From: Steven Kirchubel Steven on 18 May 2010 18:49 This has been happening for quite some time. I have windows office both 2003 and 2007 School edition. These updates keep coming on my computer and fail, this time I only did one and got this code. How to fix, or is this for professional and if so how do I get rid of it?
From: Ǝиçεl on 18 May 2010 19:55 Hello Steven, 0x80070652 - ERROR_INSTALL_ALREADY_RUNNING Error 80070652 means that a previous installation has not been completed successfully. Restarting computer generally fixes this issue. If this doesn't take you anywhere you may proceed with these Windows update troubleshooting steps. Method 1: Check for the updates that have failed to install. While using Windows Update to install this update, get the exact error message by following this step: 1. Open Windows Update by clicking the Start button. In the search box, type Update, and then, in the list of results, click Windows Update. 2. In the left pane, click View update history. 3. Starting from the most recent dates, find an update for Windows that has failed to install, and then double-click the update to view more information. 4. Updates that have failed to install will display Failed under theStatus column. 5. In the Windows Update dialog box, find Error details and review the error code for the failed update. Troubleshoot problems with installing updates http://windows.microsoft.com/en-us/windows-vista/Troubleshoot-problems-with-installing-updates Method 2: Download the stand alone package of the updates that have failed to install. Please make a note of the KB article number for the specific update which was failed. Visit Microsoft download center and download the updates manually from the website. Microsoft download Center: http://www.microsoft.com/downloads/en/default.aspx Enter the KB article number in the search field and download the same. Method 3: Run the installation Once the download completes, click Run to start the installation immediately. If you've saved the download, navigate to the location and run the installation from the source. Refer this post which addresses similar issue and follow the multiple suggestions given. http://social.answers.microsoft.com/Forums/en-US/officeinstall/thread/2338f96c-31a9-4d56-aa87-adc16bb883a6 -=- Please let us know what fixes the problem or if the pяoblem remains Hope this helps, if not wait for more responses, please. -=- Ǝиçεl -=- "Steven Kirchubel" wrote: > This has been happening for quite some time. I have windows office both 2003 > and 2007 School edition. These updates keep coming on my computer and fail, > this time I only did one and got this code. How to fix, or is this for > professional and if so how do I get rid of it?
From: Eddie Bowers [MSFT] on 18 May 2010 20:25 You may want to look at the following registy keys (via regedit) If these keys were not cleared after an install it may appear that the install is still in progress: "HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager" PendingFileRenameOperations "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\ Auto Update" RebootRequired "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\UpdateExeVolatile" -Eddie
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