XP 64-bit not recognizing USB devices
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From: Dan Rogers on 2 Dec 2009 13:16 I did a clean install of XP 64-bit on a Dell 9150 which is a 2.8 GHz Pentium-D based machine. The machine has 5 rear and 2 front panel USB ports. When I plug in a USB device (flash drive, USB-CD) on the running machine nothing happens in terms of recognizing the device. If I boot the machine with the device already plugged in it is recognized and usable. There is nothing in Device Manager that indicates a problem -- it lists "Generic USB Hub", 4 instances of "USB Universal Host Controller", "USB2 Enhanced Host Controller", "USB Composite Device", and 5 instances of "USB Root Hub." All are indicated as working properly. I'm looking for a tip as to how I can repair this problem. DR
From: Rich Barry on 2 Dec 2009 14:13 Dan, have you tried Add Hardware in Control Panel? Check out this MS Article and troubleshooting guide. http://support.microsoft.com/kb/314634 http://www.usbman.com/WinME%20USB%20Guide.htm "Dan Rogers" <dr(a)dr.net> wrote in message news:uvTZlu3cKHA.5524(a)TK2MSFTNGP05.phx.gbl... >I did a clean install of XP 64-bit on a Dell 9150 which is a 2.8 GHz >Pentium-D based machine. The machine has 5 rear and 2 front panel USB >ports. When I plug in a USB device (flash drive, USB-CD) on the running >machine nothing happens in terms of recognizing the device. If I boot the >machine with the device already plugged in it is recognized and usable. >There is nothing in Device Manager that indicates a problem -- it lists >"Generic USB Hub", 4 instances of "USB Universal Host Controller", "USB2 >Enhanced Host Controller", "USB Composite Device", and 5 instances of "USB >Root Hub." All are indicated as working properly. I'm looking for a tip >as to how I can repair this problem. > > DR >
From: Dan Rogers on 3 Dec 2009 10:16 Rich, Thanks for the response but unfortunately these suggestions did not change anything. I am an MSDN subscriber so I have started the process of using one of my incident reports to get help. DR "Rich Barry" <rbarry(a)socal.rr.com> wrote in message news:uG4xPO4cKHA.1596(a)TK2MSFTNGP06.phx.gbl... > Dan, have you tried Add Hardware in Control Panel? Check out this MS > Article and troubleshooting guide. > http://support.microsoft.com/kb/314634 > > http://www.usbman.com/WinME%20USB%20Guide.htm > > > "Dan Rogers" <dr(a)dr.net> wrote in message > news:uvTZlu3cKHA.5524(a)TK2MSFTNGP05.phx.gbl... >>I did a clean install of XP 64-bit on a Dell 9150 which is a 2.8 GHz >>Pentium-D based machine. The machine has 5 rear and 2 front panel USB >>ports. When I plug in a USB device (flash drive, USB-CD) on the running >>machine nothing happens in terms of recognizing the device. If I boot the >>machine with the device already plugged in it is recognized and usable. >>There is nothing in Device Manager that indicates a problem -- it lists >>"Generic USB Hub", 4 instances of "USB Universal Host Controller", "USB2 >>Enhanced Host Controller", "USB Composite Device", and 5 instances of >>"USB Root Hub." All are indicated as working properly. I'm looking for a >>tip as to how I can repair this problem. >> >> DR >> > >
From: smlunatick on 3 Dec 2009 14:41
On Dec 3, 3:16 pm, "Dan Rogers" <d...(a)dr.net> wrote: > Rich, > Thanks for the response but unfortunately these suggestions did not change > anything. I am an MSDN subscriber so I have started the process of using > one of my incident reports to get help. > > DR > > "Rich Barry" <rba...(a)socal.rr.com> wrote in message > > news:uG4xPO4cKHA.1596(a)TK2MSFTNGP06.phx.gbl... > > > Dan, have you tried Add Hardware in Control Panel? Check out this MS > > Article and troubleshooting guide. > > http://support.microsoft.com/kb/314634 > > >http://www.usbman.com/WinME%20USB%20Guide.htm > > > "Dan Rogers" <d...(a)dr.net> wrote in message > >news:uvTZlu3cKHA.5524(a)TK2MSFTNGP05.phx.gbl... > >>I did a clean install of XP 64-bit on a Dell 9150 which is a 2.8 GHz > >>Pentium-D based machine. The machine has 5 rear and 2 front panel USB > >>ports. When I plug in a USB device (flash drive, USB-CD) on the running > >>machine nothing happens in terms of recognizing the device. If I boot the > >>machine with the device already plugged in it is recognized and usable. > >>There is nothing in Device Manager that indicates a problem -- it lists > >>"Generic USB Hub", 4 instances of "USB Universal Host Controller", "USB2 > >>Enhanced Host Controller", "USB Composite Device", and 5 instances of > >>"USB Root Hub." All are indicated as working properly. I'm looking for a > >>tip as to how I can repair this problem. > > >> DR Were the motherboard chipset drivers installed on this XP x64? Chipset drivers can help with access the motherboard components. |