From: Daave on 7 Jul 2010 17:57 Good you posted. :-) You need to first run sp37394.exe: http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?lc=en&dlc=en&cc=us&softwareitem=pv-60484-2 Yes, clean your disk (that is, delete your temp files). Then scan for viruses and other malware. Downgrading to IE6 is not absolutely necessary but it might be worth the while. After rebooting twice and using the PC for a few days, you may once more delete your temp files. *Then* you may defrag if you wish. It's not a bad idea to create an image of your hard drive before installing SP3. That's what I would do. Cynanthis wrote: > I have a pavilion HP dv8000 laptop (AMD Turion64)- > PLease advice. Also, Should I defrag, clean up the disk, do > spywarwe/virus scans , downgrade to IE6etc.... prior to the sp3 > install?? THanks to all > > > "Daave" <daave(a)example.com> wrote in message > news:%23jf0iheHLHA.6120(a)TK2MSFTNGP04.phx.gbl... >> Cynanthis wrote: >>> OK, so I procrastinated the install of sp3. Coincidentally I read >>> about the deadline of patches and things on July 13,2010. >>> So I read a post or two about where one can read and go update on >>> the web xp3. I glanced at a few of the support pages, when I >>> remembered that Its probably already download and have had it >>> 'sitting' ready to install for a while; in my automatic updates. I >>> am relieved due to the size of this update. >>> >>> So, can I assume that Windows did download this and all I have to do >>> is click install and no further action or investigating on my part >>> is necessary? Can you please let me know if there is something I >>> need to be aware of before I install this? >>> Thanks in advance.... >>> my specs now: Windows xp home edition sp2 >> >> If you have an HP PC with an AMD processor, post back. Otherwise, >> read on: Assuming the file has been downloaded and is ready to >> install, >> physically disconnect from the Internet. >> >> I would recommend configuring a Clean Boot: >> >> http://support.microsoft.com/kb/310353 >> >> Then you can install SP3. Reboot twice. Undo the Clean Boot. >> Reconnect to the Internet. Boot up. >> >> Note that it is usually recommended to downgrade to IE6 before >> upgrading to SP3. You don't *have* to do it, but it could save you >> some headaches down the road. Once SP3 is loaded, then you should >> upgrade to either IE7 or IE8.
From: Cynanthis on 7 Jul 2010 20:28 Hi Daave, I downladed the sp37394 and was following the steps. But it couldnot proceed because it said, "your system does not meet the minimum requirements for this update. Update has been canelled (9998)" So I can not upgrade this important utility.... Anything else I can do? Thank you "Daave" <daave(a)example.com> wrote in message news:%238Jk39hHLHA.4824(a)TK2MSFTNGP05.phx.gbl... > Good you posted. :-) > > You need to first run sp37394.exe: > > http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?lc=en&dlc=en&cc=us&softwareitem=pv-60484-2 > > Yes, clean your disk (that is, delete your temp files). Then scan for > viruses and other malware. Downgrading to IE6 is not absolutely necessary > but it might be worth the while. > > After rebooting twice and using the PC for a few days, you may once more > delete your temp files. *Then* you may defrag if you wish. > > It's not a bad idea to create an image of your hard drive before > installing SP3. That's what I would do. > > > Cynanthis wrote: >> I have a pavilion HP dv8000 laptop (AMD Turion64)- >> PLease advice. Also, Should I defrag, clean up the disk, do >> spywarwe/virus scans , downgrade to IE6etc.... prior to the sp3 >> install?? THanks to all >> >> >> "Daave" <daave(a)example.com> wrote in message >> news:%23jf0iheHLHA.6120(a)TK2MSFTNGP04.phx.gbl... >>> Cynanthis wrote: >>>> OK, so I procrastinated the install of sp3. Coincidentally I read >>>> about the deadline of patches and things on July 13,2010. >>>> So I read a post or two about where one can read and go update on >>>> the web xp3. I glanced at a few of the support pages, when I >>>> remembered that Its probably already download and have had it >>>> 'sitting' ready to install for a while; in my automatic updates. I >>>> am relieved due to the size of this update. >>>> >>>> So, can I assume that Windows did download this and all I have to do >>>> is click install and no further action or investigating on my part >>>> is necessary? Can you please let me know if there is something I >>>> need to be aware of before I install this? >>>> Thanks in advance.... >>>> my specs now: Windows xp home edition sp2 >>> >>> If you have an HP PC with an AMD processor, post back. Otherwise, >>> read on: Assuming the file has been downloaded and is ready to install, >>> physically disconnect from the Internet. >>> >>> I would recommend configuring a Clean Boot: >>> >>> http://support.microsoft.com/kb/310353 >>> >>> Then you can install SP3. Reboot twice. Undo the Clean Boot. >>> Reconnect to the Internet. Boot up. >>> >>> Note that it is usually recommended to downgrade to IE6 before >>> upgrading to SP3. You don't *have* to do it, but it could save you >>> some headaches down the road. Once SP3 is loaded, then you should >>> upgrade to either IE7 or IE8. > >
