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From: Dracula on 5 Apr 2010 16:41
In my case, it was the antivirus AVG SBS 9.0 with Onlineshield. TY

"MowGreen [MVP]" wrote:

> What is the installed antivirus/security software ?
> Which firewall is being used ?
>
> 0x80246002 INCORRECTFILEHASH The file digest did not match the expected
> value
>
> Go to Start > Run > copy and paste the below into the Open: line
>
> %windir%\windowsupdate.log
> Click OK or press Enter
>
> Please post the last 50 or so lines of the WindowsUpdate.log
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> Steven wrote:
>
> > Help - I am having a signficant problem with windows update.
> > (Running Windows xp with SP2)
> >
> > I am suddenly unable to download or install any updates - both manually and
> > automatically.
> >
> > The cause of these failures appears to be error 0x80246002.
> > Looking at my update history these problems appear to start with this failure:
> > Security Update for Windows Media Player 9 (KB936782) error 0x80246002
> >
> > Error code 0x80246002 for windows update does not seem to be common problem.
> > With only basic computer skills I am at a loss on how to resolve this issue,
> > as I cannot find much material on the internet regarding this error and the
> > steps necessary to fix it....
> >
> > Can anyone help me to resolve this problem?
> >
>
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