XP doesnt starts normally after CHKDSK /f
in [Windows Performance]
|
Prev: "Personal Cache"
Next: System performance
From: Gerry Cornell on 15 Nov 2005 06:43 Khan What make and model is your computer? When and in what country was the computer purchased? Was it purchased by you new? -- Hope this helps. Gerry ~~~~~~~~~~~~~~~~~~~~~~~~ FCA Using invalid email address Stourport, Worcs, England Enquire, plan and execute. ~~~~~~~~~~~~~~~~~~~~~~~~ Please tell the newsgroup how any suggested solution worked for you. http://dts-l.org/goodpost.htm ~~~~~~~~~~~~~~~~~~~~~~~~ "khan" <khan(a)discussions.microsoft.com> wrote in message news:6298061F-0CAD-477E-B861-5BADDC605E5A(a)microsoft.com... > Gerry, I downloaded, installed and ran ccleaner. It fixed some > problems > (wonder what?) but the system started ok. The actual problem wasnt > solved. I > have installed the suggested program 'Everest (home edition)' and it > shows > the following in "storage, windows storage". I am posting 3 reports, > which > one you wanted to see, I dont know . Hope this helps. > > --------[ Windows Storage > ]--------------------------------------------------------------------------------------------- > > [ TOSHIBA MK3021GAS ] > > Device Properties: > Driver Description TOSHIBA MK3021GAS > Driver Date 01/07/2001 > Driver Version 5.1.2535.0 > Driver Provider Microsoft > INF File disk.inf > > Disk Device Physical Info: > Manufacturer Toshiba > Hard Disk Name MK-3021GAS > Form Factor 2.5" > Formatted Capacity 30.01 GB > Disks 1 > Recording Surfaces 2 > Physical Dimensions 100 x 69.85 x 9.5 > mm > Max. Weight 96 g > Average Rotational Latency 7.14 ms > Rotational Speed 4200 RPM > Max. Internal Data Rate 298 Mbit/s > Average Seek 12 ms > Track-To-Track Seek 2 ms > Full Seek 22 ms > Interface Ultra-ATA/100 > Buffer-to-Host Data Rate 100 MB/s > Buffer Size 2 MB > Spin-Up Time 4 sec > > > --------[ Physical Drives > ]--------------------------------------------------------------------------------------------- > > [ Drive #1 - TOSHIBA MK3021GAS (27 GB) ] > > #1 (Active) NTFS C: > 0 MB > 16751 MB > #2 NTFS D: > 16751 MB > 11864 MB > > --------[ Logical Drives > ]---------------------------------------------------------------------------------------------- > > C: Local Disk NTFS 16751 MB 11504 MB 5247 MB 31 % > 1AD2-E616 > D: Local Disk NTFS 11864 MB 4748 MB 7115 MB 60 % > ABBF-6D31 > E: Optical Drive > > > > Thanks again. > -- > khan > > > "Gerry Cornell" wrote: > >> Select Start, Administrative Tools, Computer Management, Disk >> Management. What is in the Status Column for Volume C? >> >> Another suggestion.You might do well to download and install Everest >> Home Edition. This >> freeware programme is excellent for getting information about your >> computer: >> http://www.lavalys.hu/index.php >> >> In Everest select Storage, Windows Storage and you will see details >> of >> drives. Place the cursor on your hard drive and post the Device >> Description for your Hard Drive. >> >> There could also be Error Reports in Event Viewer (System tab ). >> Please >> post copies. >> >> You can access Event Viewer by selecting Start, Administrative Tools, >> Event Viewer. When researching the meaning of the error, information >> regarding Event ID, Source and Description are important. >> >> HOW TO: View and Manage Event Logs in Event Viewer in Windows XP >> http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp >> >> A tip for posting copies of Error Reports! Run Event Viewer and >> double >> click on the error you want to copy. In the window, which appears is >> a >> button resembling two pages. Double click the button and close Event >> Viewer. Now start your message (email) and do a paste into the body >> of >> the message. This will paste the info from the Event Viewer Error >> Report >> complete with links into the message. Make sure this is the first >> paste >> after exiting from >> Event Viewer. >> >> -- >> >> >> Hope this helps. >> >> Gerry >> ~~~~~~~~~~~~~~~~~~~~~~~~ >> FCA >> >> Using invalid email address >> >> Stourport, Worcs, England >> Enquire, plan and execute. >> ~~~~~~~~~~~~~~~~~~~~~~~~ >> Please tell the newsgroup how any >> suggested solution worked for you. >> >> http://dts-l.org/goodpost.htm >> >> ~~~~~~~~~~~~~~~~~~~~~~~~ >> >> >> >> "khan" <khan(a)discussions.microsoft.com> wrote in message >> news:FACB247F-DE4F-4CE4-B543-0EC74944C7E8(a)microsoft.com... >> > Hi all, >> > >> > I posted this request 5 days back; it seems no one in the world has >> > a >> > solution to this problem. Anyone there who could please help me >> > with >> > this? >> > >> > "I am using XP home (SP-2), kaspersky (antivirus) and MS >> > Antispyware. >> > HP >> > nx5000, 30GB, (2 partitions, both NTFS). When I run CHKDSK /f on >> > drive 'C' >> > the chkdsk runs ok and reports no problems; but when it reboots (a >> > page is >> > displayed with some text, which stays for fraction of a second) it >> > goes to >> > the options page "Safe Mode, last good known......". If I select >> > "Start >> > Windows Normally" it starts CHKDSK again and comes back on this >> > page, >> > if I >> > select "last good config..... " it boots ok. >> > >> > XP starts normally if I dont run CHKDSK /f. I have disabled both >> > the >> > softwares >> > and tried again but result is same. I even tried selective startup, >> > disabling all starting programs from "msconfig". The disk is >> > checked >> > and >> > reports no errors from 'tools', 'scan for and attempt recovery of >> > bad >> > sectors'. SFC /scannow reports no errors either. >> > >> > When I used WIN XP-e cd to boot and then ran CHKDSK /f, the drive >> > is >> > checked >> > and system boots normally. >> > >> > Thanking in anticipation" >> > >> > -- >> > khan >> > -- >> > khan >> >>
From: khan on 15 Nov 2005 13:56 Gerry, It is HP Compaq, nx5000 (notebook). It was purchased from UAE (Dubai) and in 2004. Yes I purchased it new, with warranties and all. (The warranty perios is over though). It was working alright till last month when I went through the maintenance. Early this month everything else went ok except it doesnt boots normally after CHKDSK. -- khan "Gerry Cornell" wrote: > Khan > > What make and model is your computer? When and in what country was the > computer purchased? Was it purchased by you new? > > -- > > > Hope this helps. > > Gerry > ~~~~~~~~~~~~~~~~~~~~~~~~ > FCA > > Using invalid email address > > Stourport, Worcs, England > Enquire, plan and execute. > ~~~~~~~~~~~~~~~~~~~~~~~~ > Please tell the newsgroup how any > suggested solution worked for you. > > http://dts-l.org/goodpost.htm > > ~~~~~~~~~~~~~~~~~~~~~~~~ > > > "khan" <khan(a)discussions.microsoft.com> wrote in message > news:6298061F-0CAD-477E-B861-5BADDC605E5A(a)microsoft.com... > > Gerry, I downloaded, installed and ran ccleaner. It fixed some > > problems > > (wonder what?) but the system started ok. The actual problem wasnt > > solved. I > > have installed the suggested program 'Everest (home edition)' and it > > shows > > the following in "storage, windows storage". I am posting 3 reports, > > which > > one you wanted to see, I dont know . Hope this helps. > > > > --------[ Windows Storage > > ]--------------------------------------------------------------------------------------------- > > > > [ TOSHIBA MK3021GAS ] > > > > Device Properties: > > Driver Description TOSHIBA MK3021GAS > > Driver Date 01/07/2001 > > Driver Version 5.1.2535.0 > > Driver Provider Microsoft > > INF File disk.inf > > > > Disk Device Physical Info: > > Manufacturer Toshiba > > Hard Disk Name MK-3021GAS > > Form Factor 2.5" > > Formatted Capacity 30.01 GB > > Disks 1 > > Recording Surfaces 2 > > Physical Dimensions 100 x 69.85 x 9.5 > > mm > > Max. Weight 96 g > > Average Rotational Latency 7.14 ms > > Rotational Speed 4200 RPM > > Max. Internal Data Rate 298 Mbit/s > > Average Seek 12 ms > > Track-To-Track Seek 2 ms > > Full Seek 22 ms > > Interface Ultra-ATA/100 > > Buffer-to-Host Data Rate 100 MB/s > > Buffer Size 2 MB > > Spin-Up Time 4 sec > > > > > > --------[ Physical Drives > > ]--------------------------------------------------------------------------------------------- > > > > [ Drive #1 - TOSHIBA MK3021GAS (27 GB) ] > > > > #1 (Active) NTFS C: > > 0 MB > > 16751 MB > > #2 NTFS D: > > 16751 MB > > 11864 MB > > > > --------[ Logical Drives > > ]---------------------------------------------------------------------------------------------- > > > > C: Local Disk NTFS 16751 MB 11504 MB 5247 MB 31 % > > 1AD2-E616 > > D: Local Disk NTFS 11864 MB 4748 MB 7115 MB 60 % > > ABBF-6D31 > > E: Optical Drive > > > > > > > > Thanks again. > > -- > > khan > > > > > > "Gerry Cornell" wrote: > > > >> Select Start, Administrative Tools, Computer Management, Disk > >> Management. What is in the Status Column for Volume C? > >> > >> Another suggestion.You might do well to download and install Everest > >> Home Edition. This > >> freeware programme is excellent for getting information about your > >> computer: > >> http://www.lavalys.hu/index.php > >> > >> In Everest select Storage, Windows Storage and you will see details > >> of > >> drives. Place the cursor on your hard drive and post the Device > >> Description for your Hard Drive. > >> > >> There could also be Error Reports in Event Viewer (System tab ). > >> Please > >> post copies. > >> > >> You can access Event Viewer by selecting Start, Administrative Tools, > >> Event Viewer. When researching the meaning of the error, information > >> regarding Event ID, Source and Description are important. > >> > >> HOW TO: View and Manage Event Logs in Event Viewer in Windows XP > >> http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp > >> > >> A tip for posting copies of Error Reports! Run Event Viewer and > >> double > >> click on the error you want to copy. In the window, which appears is > >> a > >> button resembling two pages. Double click the button and close Event > >> Viewer. Now start your message (email) and do a paste into the body > >> of > >> the message. This will paste the info from the Event Viewer Error > >> Report > >> complete with links into the message. Make sure this is the first > >> paste > >> after exiting from > >> Event Viewer. > >> > >> -- > >> > >> > >> Hope this helps. > >> > >> Gerry > >> ~~~~~~~~~~~~~~~~~~~~~~~~ > >> FCA > >> > >> Using invalid email address > >> > >> Stourport, Worcs, England > >> Enquire, plan and execute. > >> ~~~~~~~~~~~~~~~~~~~~~~~~ > >> Please tell the newsgroup how any > >> suggested solution worked for you. > >> > >> http://dts-l.org/goodpost.htm > >> > >> ~~~~~~~~~~~~~~~~~~~~~~~~ > >> > >> > >> > >> "khan" <khan(a)discussions.microsoft.com> wrote in message > >> news:FACB247F-DE4F-4CE4-B543-0EC74944C7E8(a)microsoft.com... > >> > Hi all, > >> > > >> > I posted this request 5 days back; it seems no one in the world has > >> > a > >> > solution to this problem. Anyone there who could please help me > >> > with > >> > this? > >> > > >> > "I am using XP home (SP-2), kaspersky (antivirus) and MS > >> > Antispyware. > >> > HP > >> > nx5000, 30GB, (2 partitions, both NTFS). When I run CHKDSK /f on > >> > drive 'C' > >> > the chkdsk runs ok and reports no problems; but when it reboots (a > >> > page is > >> > displayed with some text, which stays for fraction of a second) it > >> > goes to > >> > the options page "Safe Mode, last good known......". If I select > >> > "Start > >> > Windows Normally" it starts CHKDSK again and comes back on this > >> > page, > >> > if I > >> > select "last good config..... " it boots ok. > >> > > >> > XP starts normally if I dont run CHKDSK /f. I have disabled both > >> > the > >> > softwares > >> > and tried again but result is same. I even tried selective startup, > >> > disabling all starting programs from "msconfig". The disk is > >> > checked > >> > and > >> > reports no errors from 'tools', 'scan for and attempt recovery of > >> > bad > >> > sectors'. SFC /scannow reports no errors either. > >> > > >> > When I used WIN XP-e cd to boot and then ran CHKDSK /f, the drive > >> > is > >> > checked > >> > and system boots normally. > >> > > >> > Thanking in anticipation" > >> > > >> > -- > >> > khan > >> > -- > >> > khan > >> > >> > >
