From: Gordon Filby on 25 May 2010 13:58 On 25.05.2010 13:34, Graham Mayor wrote: > Re-installing rarely achieves anything useful as the core program is rarely > the issue. It is almost invariably user settings in files and the registry > that screw things up. > You could start by renaming the normal template, temporarily removing any > add-ins, re-install the printer driver, but you may have to delete or rename > the data key in the registry to fix it. If you don't feel confident about > manually deleting the data key then copy and paste the following three lines > to Notepad (the second line is empty) and save as datadelete.reg. Then, with > Word and Outlook closed, from Windows Explorer right click that file and > select 'merge' . > > Windows Registry Editor Version 5.00 > > [-HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Data] > > If while testing the program crashes then start again with > http://www.gmayor.com/what_to_do_when_word_crashes.htm Hallo, Thanks for the tip - delete DATA Worked fine and apparently (it's early days) nothing important lost! Many thanks for your advice - it ended 3 weeks of frustration! Gordon Filby
From: Graham Mayor on 26 May 2010 00:50 You are welcome :) -- <>>< ><<> ><<> <>>< ><<> <>>< <>><<> Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org <>>< ><<> ><<> <>>< ><<> <>>< <>><<> "Gordon Filby" <filby(a)innovedit.com> wrote in message news:uQoOtPD$KHA.1892(a)TK2MSFTNGP05.phx.gbl... > On 25.05.2010 13:34, Graham Mayor wrote: >> Re-installing rarely achieves anything useful as the core program is >> rarely >> the issue. It is almost invariably user settings in files and the >> registry >> that screw things up. >> You could start by renaming the normal template, temporarily removing any >> add-ins, re-install the printer driver, but you may have to delete or >> rename >> the data key in the registry to fix it. If you don't feel confident about >> manually deleting the data key then copy and paste the following three >> lines >> to Notepad (the second line is empty) and save as datadelete.reg. Then, >> with >> Word and Outlook closed, from Windows Explorer right click that file and >> select 'merge' . >> >> Windows Registry Editor Version 5.00 >> >> [-HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Data] >> >> If while testing the program crashes then start again with >> http://www.gmayor.com/what_to_do_when_word_crashes.htm > > > Hallo, > > Thanks for the tip - delete DATA > > Worked fine and apparently (it's early days) nothing important lost! > > Many thanks for your advice - it ended 3 weeks of frustration! > > Gordon Filby
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