WindowsUpdate_80070005 WindowsUpdate

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From: antioch on 13 Jan 2008 08:22

From: OlsBean on 13 Jan 2008 09:06

"antioch" wrote:

>
> "OlsBean" <OlsBean(a)discussions.microsoft.com> wrote in message
> news:ECEDF31B-C22F-4272-A1BE-CBBFD56206C1(a)microsoft.com...
> > Running Vista X64 Ultimate
> >
> > I've searched and searched and none of the relevant threads found have
> > provided a solution to the error I have.
> >
> > This started this morning after Office 2007 SP1 was automatically
> > installed,
> > now every time I run windows update and click check for updated I get the
> > following error;
> >
> > ##############################
> >
> > Windows could not search for new updates
> >
> > Error(s) found:
> > Code 80070005
> >
> > ##############################
> >
> > I've tried purging the SoftwareDistribution directory as per the
> > instructions and this has not fixed the issue.
>
>
> Do you mean the threads here -
> http://www.google.co.uk/search?hl=en&q=Code+80070005&btnG=Google+Search&meta=
>
> Also, have you tried a search for this error code in the web interface
> discussion group you are using - there were probs with this code in
> December.
>
> Rgds
> Antioch
>
>
>
>

I've searched both here and Google, the answers I have found have not solved
the issue. I've stopped the update service, renamed the SoftwareDistribution,
restarted the service rebooted, the SoftwareDistribution directory is
recreated but still I get the error.

My issue is not related to a specific failed download (as per the Windows
defender or HP driver threads), so I can't manually download an update.

I've also run the command fsutil resource setautoreset true C:\ which made
no difference.

Checked that the update service is running under the local account, it is.

I tired all this before posting here, I even went to email MS however they
want £45 for that as my O/S was installed more that 90 days ago, a price I
can't justify, so here I am....

So I still have the issue, thank you.

From: antioch on 13 Jan 2008 10:46

"OlsBean" <OlsBean(a)discussions.microsoft.com> wrote in message
news:686CD229-DEF7-4DC3-8005-9B7A34CA449A(a)microsoft.com...
>
>
> "antioch" wrote:
>
>>
>> "OlsBean" <OlsBean(a)discussions.microsoft.com> wrote in message
>> news:ECEDF31B-C22F-4272-A1BE-CBBFD56206C1(a)microsoft.com...
>> > Running Vista X64 Ultimate
>> >
>> > I've searched and searched and none of the relevant threads found have
>> > provided a solution to the error I have.
>> >
>> > This started this morning after Office 2007 SP1 was automatically
>> > installed,
>> > now every time I run windows update and click check for updated I get
>> > the
>> > following error;
>> >
>> > ##############################
>> >
>> > Windows could not search for new updates
>> >
>> > Error(s) found:
>> > Code 80070005
>> >
>> > ##############################
>> >
>> > I've tried purging the SoftwareDistribution directory as per the
>> > instructions and this has not fixed the issue.
>>
>>
>> Do you mean the threads here -
>> http://www.google.co.uk/search?hl=en&q=Code+80070005&btnG=Google+Search&meta=
>>
>> Also, have you tried a search for this error code in the web interface
>> discussion group you are using - there were probs with this code in
>> December.
>>
>> Rgds
>> Antioch
>>
>>
>>
>>
>
> I've searched both here and Google, the answers I have found have not
> solved
> the issue. I've stopped the update service, renamed the
> SoftwareDistribution,
> restarted the service rebooted, the SoftwareDistribution directory is
> recreated but still I get the error.
>
> My issue is not related to a specific failed download (as per the Windows
> defender or HP driver threads), so I can't manually download an update.
>
> I've also run the command fsutil resource setautoreset true C:\ which
> made
> no difference.
>
> Checked that the update service is running under the local account, it is.
>
> I tired all this before posting here, I even went to email MS however they
> want �45 for that as my O/S was installed more that 90 days ago, a price I
> can't justify, so here I am....
>
> So I still have the issue, thank you.

Sorry to hear that - you say you cannot do 'manual' - but are you being
offered any updates via the yellow shield? - what were the last
security/critical updates that you were able to install - have you removed
the SP1 for Office 2007? to see if that solves your problem.
What about System Restore?
Apart from the above straws to clutch at I can think of nothing else.
Just keep a watch on your thread - I would have thought others would have
come up with possible solutions.
Good luck
Rgds
Antioch

From: Robert Aldwinckle on 13 Jan 2008 13:50

"OlsBean" <OlsBean(a)discussions.microsoft.com> wrote in message
news:ECEDF31B-C22F-4272-A1BE-CBBFD56206C1(a)microsoft.com...
> Running Vista X64 Ultimate
>
> I've searched and searched and none of the relevant threads found have
> provided a solution to the error I have.

