From: Gordon Filby on
On 25.05.2010 13:34, Graham Mayor wrote:
> Re-installing rarely achieves anything useful as the core program is rarely
> the issue. It is almost invariably user settings in files and the registry
> that screw things up.
> You could start by renaming the normal template, temporarily removing any
> add-ins, re-install the printer driver, but you may have to delete or rename
> the data key in the registry to fix it. If you don't feel confident about
> manually deleting the data key then copy and paste the following three lines
> to Notepad (the second line is empty) and save as datadelete.reg. Then, with
> Word and Outlook closed, from Windows Explorer right click that file and
> select 'merge' .
>
> Windows Registry Editor Version 5.00
>
> [-HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Data]
>
> If while testing the program crashes then start again with
> http://www.gmayor.com/what_to_do_when_word_crashes.htm


Hallo,

Thanks for the tip - delete DATA

Worked fine and apparently (it's early days) nothing important lost!

Many thanks for your advice - it ended 3 weeks of frustration!

Gordon Filby
From: Graham Mayor on
You are welcome :)

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>


"Gordon Filby" <filby(a)innovedit.com> wrote in message
news:uQoOtPD$KHA.1892(a)TK2MSFTNGP05.phx.gbl...
> On 25.05.2010 13:34, Graham Mayor wrote:
>> Re-installing rarely achieves anything useful as the core program is
>> rarely
>> the issue. It is almost invariably user settings in files and the
>> registry
>> that screw things up.
>> You could start by renaming the normal template, temporarily removing any
>> add-ins, re-install the printer driver, but you may have to delete or
>> rename
>> the data key in the registry to fix it. If you don't feel confident about
>> manually deleting the data key then copy and paste the following three
>> lines
>> to Notepad (the second line is empty) and save as datadelete.reg. Then,
>> with
>> Word and Outlook closed, from Windows Explorer right click that file and
>> select 'merge' .
>>
>> Windows Registry Editor Version 5.00
>>
>> [-HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Data]
>>
>> If while testing the program crashes then start again with
>> http://www.gmayor.com/what_to_do_when_word_crashes.htm
>
>
> Hallo,
>
> Thanks for the tip - delete DATA
>
> Worked fine and apparently (it's early days) nothing important lost!
>
> Many thanks for your advice - it ended 3 weeks of frustration!
>
> Gordon Filby