Word cannot start the converter mswrd632.wpc
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From: Graham Mayor on 16 Dec 2009 03:47 You could add it and then create the described entry. Have you tried simply uninstalling the 973904 update? This will also put back the older mswrd632.wpc file that the update replaced. -- <>>< ><<> ><<> <>>< ><<> <>>< <>><<> Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org <>>< ><<> ><<> <>>< ><<> <>>< <>><<> "Derek" <user(a)msgroups.net/> wrote in message news:etml%23KifKHA.1596(a)TK2MSFTNGP06.phx.gbl... >I tried to edit the registry as described under 973904 but there is not a >\wordpad directory under applets. > > --- > frmsrcurl: > http://msgroups.net/microsoft.public.word.newusers/Word-cannot-start-the-converter-mswrd632.wpc
From: Doug Robbins - Word MVP on 16 Dec 2009 05:23 Remove the security update (MS09-073) that caused the problem. -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP, originally posted via msnews.microsoft.com "InfinitiDC" <InfinitiDC(a)discussions.microsoft.com> wrote in message news:5E1271FD-809D-4ADC-9823-32003BB4C1C2(a)microsoft.com... > Thanks for the advice. > However, I did not have wordpad in the subdirectory-any other > suggestions? > > "Jay Freedman" wrote: > >> Sesquipedalian Sam wrote: >> > On Mon, 14 Dec 2009 09:53:10 -0000, "Terry Farrell" >> > <terryfarrell(a)msn.com> wrote: >> > >> >> See >> >> http://blogs.technet.com/wordonenotesupport/archive/2009/12/10/when-opening-the-word-document-users-are-getting-error-word-cannot-start-the-convertor-mswrd632-wpc-or-cannot-load-word-for-windows-6-0-files.aspx >> > >> > This article asks me to make a Registry change. I'd really rather not >> > do that. Is there any other fix? >> > >> > This article says it may be caused by a security update. I suggest >> > MSFT needs to send out another update to fix the update. And then >> > actually do a little testing BEFORE they ship the updates. This is the >> > second time in a year or so that an update broke something that I know >> > of. >> > >> > The error only seems to happen when I open a .doc document. I'm >> > running Office 2007. >> >> Sam, did you read the KnowledgeBase article linked from that page? This >> isn't an error, it's deliberate; Microsoft wants to prevent you from >> using >> the old WordPad converter because it isn't secure. The registry change is >> intended for administrators who consider using the converter more >> important >> than closing the security hole, at least temporarily. Also, because it's >> a >> deliberate change, there is never going to be "another fix" for the >> security >> update. >> >> But your problem is a bit different from what the articles describe. >> You're >> trying to open a .doc file in Word 2007, which should have nothing to do >> with WordPad or the old converter. What's happened is that Windows has >> associated the .doc extension with WordPad instead of Word. If the >> security >> patch hadn't been applied, the document would have opened in WordPad >> (which >> can also read the .doc format), and you would have been complaining about >> that instead. ;-) >> >> Run the winword /r command as described in >> http://www.word.mvps.org/FAQs/AppErrors/ReRegisterWord.htm and see if >> that >> fixes the problem. >> >> -- >> Regards, >> Jay Freedman >> Microsoft Word MVP FAQ: http://word.mvps.org >> Email cannot be acknowledged; please post all follow-ups to the newsgroup >> so >> all may benefit. >> >> >> . >>
From: Terry Farrell on 16 Dec 2009 07:29 That was the very first help I sent them too. So surely they have followed and uninstalled it already? Terry "Doug Robbins - Word MVP" <dkr(a)REMOVECAPSmvps.org> wrote in message news:ADA5CA69-9902-47C1-8076-B8627D269507(a)microsoft.com... > Remove the security update (MS09-073) that caused the problem. > > -- > Hope this helps. > > Please reply to the newsgroup unless you wish to avail yourself of my > services on a paid consulting basis. > > Doug Robbins - Word MVP, originally posted via msnews.microsoft.com > > "InfinitiDC" <InfinitiDC(a)discussions.microsoft.com> wrote in message > news:5E1271FD-809D-4ADC-9823-32003BB4C1C2(a)microsoft.com... >> Thanks for the advice. >> However, I did not have wordpad in the subdirectory-any other >> suggestions? >> >> "Jay Freedman" wrote: >> >>> Sesquipedalian Sam wrote: >>> > On Mon, 14 Dec 2009 09:53:10 -0000, "Terry Farrell" >>> > <terryfarrell(a)msn.com> wrote: >>> > >>> >> See >>> >> http://blogs.technet.com/wordonenotesupport/archive/2009/12/10/when-opening-the-word-document-users-are-getting-error-word-cannot-start-the-convertor-mswrd632-wpc-or-cannot-load-word-for-windows-6-0-files.aspx >>> > >>> > This article asks me to make a Registry change. I'd really rather not >>> > do that. Is there any other fix? >>> > >>> > This article says it may be caused by a security update. I suggest >>> > MSFT needs to send out another update to fix the update. And then >>> > actually do a little testing BEFORE they ship the updates. This is the >>> > second time in a year or so that an update broke something that I know >>> > of. >>> > >>> > The error only seems to happen when I open a .doc document. I'm >>> > running Office 2007. >>> >>> Sam, did you read the