From: Gerry Cornell on 15 Nov 2005 15:22 Khan You are in a complicated Warranty situation. HP will have given their own Warranties on the product. However, the parts manufacturer may have given longer warranties. On some hard drives Toshiba give a 3 years warranty. The complication is complicated further as you bought the computer / hard drive in one country and now live in another. BTW in which country are you living? Some hard drive manufacturers offer an on-line service for testing but so far as I was able to ascertain earlier Toshiba do not offer this service. I have to stress that we do not know that the hard drive is faulty but I do think you need to know whether the hard drive is still covered by warranty and upon what basis HP / Toshiba might test it. -- Hope this helps. Gerry ~~~~~~~~~~~~~~~~~~~~~~~~ FCA Using invalid email address Stourport, Worcs, England Enquire, plan and execute. ~~~~~~~~~~~~~~~~~~~~~~~~ Please tell the newsgroup how any suggested solution worked for you. http://dts-l.org/goodpost.htm ~~~~~~~~~~~~~~~~~~~~~~~~ "khan" <khan(a)discussions.microsoft.com> wrote in message news:49C78E22-7FD2-448E-ABDE-AAF5135D77C7(a)microsoft.com... > Gerry, > > It is HP Compaq, nx5000 (notebook). It was purchased from UAE (Dubai) > and in > 2004. Yes I purchased it new, with warranties and all. (The warranty > perios > is over though). > > It was working alright till last month when I went through the > maintenance. > Early this month everything else went ok except it doesnt boots > normally > after CHKDSK. > -- > khan > >
From: khan on 15 Nov 2005 18:05 Gerry, I live in Pakistan and I think I can check if the hard drive is still covered by the gurantee and how (and if) HP/Toshiba will test it. But to tell you the truth, I still dont get it how and what makes u feel suspicious about the physical status of the hard drive? Can you tell me a way to read what is written on the screen, which stays for a fraction of a second before system reboots. I think it would make things easier for you and me. I tried scroll lock, pause, break... It doesnt stops and goes away just showing something is written in blue on a black screen. -- khan "Gerry Cornell" wrote: > Khan > > You are in a complicated Warranty situation. HP will have given their > own Warranties on the product. However, the parts manufacturer may have > given longer warranties. On some hard drives Toshiba give a 3 years > warranty. The complication is complicated further as you bought the > computer / hard drive in one country and now live in another. BTW in > which country are you living? > > Some hard drive manufacturers offer an on-line service for testing but > so far as I was able to ascertain earlier Toshiba do not offer this > service. I have to stress that we do not know that the hard drive is > faulty but I do think you need to know whether the hard drive is still > covered by warranty and upon what basis HP / Toshiba might test it. > > -- > > > Hope this helps. > > Gerry > ~~~~~~~~~~~~~~~~~~~~~~~~ > FCA > > Using invalid email address > > Stourport, Worcs, England > Enquire, plan and execute. > ~~~~~~~~~~~~~~~~~~~~~~~~ > Please tell the newsgroup how any > suggested solution worked for you. > > http://dts-l.org/goodpost.htm > > ~~~~~~~~~~~~~~~~~~~~~~~~ > > > "khan" <khan(a)discussions.microsoft.com> wrote in message > news:49C78E22-7FD2-448E-ABDE-AAF5135D77C7(a)microsoft.com... > > Gerry, > > > > It is HP Compaq, nx5000 (notebook). It was purchased from UAE (Dubai) > > and in > > 2004. Yes I purchased it new, with warranties and all. (The warranty > > perios > > is over though). > > > > It was working alright till last month when I went through the > > maintenance. > > Early this month everything else went ok except it doesnt boots > > normally > > after CHKDSK. > > -- > > khan > > > > > >