From: Daave on 7 Jul 2010 21:21 Have a look here: http://msinfluentials.com/blogs/jesper/archive/2008/05/08/does-your-amd-based-computer-boot-after-installing-xp-sp3.aspx When you did this, were you logged on with a computer administrator account? (That would be necessary.) It's possible that although you have an HP PC and you also have an AMD processor, you do not have a factory-installed HP-OEM image on your hard drive. It is only if *all three* situations co-exist that there would be an issue installing SP3. You could run Jesper's tool. It would confirm if you have an AMD processor or not. And it would indicate whether or not the IntelPPM driver is set to load. If all three situations co-exist, you need to disable that driver. Also, look here (to do this manually): http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01457284 Since you have XP Home, can you boot into Safe Mode and log on as Administrator? (The default password is blank.) Cynanthis wrote: > Hi Daave, > I downladed the sp37394 and was following the steps. But it couldnot > proceed because it said, "your system does not meet the minimum > requirements for this update. Update has been canelled (9998)" > > So I can not upgrade this important utility.... > Anything else I can do? > Thank you > > > "Daave" <daave(a)example.com> wrote in message > news:%238Jk39hHLHA.4824(a)TK2MSFTNGP05.phx.gbl... >> Good you posted. :-) >> >> You need to first run sp37394.exe: >> >> http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?lc=en&dlc=en&cc=us&softwareitem=pv-60484-2 >> >> Yes, clean your disk (that is, delete your temp files). Then scan for >> viruses and other malware. Downgrading to IE6 is not absolutely >> necessary but it might be worth the while. >> >> After rebooting twice and using the PC for a few days, you may once >> more delete your temp files. *Then* you may defrag if you wish. >> >> It's not a bad idea to create an image of your hard drive before >> installing SP3. That's what I would do. >> >> >> Cynanthis wrote: >>> I have a pavilion HP dv8000 laptop (AMD Turion64)- >>> PLease advice. Also, Should I defrag, clean up the disk, do >>> spywarwe/virus scans , downgrade to IE6etc.... prior to the sp3 >>> install?? THanks to all >>> >>> >>> "Daave" <daave(a)example.com> wrote in message >>> news:%23jf0iheHLHA.6120(a)TK2MSFTNGP04.phx.gbl... >>>> Cynanthis wrote: >>>>> OK, so I procrastinated the install of sp3. Coincidentally I read >>>>> about the deadline of patches and things on July 13,2010. >>>>> So I read a post or two about where one can read and go update on >>>>> the web xp3. I glanced at a few of the support pages, when I >>>>> remembered that Its probably already download and have had it >>>>> 'sitting' ready to install for a while; in my automatic updates. I >>>>> am relieved due to the size of this update. >>>>> >>>>> So, can I assume that Windows did download this and all I have to >>>>> do is click install and no further action or investigating on my >>>>> part is necessary? Can you please let me know if there is >>>>> something I need to be aware of before I install this? >>>>> Thanks in advance.... >>>>> my specs now: Windows xp home edition sp2 >>>> >>>> If you have an HP PC with an AMD processor, post back. Otherwise, >>>> read on: Assuming the file has been downloaded and is ready to >>>> install, physically disconnect from the Internet. >>>> >>>> I would recommend configuring a Clean Boot: >>>> >>>> http://support.microsoft.com/kb/310353 >>>> >>>> Then you can install SP3. Reboot twice. Undo the Clean Boot. >>>> Reconnect to the Internet. Boot up. >>>> >>>> Note that it is usually recommended to downgrade to IE6 before >>>> upgrading to SP3. You don't *have* to do it, but it could save you >>>> some headaches down the road. Once SP3 is loaded, then you should >>>> upgrade to either IE7 or IE8.