KnowledgeBase article linked from that page? This >>> isn't an error, it's deliberate; Microsoft wants to prevent you from >>> using >>> the old WordPad converter because it isn't secure. The registry change >>> is >>> intended for administrators who consider using the converter more >>> important >>> than closing the security hole, at least temporarily. Also, because it's >>> a >>> deliberate change, there is never going to be "another fix" for the >>> security >>> update. >>> >>> But your problem is a bit different from what the articles describe. >>> You're >>> trying to open a .doc file in Word 2007, which should have nothing to do >>> with WordPad or the old converter. What's happened is that Windows has >>> associated the .doc extension with WordPad instead of Word. If the >>> security >>> patch hadn't been applied, the document would have opened in WordPad >>> (which >>> can also read the .doc format), and you would have been complaining >>> about >>> that instead. ;-) >>> >>> Run the winword /r command as described in >>> http://www.word.mvps.org/FAQs/AppErrors/ReRegisterWord.htm and see if >>> that >>> fixes the problem. >>> >>> -- >>> Regards, >>> Jay Freedman >>> Microsoft Word MVP FAQ: http://word.mvps.org >>> Email cannot be acknowledged; please post all follow-ups to the >>> newsgroup so >>> all may benefit. >>> >>> >>> . >>>
From: Derek on 16 Dec 2009 09:15 Thanks, Graham. I added the wordpad directory as you suggested and the entry as described in 973904. I can now mailmerge correctly from Outlook. --- frmsrcurl: http://msgroups.net/microsoft.public.word.newusers/Word-cannot-start-the-converter-mswrd632.wpc
From: Josh on 16 Dec 2009 10:46
Doug, I have removed KB973904 which you requested and still having the issue. I cannot open a 97-2003 file in my office 2007. I can though go file, open and choose recover text from any file and it will open but adds a bunch of characters. I even tried open office which someone requested might work but it didn't. I did not have the registry entry. HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion \Applets\Wordpad I did create it and changed it from 0 to 1 and it would open but with alot of characters added to make it really non readable. I even tried winword /r and still no luck. Has there been a fix for this???????????????? "Doug Robbins - Word MVP" wrote: > Remove the security update (MS09-073) that caused the problem. > > -- > Hope this helps. > > Please reply to the newsgroup unless you wish to avail yourself of my > services on a paid consulting basis. > > Doug Robbins - Word MVP, originally posted via msnews.microsoft.com > > "InfinitiDC" <InfinitiDC(a)discussions.microsoft.com> wrote in message > news:5E1271FD-809D-4ADC-9823-32003BB4C1C2(a)microsoft.com... > > Thanks for the advice. > > However, I did not have wordpad in the subdirectory-any other > > suggestions? > > > > "Jay Freedman" wrote: > > > >> Sesquipedalian Sam wrote: > >> > On Mon, 14 Dec 2009 09:53:10 -0000, "Terry Farrell" > >> > <terryfarrell(a)msn.com> wrote: > >> > > >> >> See > >> >> http://blogs.technet.com/wordonenotesupport/archive/2009/12/10/when-opening-the-word-document-users-are-getting-error-word-cannot-start-the-convertor-mswrd632-wpc-or-cannot-load-word-for-windows-6-0-files.aspx > >> > > >> > This article asks me to make a Registry change. I'd really rather not > >> > do that. Is there any other fix? > >> > > >> > This article says it may be caused by a security update. I suggest > >> > MSFT needs to send out another update to fix the update. And then > >> > actually do a little testing BEFORE they ship the updates. This is the > >> > second time in a year or so that an update broke something that I know > >> > of. > >> > > >> > The error only seems to happen when I open a .doc document. I'm > >> > running Office 2007. > >> > >> Sam, did you read the KnowledgeBase article linked from that page? This > >> isn't an error, it's deliberate; Microsoft wants to prevent you from > >> using > >> the old WordPad converter because it isn't secure. The registry change is > >> intended for administrators who consider using the converter more > >> important > >> than closing the security hole, at least temporarily. Also, because it's > >> a > >> deliberate change, there is never going to be "another fix" for the > >> security > >> update. > >> > >> But your problem is a bit different from what the articles describe. > >> You're > >> trying to open a .doc file in Word 2007, which should have nothing to do > >> with WordPad or the old converter. What's happened is that Windows has > >> associated the .doc extension with WordPad instead of Word. If the > >> security > >> patch hadn't been applied, the document would have opened in WordPad > >> (which > >> can also read the .doc format), and you would have been complaining about > >> that instead. ;-) > >> > >> Run the winword /r command as described in > >> http://www.word.mvps.org/FAQs/AppErrors/ReRegisterWord.htm and see if > >> that > >> fixes the problem. > >> > >> -- > >> Regards, > >> Jay Freedman > >> Microsoft Word MVP FAQ: http://word.mvps.org > >> Email cannot be acknowledged; please post all follow-ups to the newsgroup > >> so > >> all may benefit. > >> > >> > >> . > >> |