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From: Rob Graham on 16 Mar 2010 12:20
I'm finding that Security Update for SQL Server 2005 Service Pack 3
(KB970892) never gets installed, but I don't know why. It just says it
can't install it. Whether this really matters or not I don't know but
it's a pain having this constantly reminding me to let it do something
that it can't or won't do.

What's the answer?

Rob Graham
From: C on 16 Mar 2010 12:41
Rob Graham wrote:
> I'm finding that Security Update for SQL Server 2005 Service Pack 3
> (KB970892) never gets installed, but I don't know why. It just says it
> can't install it. Whether this really matters or not I don't know but
> it's a pain having this constantly reminding me to let it do something
> that it can't or won't do.
>
> What's the answer?
>
> Rob Graham

Try disabling your anti virus real time protection before attempting the
update again. Once it finishes installing, re-enable the AV.

--
C
From: PA Bear [MS MVP] on 16 Mar 2010 13:14
See the "How to obtain help" section of
http://support.microsoft.com/kb/970892

For home users, no-charge support is available by calling 1-866-PCSAFETY
(and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in
Canada or by contacting your local Microsoft subsidiary. There is no-charge
for support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB970892).

Or you can...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Customers who experience issues installing Microsoft security updates also
can visit the following pages for assistance:
https://consumersecuritysupport.microsoft.com/
http://support.microsoft.com/ph/6527#tab3

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.

Rob Graham wrote:
> I'm finding that Security Update for SQL Server 2005 Service Pack 3
> (KB970892) never gets installed, but I don't know why. It just says it
> can't install it. Whether this really matters or not I don't know but
> it's a pain having this constantly reminding me to let it do something
> that it can't or won't do.
>
> What's the answer?
>
> Rob Graham

From: Rob Graham on 17 Mar 2010 11:04
On 16/03/2010 16:41, C wrote:
> Rob Graham wrote:
>> I'm finding that Security Update for SQL Server 2005 Service Pack 3
>> (KB970892) never gets installed, but I don't know why. It just says it
>> can't install it. Whether this really matters or not I don't know but
>> it's a pain having this constantly reminding me to let it do something
>> that it can't or won't do.
>>
>> What's the answer?
>>
>> Rob Graham
>
> Try disabling your anti virus real time protection before attempting the
> update again. Once it finishes installing, re-enable the AV.
>

Doesn't work, I regret to say!
From: Donald Anadell on 17 Mar 2010 11:29

"Rob Graham" <rttgraham(a)btinternet.com> wrote in message
news:Ptmdnd7zUtAUcj3WnZ2dnUVZ8qdi4p2d(a)bt.com...
> On 16/03/2010 16:41, C wrote:
>> Rob Graham wrote:
>>> I'm finding that Security Update for SQL Server 2005 Service Pack 3
>>> (KB970892) never gets installed, but I don't know why. It just says it
>>> can't install it. Whether this really matters or not I don't know but
>>> it's a pain having this constantly reminding me to let it do something
>>> that it can't or won't do.
>>>
>>> What's the answer?
>>>
>>> Rob Graham
>>
>> Try disabling your anti virus real time protection before attempting the
>> update again. Once it finishes installing, re-enable the AV.
>>
>
> Doesn't work, I regret to say!

See the following for a possible solution:
http://social.msdn.microsoft.com/Forums/en/sqlexpress/thread/bad23a21-2009-46ad-b4d8-1c4fcd796050

Good luck,

Donald Anadell



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