From: PA Bear [MS MVP] on 8 Jul 2010 00:52 Daave's having you cross a bridge you might not even come to. ==================================== Continual reboots or can only boot into Safe Mode after installing WinXP SP3? See http://msinfluentials.com/blogs/jesper/archive/2008/05/08/does-your-amd-based-computer-boot-after-installing-xp-sp3.aspx [NB: The above has been updated many times and now includes "a small tool that will detect the IntelPPM problem and mitigate it before installing (WinXP SP3)."] Possible workaround: Boot into Safe Mode and rename INTELPMM.SYS to INTELPMM.OLD. Other references include: � Error message after you upgrade a computer that uses a processor other than an Intel processor to Windows XP Service Pack 2 or to Windows XP Service Pack 3: "STOP: 0x0000007E" http://support.microsoft.com/kb/953356 � HP and Compaq Desktop PCs: Computer Restarts after Displaying Stop Error 0x0000007E [after installing WinXP SP3] http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01457284 Cynanthis wrote: > Hi Daave, > I downladed the sp37394 and was following the steps. But it couldnot > proceed > because it said, "your system does not meet the minimum requirements for > this update. Update has been canelled (9998)" > > So I can not upgrade this important utility.... > Anything else I can do? > Thank you > > > "Daave" <daave(a)example.com> wrote in message > news:%238Jk39hHLHA.4824(a)TK2MSFTNGP05.phx.gbl... >> Good you posted. :-) >> >> You need to first run sp37394.exe: >> >> http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?lc=en&dlc=en&cc=us&softwareitem=pv-60484-2 >> >> Yes, clean your disk (that is, delete your temp files). Then scan for >> viruses and other malware. Downgrading to IE6 is not absolutely necessary >> but it might be worth the while. >> >> After rebooting twice and using the PC for a few days, you may once more >> delete your temp files. *Then* you may defrag if you wish. >> >> It's not a bad idea to create an image of your hard drive before >> installing SP3. That's what I would do. >> >> >> Cynanthis wrote: >>> I have a pavilion HP dv8000 laptop (AMD Turion64)- >>> PLease advice. Also, Should I defrag, clean up the disk, do >>> spywarwe/virus scans , downgrade to IE6etc.... prior to the sp3 >>> install?? THanks to all >>> >>> >>> "Daave" <daave(a)example.com> wrote in message >>> news:%23jf0iheHLHA.6120(a)TK2MSFTNGP04.phx.gbl... >>>> Cynanthis wrote: >>>>> OK, so I procrastinated the install of sp3. Coincidentally I read >>>>> about the deadline of patches and things on July 13,2010. >>>>> So I read a post or two about where one can read and go update on >>>>> the web xp3. I glanced at a few of the support pages, when I >>>>> remembered that Its probably already download and have had it >>>>> 'sitting' ready to install for a while; in my automatic updates. I >>>>> am relieved due to the size of this update. >>>>> >>>>> So, can I assume that Windows did download this and all I have to do >>>>> is click install and no further action or investigating on my part >>>>> is necessary? Can you please let me know if there is something I >>>>> need to be aware of before I install this? >>>>> Thanks in advance.... >>>>> my specs now: Windows xp home edition sp2 >>>> >>>> If you have an HP PC with an AMD processor, post back. Otherwise, >>>> read on: Assuming the file has been downloaded and is ready to install, >>>> physically disconnect from the Internet. >>>> >>>> I would recommend configuring a Clean Boot: >>>> >>>> http://support.microsoft.com/kb/310353 >>>> >>>> Then you can install SP3. Reboot twice. Undo the Clean Boot. >>>> Reconnect to the Internet. Boot up. >>>> >>>> Note that it is usually recommended to downgrade to IE6 before >>>> upgrading to SP3. You don't *have* to do it, but it could save you >>>> some headaches down the road. Once SP3 is loaded, then you should >>>> upgrade to either IE7 or IE8.
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