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From: BurkeF on 23 Jan 2010 12:48
My Word 2000 won't open. Generic error message: "Microsoft Word for Windows
has encountered a problem and needs to close. We are sorry for the
inconvenience.". I don't understand the technical info that the error
message collected.

I've uninstall Office 2000 and reloaded it and it still doesn't want to
open. I only use my pc for simple stuff so don't want to buy a new PC to
upgrade to Window 7. Thanks for any help.

--
Burke
From: Michael on 23 Jan 2010 15:42
"BurkeF" <BurkeF(a)discussions.microsoft.com> wrote in message
news:910D2C01-E1CD-40C9-9F9C-FD11F3F37EC3(a)microsoft.com...
> My Word 2000 won't open. Generic error message: "Microsoft Word for
> Windows
> has encountered a problem and needs to close. We are sorry for the
> inconvenience.". I don't understand the technical info that the error
> message collected.
>
> I've uninstall Office 2000 and reloaded it and it still doesn't want to
> open. I only use my pc for simple stuff so don't want to buy a new PC to
> upgrade to Window 7. Thanks for any help.
>
> --
> Burke

You may not understand the technical info, but others here may. Post it.

From: macropod on 23 Jan 2010 21:56
Hi BurkeF,

Try the approaches suggested here:
http://lounge.windowssecrets.com/index.php?showtopic=197827
http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm and
http://support.microsoft.com/kb/921541
for various series of troubleshooting steps that will help you track down (and hopefully solve) the problem.


--
Cheers
macropod
[Microsoft MVP - Word]


"BurkeF" <BurkeF(a)discussions.microsoft.com> wrote in message news:910D2C01-E1CD-40C9-9F9C-FD11F3F37EC3(a)microsoft.com...
> My Word 2000 won't open. Generic error message: "Microsoft Word for Windows
> has encountered a problem and needs to close. We are sorry for the
> inconvenience.". I don't understand the technical info that the error
> message collected.
>
> I've uninstall Office 2000 and reloaded it and it still doesn't want to
> open. I only use my pc for simple stuff so don't want to buy a new PC to
> upgrade to Window 7. Thanks for any help.
>
> --
> Burke
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