<repost date="Sept 7, 2007">
If the log(s) (including the Event log) aren't giving you enough clues
about what your symptom means you could try running ProcMon
to supplement them.

</repost>

BTW I am surprised that searches for this common code aren't giving
better results on Google Groups. E.g. this search which was to have
demonstrated how to avoid a possible mistake of searching for only unprefixed
hex codes (e.g. you never mentioned 0x80070005 in your post)
and not filtering for threads with answers or helpful threads, didn't show
what I was expecting it could:

(0x80070005 OR 80070005) (MSFT OR MVP) group:microsoft.*

E.g. I had to add an extra expression to find what I wanted and even
then none of the hits mentioned ProcMon, only FileMon.

http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/385c9dec95e58f01/c75626350e87e559?lnk=st&q=(filemon+OR+procmon)+(0x80070005+OR+80070005)++(MSFT+OR+MVP)++group%3Amicrosoft.*#c75626350e87e559

(Google Groups search for
(filemon OR procmon) (0x80070005 OR 80070005) (MSFT OR MVP) group:microsoft.*
- sorted by date to try to capture current thinking
)

That post is now over a year old. High time for rediscovery.

BTW the web interface still has it and (to my surprise)
it has even been voted on so it could at least be found more
easily by using that facility's Threads with helpful posts filter.
Admittedly it does help to know about FileMon as a search term... ; )

FYI the excerpt from your log is not helpful because it does not show
the context of the code that you are reporting.

Good luck

Robert Aldwinckle
---

From: OlsBean on 13 Jan 2008 15:32

"Robert Aldwinckle" wrote:

> "OlsBean" <OlsBean(a)discussions.microsoft.com> wrote in message
> news:ECEDF31B-C22F-4272-A1BE-CBBFD56206C1(a)microsoft.com...
> > Running Vista X64 Ultimate
> >
> > I've searched and searched and none of the relevant threads found have
> > provided a solution to the error I have.
>
>
> <repost date="Sept 7, 2007">
> If the log(s) (including the Event log) aren't giving you enough clues
> about what your symptom means you could try running ProcMon
> to supplement them.
>
>
> </repost>
>
>
> BTW I am surprised that searches for this common code aren't giving
> better results on Google Groups. E.g. this search which was to have
> demonstrated how to avoid a possible mistake of searching for only unprefixed
> hex codes (e.g. you never mentioned 0x80070005 in your post)
> and not filtering for threads with answers or helpful threads, didn't show
> what I was expecting it could:
>
> (0x80070005 OR 80070005) (MSFT OR MVP) group:microsoft.*
>
>
> E.g. I had to add an extra expression to find what I wanted and even
> then none of the hits mentioned ProcMon, only FileMon.
>
> http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/385c9dec95e58f01/c75626350e87e559?lnk=st&q=(filemon+OR+procmon)+(0x80070005+OR+80070005)++(MSFT+OR+MVP)++group%3Amicrosoft.*#c75626350e87e559
>
> (Google Groups search for
> (filemon OR procmon) (0x80070005 OR 80070005) (MSFT OR MVP) group:microsoft.*
> - sorted by date to try to capture current thinking
> )
>
> That post is now over a year old. High time for rediscovery.
>
> BTW the web interface still has it and (to my surprise)
> it has even been voted on so it could at least be found more
> easily by using that facility's Threads with helpful posts filter.
> Admittedly it does help to know about FileMon as a search term... ; )
>
>
> FYI the excerpt from your log is not helpful because it does not show
> the context of the code that you are reporting.
>
>
> Good luck
>
> Robert Aldwinckle
> ---
>
>
>

Thank you, the only access denied process I could find while WU was running
is the following;

########################
Sequence: 18002
Date & Time: 13/01/2008 20:04:51
Event Class: Registry
Operation: RegOpenKey
Result: ACCESS DENIED
Path: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based
Servicing\Packages\Package_1_for_KB905866~31bf3856ad364e35~amd64~~6.0.13.0
TID: 3956
Duration: 0.0000096
Desired Access: Read/Write
####################

Not sure how to fix this, not sure if it gives anyone else an insight.

TIA

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