From: JB on 27 Feb 2010 17:08 My laptop is crashing and I get a black screen but it is not off. In fact, when I press the start button for more than 4 secs to switch it off, nothing happens. I am forced to take the battery out, before it switches off. Event viewer mentions acpiec. Could this have anything to do with the battery? Thank you JB
From: EN59CVH on 27 Feb 2010 17:24 It has to do with system becoming very unstable. The solution is to reformat the HD and start all over again but before you do this, please tell us what is the make and model of your system and how old it is. If the HD is worn out completely then clearly you will need to buy a new system as changing the HD of a laptop is not an easy task for a novice. To switch off a laptop or even some desktops, you need to press the power switch button and keep it pressed until it is switched off. This is very normal in Windows XP and subsequent OS. hth JB wrote: > > My laptop is crashing and I get a black screen but it is not off. In fact, > when I press the start button for more than 4 secs to switch it off, nothing > happens. I am forced to take the battery out, before it switches off. > > Event viewer mentions acpiec. Could this have anything to do with the > battery? > > Thank you > > JB
From: JB on 27 Feb 2010 18:20 Hi It's a 3 year old Toshiba Satellite P100. The problem is that after going ito a black screen, no matter how long I kepr the button pressed it did not switch off. Now, I have been using it for 3 hours, without the battery, and so far all is well. Could the battery be the problem? My first suspicion was the heating up, but then it should switch off altogether. JB "EN59CVH" <EN59CVH(a)discussions.microsoft.com> escreveu na mensagem news:4B899B98.966248BE(a)discussions.microsoft.com... > It has to do with system becoming very unstable. The solution is to > reformat the HD and start all over again but before you do this, please > tell us what is the make and model of your system and how old it is. If > the HD is worn out completely then clearly you will need to buy a new > system as changing the HD of a laptop is not an easy task for a novice. > > To switch off a laptop or even some desktops, you need to press the > power switch button and keep it pressed until it is switched off. This > is very normal in Windows XP and subsequent OS. > > hth > > > JB wrote: >> >> My laptop is crashing and I get a black screen but it is not off. In >> fact, >> when I press the start button for more than 4 secs to switch it off, >> nothing >> happens. I am forced to take the battery out, before it switches off. >> >> Event viewer mentions acpiec. Could this have anything to do with the >> battery? >> >> Thank you >> >> JB
From: Paul Randall on 27 Feb 2010 18:36 "EN59CVH" <EN59CVH(a)discussions.microsoft.com> wrote in message news:4B899B98.966248BE(a)discussions.microsoft.com... > If > the HD is worn out completely then clearly you will need to buy a new > system as changing the HD of a laptop is not an easy task for a novice. I think the difficulty of replacing hard drives in laptops varies widely; it is a real pain to do on my 2002 Sony laptop, but is quite simple on my 2005 Compaq. Take a look at this manual: http://h10032.www1.hp.com/ctg/Manual/c00444840.pdf. See Chapter 5 for disassembly and reassembly instructions. -Paul Randall
From: PA Bear [MS MVP] on 27 Feb 2010 19:19 See http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1 in http://support.microsoft.com/kb/978307 JB wrote: > My laptop is crashing and I get a black screen but it is not off. In > fact, > when I press the start button for more than 4 secs to switch it off, > nothing > happens. I am forced to take the battery out, before it switches off. > > > Event viewer mentions acpiec. Could this have anything to do with the > battery? > > Thank you > > JB
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