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From: John A on 4 May 2010 00:25
I got help via microsoft on line help system, but that didn't resolve it.

I tried a few things myself and I finally resolved it by unchecking "Show
preview handlers in preview pane" in Control Panel / Folder Options / View.
There is clearly a conflict between the Word preview handler and Word. I
note that this also happens with Word 2010 beta

"Chelle" wrote:

> I have the exact same problem! And geeeeez!!!! this poor guy John posted this
> in jan and no bloody body has even bothered to reply!!!! Can't anyone reply
> please???????????
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