Windows update keeps installing KB911562 after installing onecare
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From: Lewis Barclay on 4 Apr 2007 05:24 system: windows XP SP2 genuine WIndows live onecare (recent install) Hi, Windows update is continually asking me to install : KB911562. After instasllation it says that is is successfully installed but every time I do a windows update it asks for it to install again. There is nothing in the Event viewer which shoul suggest it di not install correctly. I have tried the following: Downloading and installing in safe mode disabling onecare virus protection and installing Neither fixed the problem. PLEASE HELP - it's really bugging me! I recently removed NAV and added windows live onecare to my PC, this is the only thing I can think might have caused the problem. Thanks, in advance, Lewis
From: Newbie Coder on 4 Apr 2007 09:15 Lewis, There are four things you can try: 1) Install the reditributable & see if that fixes the problem. Here is the download: http://www.microsoft.com/downloads/details.aspx?familyid=2F9E772C-8122-4027-A117-E93227B2C79F&displaylang=en 2) Got to: http://windowsupdate.microsoft.com Click the CUSTOM button Expand the KB911562 & tick the box that says don't show again 3) Download the file as an Automatic Update, click the icon in the system tray which will open the dialog. When it asks for install type, click the CUSTOM button & say don't show this update again 4) If all the above fail then post to the Windows Update newsgroup, available here: microsoft.public.windowsupdate Link: http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsoft.public.windowsupdate&lang=en&cr=US I think you may have posted to this newsgroup already I hope this helps, -- Newbie Coder (It's just a name) "Lewis Barclay" <lewis.barclay(a)googlemail.com> wrote in message news:1175678668.964043.288740(a)y80g2000hsf.googlegroups.com... > system: > windows XP SP2 genuine > WIndows live onecare (recent install) > > Hi, > > Windows update is continually asking me to install : KB911562. > After instasllation it says that is is successfully installed but > every time I do a windows update it asks for it to install again. > There is nothing in the Event viewer which shoul suggest it di not > install correctly. > > I have tried the following: > > Downloading and installing in safe mode > disabling onecare virus protection and installing > > Neither fixed the problem. > > PLEASE HELP - it's really bugging me! > > I recently removed NAV and added windows live onecare to my PC, this > is the only thing I can think might have caused the problem. > > Thanks, in advance, > > > Lewis >
From: usasma on 4 Apr 2007 11:46 Similar thread here: http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsoft.public.windowsxp.newusers&tid=3d457b37-1d34-4718-9016-5d1950ade434&lang=en&cr=US&p=1 There seems to be a lot of this going on today :( - John "Lewis Barclay" wrote: > system: > windows XP SP2 genuine > WIndows live onecare (recent install) > > Hi, > > Windows update is continually asking me to install : KB911562. > After instasllation it says that is is successfully installed but > every time I do a windows update it asks for it to install again. > There is nothing in the Event viewer which shoul suggest it di not > install correctly. > > I have tried the following: > > Downloading and installing in safe mode > disabling onecare virus protection and installing > > Neither fixed the problem. > > PLEASE HELP - it's really bugging me! > > I recently removed NAV and added windows live onecare to my PC, this > is the only thing I can think might have caused the problem. > > Thanks, in advance, > > > Lewis > >
From: usasma on 4 Apr 2007 11:46 Similar threads here: http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsoft.public.windowsxp.newusers&tid=3d457b37-1d34-4718-9016-5d1950ade434&lang=en&cr=US&p=1 http://www.bleepingcomputer.com/forums/topic87278.html There's a lot of this going on today :( - John "Lewis Barclay" wrote: > system: > windows XP SP2 genuine > WIndows live onecare (recent install) > > Hi, > > Windows update is continually asking me to install : KB911562. > After instasllation it says that is is successfully installed but > every time I do a windows update it asks for it to install again. > There is nothing in the Event viewer which shoul suggest it di not > install correctly. > > I have tried the following: > > Downloading and installing in safe mode > disabling onecare virus protection and installing > > Neither fixed the problem. > > PLEASE HELP - it's really bugging me! > > I recently removed NAV and added windows live onecare to my PC, this > is the only thing I can think might have caused the problem. > > Thanks, in advance, > > > Lewis > >
From: Lewis Barclay on 5 Apr 2007 04:51
On 4 Apr, 14:15, "Newbie Coder" <newbieco...(a)spammeplease.com> wrote: > Lewis, > > There are four things you can try: > > 1) Install the reditributable & see if that fixes the problem. Here is the > download: > > http://www.microsoft.com/downloads/details.aspx?familyid=2F9E772C-812... > > 2) Got to:http://windowsupdate.microsoft.com > Click the CUSTOM button > Expand theKB911562& tick the box that says don't show again > > 3) Download the file as an Automatic Update, click the icon in the system > tray which will open the dialog. When it asks for install type, click the > CUSTOM button & say don't show this update again > > 4) If all the above fail then post to the Windows Update newsgroup, > available here: > > microsoft.public.windowsupdate > > Link: > > http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?... > > I think you may have posted to this newsgroup already > > I hope this helps, > > -- > Newbie Coder > (It's just a name) > > "Lewis Barclay" <lewis.barc...(a)googlemail.com> wrote in message > > news:1175678668.964043.288740(a)y80g2000hsf.googlegroups.com... > > > > > system: > > windows XP SP2 genuine > > WIndows live onecare (recent install) > > > Hi, > > > Windows update is continually asking me to install :KB911562. > >Afterinstasllation it says that is is successfully installed but > > every time I do a windows update it asks for it to install again. > > There is nothing in the Event viewer which shoul suggest it di not > > install correctly. > > > I have tried the following: > > > Downloading andinstallingin safe mode > > disabling onecare virus protection andinstalling > > > Neither fixed the problem. > > > PLEASE HELP - it's really bugging me! > > > I recently removed NAV and added windows live onecare to my PC, this > > is the only thing I can think might have caused the problem. > > > Thanks, in advance, > > > Lewis- Hide quoted text - > > - Show quoted text - Hey Newb's Thanks for the respone! I'd tried the first thing you suggested, but am trying out the others ... I'm also noticing some strange behaviour with the upodate service, ( wuauclt.exe ) get some really high CPU usage through svchost needing me to end the process. I'm a little worried that it's a spyware ... this would be a little annoying as i only just replaced NAV2006 with Onecare two days ago. Lewis |