. >>>> The Windows XP is licenses and activated correctly. >>>> No events is shown In the Windows Event Viewer. >> >> . |