From: Gerry Cornell on 15 Nov 2005 19:08
Check that you have a boot disk or Windows XP CD in the event of any problems. Disable automatic restart on system failure. This should help by allowing time to write down the STOP code properly. Right click on the My Computer icon on the Desktop and select Properties, Advanced, StartUp and Recovery, System Failure and uncheck box before Automatically Restart. Enable automatic restart on system failure after you have captured / copied and pasted the message in a further post here. At page 61 of the Maintenance Manual there is reference to Self Testing the Hard Drive as an Option of the Tools Menu. I am not sure whether this is a Third Party or Microsoft provided Tool. -- Hope this helps. Gerry ~~~~~~~~~~~~~~~~~~~~~~~~ FCA Using invalid email address Stourport, Worcs, England Enquire, plan and execute. ~~~~~~~~~~~~~~~~~~~~~~~~ Please tell the newsgroup how any suggested solution worked for you. http://dts-l.org/goodpost.htm ~~~~~~~~~~~~~~~~~~~~~~~~ "khan" <khan(a)discussions.microsoft.com> wrote in message news:D2A81029-6A90-4484-9C95-E64606CF54EF(a)microsoft.com... > Gerry, > > I live in Pakistan and I think I can check if the hard drive is still > covered by the gurantee and how (and if) HP/Toshiba will test it. > > But to tell you the truth, I still dont get it how and what makes u > feel > suspicious about the physical status of the hard drive? > > Can you tell me a way to read what is written on the screen, which > stays for > a fraction of a second before system reboots. I think it would make > things > easier for you and me. I tried scroll lock, pause, break... It doesnt > stops > and goes away just showing something is written in blue on a black > screen. > > -- > khan > > > "Gerry Cornell" wrote: > >> Khan >> >> You are in a complicated Warranty situation. HP will have given their >> own Warranties on the product. However, the parts manufacturer may >> have >> given longer warranties. On some hard drives Toshiba give a 3 years >> warranty. The complication is complicated further as you bought the >> computer / hard drive in one country and now live in another. BTW in >> which country are you living? >> >> Some hard drive manufacturers offer an on-line service for testing >> but >> so far as I was able to ascertain earlier Toshiba do not offer this >> service. I have to stress that we do not know that the hard drive is >> faulty but I do think you need to know whether the hard drive is >> still >> covered by warranty and upon what basis HP / Toshiba might test it. >> >> -- >> >> >> Hope this helps. >> >> Gerry >> ~~~~~~~~~~~~~~~~~~~~~~~~ >> FCA >> >> Using invalid email address >> >> Stourport, Worcs, England >> Enquire, plan and execute. >> ~~~~~~~~~~~~~~~~~~~~~~~~ >> Please tell the newsgroup how any >> suggested solution worked for you. >> >> http://dts-l.org/goodpost.htm >> >> ~~~~~~~~~~~~~~~~~~~~~~~~ >> >> >> "khan" <khan(a)discussions.microsoft.com> wrote in message >> news:49C78E22-7FD2-448E-ABDE-AAF5135D77C7(a)microsoft.com... >> > Gerry, >> > >> > It is HP Compaq, nx5000 (notebook). It was purchased from UAE >> > (Dubai) >> > and in >> > 2004. Yes I purchased it new, with warranties and all. (The >> > warranty >> > perios >> > is over though). >> > >> > It was working alright till last month when I went through the >> > maintenance. >> > Early this month everything else went ok except it doesnt boots >> > normally >> > after CHKDSK. >> > -- >> > khan >> > >> > >> >> |