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From: Dan Godfrey on 13 Jan 2010 15:57
Posting on behalf of my brother, he is using Word 2007 and is having an issue
that when he opens it up, all the toolbars that are normally there are
present, however they have no icons.

For example he can click the blank square where the B for bold should be
and it works fine, however the B is not there, the same goes for every Icon
on the toolbars, he has the dropdown list for font size, but not Icon saying
Size etc. Since he doesn't know all of the icons on all the toolbars off by
heart he is struggling to use the program now.

I wondered if this could be an issue with the Office/Word Icon Cache, but I
don't have a clue about how to fix it if it is.
From: Peter T. Daniels on 13 Jan 2010 16:34
Have you tried Restarting the computer? Maybe it just needs a little
nudge.

On Jan 13, 3:57 pm, Dan Godfrey <DanGodf...(a)discussions.microsoft.com>
wrote:
> Posting on behalf of my brother, he is using Word 2007 and is having an issue
> that when he opens it up, all the toolbars that are normally there are
> present, however they have no icons.
>
> For example he can click the blank square where the B  for bold should be
> and it works fine, however the B is not there, the same goes for every Icon
> on the toolbars, he has the dropdown list for font size, but not Icon saying
> Size etc. Since he doesn't know all of the icons on all the toolbars off by
> heart he is struggling to use the program now.
>
> I wondered if this could be an issue with the Office/Word Icon Cache, but I
> don't have a clue about how to fix it if it is.

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